Certified Personal Trainer

6 months ago

Richmond, Canada Built With Science Full time

**Job Type**:
Contract Part-time / Project-Based (10-15 hours per week) with potential to move to full-time in the future

Hybrid (ideally you're in-office 1-2 days per week)

**Salary**: $35-70/hr depending on skill fit and experience

**About Us**:
Built With Science is a fast growing fitness company on a mission to become the world's #1 mo trusted health and fitness brand. We want to make the process of improving health and getting into incredible shape easy and attainable for everyone, by leveraging powerful science-backed resistance training and nutrition protocols and guiding you every step of the way.

As a result of sticking to our core values, our founder Jeremy Ethier has become one of the top faces in the industry, amassing over **6 million YouTube subscribers, 1 million Instagram followers, and millions more on other social media platforms**. We have also grown our Built With Science social media platforms and have amassed a large customer base and a strong community of loyal followers.

We’re passionate about what we do, we are obsessed with creating game-changing products that over deliver on expectations, and we want to shake up the industry. Work doesn’t feel like “work” to us, and neither will it for you We love to have fun and we’re looking for someone who feels just as passionate about our mission as we do.

**Our Values**

Our company culture is the heart of who we are, and our values go beyond words. We believe that a strong culture is the key to long-term success and fulfillment.
- Do our values resonate with you?_

**Customer-obsessed**

We’re obsessed with our customers. We put ourselves in their shoes. We’re in tune with what they say, how they feel, and understand the problems that keep them up at night. We work backwards to create products & services that improve their lives.

**Science-based**

We combine science with real-world practical experience to deliver highly effective solutions that actually work.

**Pursuit of excellence**

We pride ourselves in overdelivering on customer expectations. To take something from “good” to “great” takes 10x the time and effort, but makes all the difference.

**Passion for innovation**

We’re innovators. We like to break the rules and aren’t afraid to take risks or test unique ideas. If you have a 10% chance at 100x returns, you should always take the risk. You’re going to fail 9/10 times, but the rewards of the 1/10 are well worth it.

**Hyper-focused**

Avoid distractions. We’re hyper-focused on becoming the best in the world at one thing.

**Integrity and Transparency**

We don’t take shortcuts, sell false promises, and we’ll never compromise our integrity for financial gain. We lead by example and do the right thing. Always.

**Frugality**

We accomplish more with less. Constraints breed resourcefulness, self-sufficiency, and invention. There are no extra points for growing headcount, budget size, or fixed expenses.

**About The Job**:
We have a community of over **150,000+ customers** who have purchased our online fitness programs. These programs provide step by step guidance and science-backed education on both training (focused on resistance training) and nutrition. One of the highest requested items from our customers has been to elevate the user experience by creating an all-in-one mobile app.

Our goal is to leverage both a blend of scientific research and world-class coaching experience to create the most effective, credible fitness solution on the market and make it accessible to anyone. **You will act as the “brain” **of our fitness app and will work closely with our engineers, customers, and other coaches and dietitians to help deliver an exceptional product that replicates the experience of working with a real, live coach as closely as possible.

**Your Responsibilities (within the first 3-6 months)**:

- Work closely with our engineering team to bring proposed features to life (e.g. new workouts, progressive overload decision making model, etc.)
- Review and improve our client onboarding experience
- Come up with creative ways to personalize more aspects of the routine in a way that benefits the client and work with our engineers to test that in the app
- Come up with creative ways to improve client retention and work with our engineers to execute that in the app
- Conduct customer interview calls to gather feedback about what pain points they are experiencing with our app, and come up with creative solutions to solve that
- Help build decision making algorithms to boost client retention and engagement (e.g. progression/regression schemes for certain exercises, congratulations for certain milestones, etc.)

**Details Of The Role**:

- Hybrid work is ok, as long as you can dedicate at least 1-2 days per week in person at the office (we have a full gym - so we’re sure you’ll love it there)
- You should have at least 5+ years of experience as a personal trainer, and have worked with cli

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