Part-time Massage Chair Technician

5 months ago

Saskatoon, Canada Smarte Carte Canada, Limited. Full time

**Part-Time Massage Chair Technician - Saskatoon, SK**

**$33 / hour**

**Approximately 1.5 hours bi-monthly - Flexible Schedule Great Opportunity for someone looking for Additional Income, great for retiree**

This position is not eligible for relocation

**COMPANY BACKGROUND**

Smarte Carte, Inc. is the leading concessionaire of self-serve vended luggage carts, electronic lockers, commercial strollers and massage chairs, as well as other passenger and guest services.

Smarte Carte is headquartered in St. Paul, MN and has operations in the United States, Canada, Australia, New Zealand, Sweden, United Kingdom, and Singapore.

**BASIC FUNCTION**

Seeking a self-motivated individual for a part-time Massage Chair Technician. This position will be responsible for maintaining the massage chairs at the Planet Fitness location in Saskatoon. Duties will include, but are not limited to: repairing and maintaining massage chairs as needed. This requires the use of an app which documents the work performed. This is an as needed (on-call) position approximately 1.5 hours of work bi-monthly - Flexible Schedule

**KEY RESPONSIBILITIES**
- Inspect and perform maintenance on equipment, (massage chairs).
- Complete and submit all necessary reports in an accurate and timely manner.
- Maintain database to record completion of daily tasks, equipment meter readings, and service history of all equipment (app on phone).
- Other duties as assigned by management.

**EXPERIENCE**
- Minimum 3 years in a customer service role.
- 3 years of field-based product support experience (route) is preferred.
- Some level of mechanical and diagnostic aptitude, including root-cause analysis. Smarte Carte has a comprehensive training program, which includes how to complete repairs on all equipment.

**PERSONAL CHARACTERISTICS**
- Ability to forge solid relationships with external constituents e.g., customers, facility management, etc. and manage across a wide range of capabilities and personalities.
- Organized and able to manage multiple priorities effectively.

**EDUCATION**
- Technical degree or similar preferred

**CERTIFICATIONS/LICENSES**
- Valid Driver license required

**PHYSICAL REQUIREMENTS**
- Lift 40 lbs. to waist height
- Push/Pull 75-100 lbs.
- Bend and stoop, walk and stand for long periods of time
- Visual acuity/manual dexterity to perform mechanical and electrical repairs

**Experience**: Required
- 3 year(s): Customer Service
- Some level of mechanical and diagnostic aptitude, including root-cause analysis - company training provided.

Preferred
- 3 year(s): Prior field-based support experience (route)

**Education**: Preferred
- Technical/other training or better in Electronics Technology or related field

**Licenses & Certifications**: Required
- Drivers License

**Skills**: Required
- Troubleshooting
- Communication
- Customer Service
- Prioritizing
- Time Management

**Behaviors**: Required
- Dedicated: Devoted to a task or purpose with loyalty or integrity
- Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Preferred
- Enthusiastic: Shows intense and eager enjoyment and interest

**Motivations**: Required
- Self-Starter: Inspired to perform without outside help

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