Associate Engagement Manager
3 days ago
The Engagement Manager (EM) oversees scope, schedule, and budget to meet the defined solution for clients using the Crossfuze practice methodology. The EM will collaborate with the client’s project team ensuring governance is followed to gain team member support for the project, including risk and issue mitigation. The EM is also responsible for assembling and leading the resources on the project, making sure they understand the planned tasks, tracking actual progress, and managing changes.
**Position Responsibilities**:
- Single point of contact for client engagements
- Lead the project team throughout delivery process.
- Partner with the Sales team and client to understand the services to be delivered.
- Manage the scope, schedule, budget, risks, issues, changes, resourcing, and other project functions.
- Mentor team members to achieve the services objectives.
- Identify gaps in solution delivery and propose solutions and escalate as needed.
- Managing multiple projects at the same time (5+).
- Identify areas for and participate in Continuous Improvement activities.
**Requirements**:
- 1-3+ years’ experience in a professional services organization and consulting experience is preferred.
- Experience in the ServiceNow platform is preferred.
- Project Management Professional (PMP) or similar certification is preferred.
- Agile Scrum experience and Scrum Master certification is preferred.
- Effective communication skills with the ability to set appropriate expectations with the client.
- Strong interpersonal skills, client-centric attitude, ability to operate in a culturally diverse environment.
- Experience driving complex issues through analysis and resolution.
- Experience working collaboratively.
- ServiceNow certifications in aligned workflow desired.
- Experience managing several concurrent external client projects desired.
- ITIL V3 or V4 Foundations Certification is preferred.
**Benefits**
- Work from Home Options
- Custom Training & Development Programs
- Competitive Paid Time Off Benefits
- Competitive Salary & Incentive Compensation Program
- Employee and Family Assistance Program (EFAP)
- Extended Healthcare Plan
- Group RRSP with Employer Match
- Life Insurance (Basic & AD&D)
- Short Term & Long Term Disability
**Equal Employment Opportunity**
- Our organization will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, veteran status, membership or activity in a local human rights commission, status with regard to public assistance or any other legally protected basis, in accordance with applicable law._
-
Associate Account Manager
7 days ago
Remote, Canada TFG Financial Corporation Full time**JOB PURPOSE** The Associate Account Manager works closely with a team of Account Managers to contribute to TFG’s ongoing profitable and sustainable growth by facilitating inbound/outbound calling and contact with new and existing sales channel customers to target equipment finance opportunities. The position will interact with both external customers as...
-
Business Analyste
1 week ago
Remote, Canada Boréalis Stakeholder Engagement Software Full time**100% remote position** **About us** With over 15 years of expertise under our belt, we have maintained our start-up mentality while becoming the leader in stakeholder engagement software. On a daily basis, this is reflected in our management style, which is more horizontal than hierarchical. We are currently looking for a Business Analyst that will work...
-
Community Engagement Coordinator
1 week ago
Remote, Canada MIYA Creative Care Full timeMIYA Creative Care provides creative arts therapies to care partners in long-term care, hospice, disability services, and more. We offer music therapy, art therapy, and dance/movement therapy services that promote wellness, healing, and personal growth. Job Overview: **Responsibilities**: - Identify and research potential care partners in the healthcare...
-
Patient Engagement Coordinator
6 days ago
Remote, Canada Centricity Research Full timeAventiv Research, IACT Health, LMC Manna Research, and True North Clinical Research have united to become the largest network of fully-owned and integrated clinical research sites in North America, Centricity Research. The sites that were formerly known as Aventiv operate in Ohio and Arizona and specialize in phase 1 pharmaceutical, device, and diagnostic...
-
Partner Engagement Lead
3 days ago
Remote, Canada Canada Learning Code Full time**Introduction** We are looking for a mission-driven, detail-oriented, inclusive individual to join our team as a Partner Engagement Lead. This is a full time, regular role. **Company** Canada Learning Code is Canada's leading national charity championing computer science education. Canada Learning Code is proud to work from coast-to-coast-to-coast to...
-
Remote, Canada POINT Biopharma Full timePOINT Biopharma is an innovative, high-performance company focused on a hard problem: creating new cancer therapies that are more effective and have fewer side effects than traditional treatments. Our products are targeted radioligands, a technology that hold significant promise to treat cancer. Our company is growing rapidly: we just announced a phase 3...
-
Consultant - Supplier Engagement and Human
3 days ago
Remote, Canada Anthesis Group Full time**About Anthesis**: - Anthesis is the sustainability activator. Proud to be a B Corp, we seek to make a significant contribution to a world which is more resilient and productive. We do this by working with cities, corporates, investors and other organisations to drive sustainable performance. We develop financially driven sustainability strategies,...
-
Associate Project Manager
7 days ago
Remote, Canada Uncommon Purpose Full time**_** _** As our **Associate Project Manager**, you will play a key role in project management across our Business Technology team, and the wider Shared Services group. You will assist with the organization and coordination of all stages of a Project with a focus on software development projects that require knowledge/understanding of technical requirements...
-
Customer Engagement Team Lead
2 days ago
Remote, Canada Unbounce Full timeWe’re looking for a Customer Engagement Team Lead to help us support our growing team of Customer Success Managers and Concierge customers. You will work on the strategy and future vision of this team while partnering with both our customers and a cross-section of internal teams to drive success. In this role, you will be part of the Engagement team and...
-
Marketing Associate
1 week ago
Remote, Canada Float Financial Solutions Inc. Full time**About Float** Float is one of Canada’s fastest growing companies, serving Canadian businesses with our innovative smart corporate card and spend management solution. Float’s team is customer-obsessed, passionate, vibrant, and entrepreneurial, and includes executives from Uber, Shopify, Ritual, and many other incredible tech companies! At Float,...
-
Psychological Associate
4 days ago
Remote, Canada Allemby Management Group Inc. Full time**Who we are**: Odyssey Health Services (a division of J Marlin and Associates Inc.), is a dynamic inter-professional team that provides a broad spectrum of services tailored to the individual’s specific difficulties. Services range from complex, multidisciplinary assessment and treatment (integrating medical and behavioural science) to psychological...
-
Financial Associate
7 days ago
Remote, Canada Experior Financial Group Inc. Full timeCompany: Experior Financial Group Financial Associate Responsibilities: - Provide financial planning support to clients - Support investment professionals to cultivate client relationships - Prepare financial plans and check their accuracy - Respond to prospective customer queries about financial planning - Assist in the development plans for the company -...
-
Corporate Account Manager
6 days ago
Remote, Canada IIBA Full timeInternational Institute of Business Analysis (IIBA®) is a not-for-profit professional association with over 29,000 members worldwide. IIBA supports the business analysis community and discipline through the development of standards of practice, certification programs, as well as on-line and face-to-face networking opportunities through our website,...
-
Marketing Manager
2 days ago
Remote, Canada Doxim Full timeDoxim is the customer communications and engagement technology leader, serving financial and regulated industries. Our platform with its suite of integrated, SaaS software and document technology solutions helps clients digitize operations, improve efficiency, and modernize customer experience. With Doxim, clients can communicate reliably and effectively,...
-
Clinical Research Associate I
6 days ago
Remote, Canada Syneos Health Clinical Full time**Description** **Clinical Research Associate I** Syneos Health is the only fully integrated biopharmaceutical solutions organization purpose-built to accelerate customer success. We lead with a product development mindset, seamlessly connecting our capabilities to add high-value insights to speed therapies to patients and provide practical value to help...
-
Manager, Entrepreneurial Growth
22 hours ago
Remote, Canada ATB Financial Full time**Our bottom line is different.** There’s something special about working at ATB, and it’s been recognized on every top employer list that matters. Maybe it’s our exceptional culture where your total wellness is supported through market-leading benefits and you’re free to bring your whole self to work. Maybe it’s our commitment to a growth mindset...
-
Associate Product Manager
1 week ago
Remote, Canada CMiC Full time**Location**: Toronto, Canada or Remote Headquartered in Toronto, CMiC is a software company focused on the Construction industry. We have built a comprehensive platform for construction companies to manage their most important workflows. Our customers have their choice of a SaaS or Private Hosted platform that includes industry focused modules to manage...
-
Clinical Research Associate
4 days ago
Remote, Canada ICON Full timeThe Clinical Research Associate is responsible for the monitoring of clinical trial activities in compliance with FDA regulations, ICH/GCP guidelines and company SOPs, to support New Drug Applications. - The Clinical Research Associate is responsible for the monitoring of clinical trial activities in compliance with FDA regulations, ICH/GCP guidelines and...
-
Psychologists / Psychological Associates
4 days ago
Remote, Canada Toronto Psychology Clinic Full time**_We strongly believe that great things can only be achieved by having a strong and dedicated team of motivated individuals. _** The Toronto Psychology Clinic is looking for highly motivated, talented, and compassionate Psychologists and Psychological Associates to join our growing team of professionals! We deliver evidence-based, culturally-informed...
-
Conference and Association Bookkeeper
1 day ago
Remote, Canada Venue West Conference Services Full time**NOTE: While this job is remote, we are looking for someone based in Vancouver or the Lower Mainland.** Manage full-cycle bookkeeping for Venue West Conference Services and all of our clients. Evaluate internal procedures and identify efficiency opportunities. Responsible for receivables/payables, bank and credit card reconciliation, as well as cash flow...