Operations Manager- Port Hope Onroute

2 weeks ago


Port Hope, Canada ONroute Full time

845 HWY 401 EASTBOUND PORT HOPE L1A 3W3

Operations Manager

ONroute is a Canadian operated company that provides a clean, safe & friendly environment at our 23 travel centres along the busy 401 and 400 highways in Ontario. We are open 24/7/365, proudly serve over 40 million customers each year and partner with great brands in the quick service food & retail industry. What you may not know is that we are a “start-up” with over 2000 employees. In May 2019, ONroute was sold and we are in the process of carving out the business from the previous parent and creating a stand-alone Canadian company. This is an exciting time and a great opportunity for the right person to join our team as an Operations Manager.

**Summary**:
The Operations Manager is responsible for assisting the General Manager in operating assigned brands.This position is responsible for day-to-day supervision of staff members, assigning work to both management and non-management associates, monitoring store level operation performance, coaching and developing employees, and performing all other responsibilities as directed by their manager. This is position reports to the General Manager.

**Essential Functions**:

- Supervises the day-to-day activities of Plaza Staff within a defined individual or group of restaurants, or stores
- Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
- Maintains a working knowledge of all applicable brand standards, all procedures and protocols to maximize brand
- Maintains an in-depth understanding of Provincial and local sanitary, and health and safety standards, and all procedures and protocols to comply with the law
- Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant Managers on order procedures
- Conducts and coordinates on-the-job training and ensures all employees receive basic skills training to perform their jobs
- Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels
- Supports the General Manager in developing and implementing creative strategies to increase revenue
- Monitors progress towards unit goals
- Consistently provides direct reports and/or indirect reports with support, coaching and encouragement necessary to achieve business goals
- Develops and implements plans that will motivate and recognize direct reports and/or indirect reports for their performance.

Minimum Qualifications, Knowledge, Skills, and Work Environment:

- Requires 3-5 or more years of experience as a supervisor or manager in high volume Food and Beverage or Merchandise operations or other related management experience
- Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
- Demonstrates knowledge of ONroute policies and product, service, quality, equipment and operations standards
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

ONRPH



  • Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Crew Member

    4 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Crew Member

    3 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Qsr Mit/brand Manager

    2 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 ONroute Brand Manager in Training ONroute is a Canadian company that provides a clean, safe & friendly environment at our 23 travel centres along the busy 401 and 400 highways in Ontario. We are open 24/7/365 to proudly serve over 40 million customers each year who stop in to our plazas for our quick service food...


  • Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Operations Manager ONroute is a Canadian operated company that provides a clean, safe & friendly environment at our 23 travel centres along the busy 401 and 400 highways in Ontario. We are open 24/7/365, proudly serve over 40 million customers each year and partner with great brands in the quick service food & retail...

  • Starbucks- Onroute

    3 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Cleaner- Onroute

    3 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. The Janitor / Cleaner is primarily a health and safety related position at ONroute to ensure that the required level of cleaning standards is maintained as well as disinfection of the...

  • Crew Member

    2 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Crew Member

    2 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Full-time Baker

    2 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Crew Member

    4 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Crew Member

    4 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Crew Member

    2 weeks ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Tim Hortons, Starbucks, Popeyes, Burger King, Wendy’s, Subway, New York Fries,...

  • Crew Member

    1 week ago


    Port Hope, Canada ONroute Full time

    845 HWY 401 EASTBOUND PORT HOPE L1A 3W3 Working at ONroute means that you will have the opportunity to earn and learn, flexibility, and a safe and inclusive work environment. You have the chance to work in our busy and fast-paced plazas that feature our leading brands including Booster Juice, and our very own retail convenience outlet - ON Market. You...

  • Hospital Manager

    2 weeks ago


    Port Hope, Canada Port Hope Veterinary Hospital Full time

    Join Our Team at Port Hope Veterinary Hospital as a Dedicated and Experienced Hospital Manager in Our Vibrant NVA Canada Community! For nearly 40 years, [1] Port Hope Veterinary Hospital has been a trusted cornerstone of the community, earning the loyalty of pet owners across the area. Our long-standing reputation as the longest continuously operating clinic...


  • Port Hope, Canada Port Hope Full time

    The Port Hope Municipality is seeking a dedicated and enthusiastic individual to join our team as a summer student in the parks and grounds department. In this role, you will play a vital part in maintaining the beauty and functionality of our municipal parks and facilities.Your responsibilities will include:Performing routine maintenance tasks, such as...


  • Port Hope, Canada Port Hope Full time

    The Port Hope municipality is seeking a highly motivated and experienced individual to fill the role of Day Camp Team Leader. As a key member of our team, you will be responsible for overseeing the planning, delivery, and supervision of high-quality programs and activities for children and youth.This position requires strong leadership and communication...


  • Port Hope, Canada Port Hope Full time

    The Port Hope municipality is seeking a qualified and experienced individual to fill the role of Day Camp Team Leader. In this position, you will be responsible for leading a team of day camp counselors and volunteers, and for ensuring that all programs and activities meet the highest standards of quality and safety.You will develop and implement lesson...


  • Port Hope, Canada Port Hope Full time

    Company Overview:The Municipality of Port Hope is a progressive employer dedicated to creating a diverse and inclusive work environment.

  • Parks Operator

    2 weeks ago


    Port Hope, Canada Port Hope Full time

    The Parks Operator is responsible for the day-to-day operations, maintenance and upkeep of turf, parks, trails, parks equipment, park facilities and amenities, waterfront and beach areas.Benefits and Perks- Employer paid Group Health, Dental and Life Insurance after three months of employment- OMERS Pension Plan from the date of hire- Professional...