IT Assistant Bluesfest
2 weeks ago
**Contract Length**: 26 Weeks **Start Date**: ASAP **End Date**: After 26 weeks
**Location**: Festival House, Westboro
**Job Summary**: The I.T. Assistant will report to and work with the Technical Operations Manager to support desktop computing and network operations as well as assisting with the administrative operations of the networks.
**The Opportunity**:
The I.T Assistant will help coordinate, review and perform repairs and maintenance on various systems. The I.T. Assistant will help develop and maintain technical documentation, user guides, wikis and equipment inventories. Ideally the Assistant will be able to install and terminate Ethernet cabling and the have ability to troubleshoot existing structured cabling. Experience with Cisco, MikroTik and Ubiquiti Network (UniFI) gear would be an asset. Activities include:
- Provide in-house I.T Support to Festival Staff; (i.e., internet connections, network connectivity, telephony systems, wireless communications devices, various audio equipment and audio/video conferencing systems) as well as provide input on IT telecom guidelines and policies.
- Assist in the configuration, testing, staging and storage of festival specific Wi-Fi, VoIP and IP camera equipment.
- Help develop robust network festival site plan
- Assist with setting up onsite network administration, deployment, maintenance and of various network components.
- Work with on-site contractors to manage wireless/wired networks; assist with the I.T. Volunteer Team, liaise with the volunteer team leaders.
- Will work alongside the festival’s on-site IT field team to help design and deploy the mixed wireless and wired network including VoIP Telephones, Point-of-Sale systems, IP Cameras and distributed and mesh Wi-Fi networks
- Follow through on I.T. wiki development; maintain inventory control of all I.T related equipment and tools.
**Skills and Qualifications**:
- Detail orientated with organizational and administrative skills; network troubleshooting skills are required.
- Excellent oral and written communication skills; ability to prioritize and multi-task and meet deadlines in a busy environment.
- Excellent interpersonal/people skills; ability to work flexible hours.
- Knowledge of IP Telephony, Networking, IP Cameras and IP Addressing; Linux/Unix, macOS, Windows (installing, configuring, working in a command-line environment); Experience configuring network hardware (Ubiquiti, Cisco, Linksys); Ability to terminate, test and troubleshoot Ethernet-based structured cabling.
**Additional Qualifications Required**:
Eligible to participate in Ontario’s Job Creation Partnership (JCP) program by meeting the following criteria:
An unemployed job seeker or those employed less than 20 hours per week (part-time students and graduates may apply)
Live in Ontario
Legally authorized to work in Canada
Have one, or both, of the following criteria:
Established an Employment Insurance (EI) benefit claim (regular or maternity/parental benefits ONLY)
Paid employee payroll premiums, i.e., employed in Canada, in **five** of any five of the last ten years while earning an annual income of at least $2000 (gross).
**Remuneration**:
$620 (gross) per week for 32 hours ($19.375 average per hour) provided by the Province of Ontario.
**Salary**: $19.38 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: One location
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