Service / Scheduling Coordinator

4 weeks ago


Mississauga, Canada Onyx Fire Protection Services Full time

COMPANY DESCRIPTION:
Onyx-Fire Protection Services Inc. is the fastest growing full-service fire protection company. Currently, we are seeking a **Service / Scheduling Coordinator** to join our team

**JOB DESCRIPTION**:
The Service / Scheduling Coordinator is a full-time, **in-office** position who is responsible for, but not limited to the following tasks:
PRIMARY ACCOUNTABILITIES
- Confirm schedules
- Enforce client Protocols such as timecards and signatures
- Communicate updates to our Client Data Communication team
- Audit schedule vs requests
- Confirm Onyx Key Performance Indicators are met daily
- Book appointments via phone with clients and or their security teams
- Other Administrative task as needed

SKILLS AND ATTRIBUTES
- Proficiency in spoken and written English is required
- Strong attention to detail and record keeping
- Ability to prioritize work, and meet customer deadlines
- Excellent interpersonal skills with staff and customers, working both in a team and independently
- High level of professionalism and confidentiality
- Strong time management skills and ability to work in a fast paced environment in a quickly evolving industry
- Ability to make sound judgement decisions; problem analysis and problem-solving skills
- Customer focused, outgoing personality

QUALIFICATIONS
- 3-5 years in a high paced service-oriented business
- Experience with scheduling software
- Proficient in Microsoft Excel

**We respectfully request no calls or unsolicited resumes from agencies.**

**Job Types**: Full-time, Permanent

Pay: $40,000.00-$45,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- Day shift
- Monday to Friday

Application question(s):

- This position is an in-office role, please confirm that you will be able to work in office 8am-5pm?
- The salary range for this role is $40,000-$45,000. Please confirm this is in your expected range.

**Education**:

- Secondary School (preferred)

**Experience**:

- Administrative: 1 year (required)
- Microsoft Office: 1 year (required)

Work Location: In person


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