Supervisor - Residential

3 weeks ago

Orleans, Canada Innovative Community Support Services Full time

**RESIDENTIAL SUPERVISOR**

Innovative Community Support Services (ICSS) is a non-profit charitable organization that is committed to creating and providing families & individuals with innovative, high quality and cost-effective community-based programs and services that promote a strong sense of wellbeing while making a positive contribution to our culturally diversified community.

**Why Join our Team?**

You will be joining a diverse, inclusive, and passionate team of employees who are dedicated to making a meaningful difference in the lives of the individuals we support. We offer:

- Membership in a matching RRSP program.
- Extended Health, Dental and Vision Care.
- Employee and Family Assistance Program.
- Friendly, respectful, supportive, and inclusive work environment.

**$31.55 PER HOUR ($28.55 + $3.00 wage enhancement funded by the Ontario government)**

The Residential Supervisor coordinates staff and oversees the daily operations of TWO residential locations. The Residential Supervisor will make sure that person-centered supports are provided to all individuals. They will provide supports to individuals with a developmental disability, physical disability, challenging behaviours and/or dual diagnosis. They will work closely with the residential support team and individuals to lead, observe, plan, and implement programs and activities that promote learning and development in daily living, social and life skills. The Residential Supervisor ensures the safe and smooth operations of residential locations.

**On-Call component on a rotating basis as required.**

**PLEASE NOTE: The supervisor must be willing to work frontline shifts when needed.**

**A vehicle and valid driver's licence is a requirement for this position.**

Our main office is located in Orleans on Lanthier Drive. The locations for this position is not in Orleans, but on the outskirts which could be Navan, Sarsfield and/or Cumberland, ON.

**Duties & Responsibilities**
- Understand and promote the rights and responsibilities of the individuals.
- Ensure high-quality supports and services are provided to individuals.
- Ensure location(s) is adequately staffed. Responsible for working frontline shifts as required.
- Ensure that individualized person-centered activities occur. Ensure the team works towards goals with each individual.
- Develop and maintain respectful and positive cooperative working relationships to contribute to the integrated, seamless delivery of services from ICSS, including individuals, staff, families, etc.
- Complete administrative work.
- Provide feedback and give directives to the staff positively and constructively.
- Ensure required meetings are conducted, such as but not limited to staff meetings, Individual Support Plan meetings, etc.
- Monitor staff working relationships, provide necessary support and follow conflict resolution techniques as required.
- Follow Health and Safety Policies and Procedures and ensure due diligence in addressing potential risks related to Health and Safety. Ensure staff are adhering to proper health and safety guidelines.
- Ensure communication is respectful, objective and unbiased.

**Skills/Knowledge/Experience Required**
- **_Experience in a supervisory role in this field, DSW, PSW, or relevant education and experience._**:

- Experience and knowledge of developmental disabilities, challenging behaviours, mental health, dual diagnosis and/or complex medical needs.
- Experience with individualized plans.
- Ability to organize, plan, and prioritize work with mínimal supervision.
- Ability to work in a fast-paced environment and support new and unacquainted individuals with mínimal information.
- Interpersonal skills for problem solving and relationship building with internal and external parties.
- Strong observational skills.
- Ability to develop and build strong teams.
- Attention to detail and ability to complete work tasks thoroughly.
- Strong written and verbal communication skills.

**Conditions of Employment**
- Possess a valid driver’s licence.
- Possess a driver’s abstract with less than four minor convictions, and no serious convictions.
- Possess valid vehicle insurance.
- Must provide a clean Vulnerable Sector Police Check.
- Must provide a valid First Aid/CPR Level C certificate.
- Must provide a letter of good health and documentation indicating all up to date applicable immunizations.

**This job posting is not intended to be all inclusive. The employee may perform other related duties as required to meet the ongoing needs of the agency.**

**PLEASE SUBMIT YOUR COVER LETTER AND RESUME OUTLINING WHY YOU WOULD BE SUITABLE FOR THE POSITION.**

**No phone calls please.**

**ICSS IS AN EQUAL OPPORTUNITY EMPLOYER.**

**Job Types**: Full-time, Permanent

**Salary**: $31.55 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- On-site parking
- Paid time off
-

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