Workday System Specialist

1 month ago

Ottawa, Canada Algonquin College Full time

Department:
Workday Support (Claire Ramsay)

Position Type:
Full-Time Administrative

Salary Range:
$83,443.00-$104,303.00-Annual

Scheduled Weekly Hours:
36.25

Anticipated Start Date:
May 27, 2024

Length of Contract:
n/a

Posting Information

Posting Closing Date:
April 5, 2024

Please note: jobs are posted until 11:59 pm on the job closing date.

**Job Description**:
The Workday System Specialist is a member of the Workday Support team which is dedicated to configuring, enhancing and maintaining Workday, the College’s cloud-based software system for Human Resources, Payroll and Finance.

Through research and the evaluation of new features, such as those made available through the bi-annual Workday releases, the incumbent pro-actively identifies opportunities for enhancing the user experience and driving the continuous improvement of end-to-end Workday business processes. The incumbent provides advice to colleagues within the team, to Human Resources, Payroll and Finance business owners, and end users helping them to better understand Workday functionality and best practices, as well as limitations of the system.

The incumbent also serves as a backup resource in other functional areas of the Workday system.

Working with a high degree of confidentiality and in collaboration with Labour Relations, Human Resources and Finance, the incumbent will ensure that changes to Workday do not compromise authorized access to employee relations, compensation, financial and other sensitive documents and information that is stored in the Workday system.

Required Qualifications:
- Minimum three (3) year Diploma/Degree in Technology or Business/Finance or other related field;- Workday PRO Certification in one or more areas is preferred;- Relevant professional designation such as Certified Professional Accountant is preferred;- Business Analysis certification is preferred;- Courses in business analysis techniques such as eliciting, defining and validating requirements, modelling business process and workflows, and developing use cases;-
- A minimum of three (3) years hands-on Workday configuration experience with specialty knowledge in one or more modules in Financial Management (financial accounting, banking and settlement, procurement, customer accounts, supplier accounts, expenses (including credit cards and taxes);- A demonstrated strong understanding of the interdependencies within the Workday platform;- A minimum of five (5) years of experience in business analysis, including eliciting, understanding, documenting and communicating business needs;- Experience partnering with stakeholders to work collaboratively with them from the identification of the business problem through to change management activities to support the successful adoption of a system change;- Experience in research and analysis, critical thinking and problem solving to support a best practice approach to future state Workday business processes;- Experience in test planning, developing and documenting test cases and test scripts, performing system testing and supporting User Acceptance Testing (UAT) testers;- Experience identifying and providing input for various change management activities such as the creation of training materials and user guides;- Excellent interpersonal, verbal and written communication skills, including the ability to explain technical concepts and technologies to all levels of the organization;- Extraordinary attention to detail to help maintain our Workday architecture, processes, security, and data integrity;- Experience providing time estimates, defining tasks, determining priorities and tracking progress towards completion;- Ability to work well in structured and unstructured environments, under pressure, and with changing and competing priorities and timelines;- Experience using case management systems (e.g. Salesforce, ServiceNow) and collaboration tools (e.g. JIRA);- Demonstrated ability to operate with a high degree of confidentiality due to the incumbent’s access to confidential employee information

This position is eligible for hybrid work in conjunction with the College's _Flexible Work Arrangement Policy_.

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