Account Manager/inside Sales

3 months ago

Regina, Canada Hi-Tec Profiles Full time

We are searching for a dynamic individual to **join our REGINA** team in the very important role of **Account Manager** responsible for doing **Sales (Inside) and CADD Programming **to serve our clients. This is a hands-on role that will manage the client’s needs and liaise with our internal resources to ensure quality control, cost management and customer retention. CADD experience and/or training is preferred.

**Primary Responsibilities**:

- Maintain relationships with new and existing clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Manage project pricing and cost management.
- Recommend new products and services by evaluating current product results; identifying needs to be filled.
- Receive, review and understand purchase orders and requests for quotes.
- Prioritize projects based on customer’s timelines, production capabilities and capacities, raw material availability, etc.
- Develop and prepare engineering designs and drawings from preliminary concepts, sketches, engineering calculations, specification sheets and other data.
- Operating computer-assisted design (CAD) and drafting workstations.
- Completing documentation packages and produce drawing sets.
- Checking and verifying design drawings to conform to specifications and design data.
- Reverse engineering parts and products to create new patterns and drawings.
- Conduct nesting exercise for best material usage.
- Program part production.
- Generate service orders.
- Problem solve and resolve issues as they arise to ensure customer satisfactory.
- Maintain professional interaction with customers and provide excellent follow-through.
- Communicate with manager, purchasing and the production team regularly to ensure a high level of customer satisfaction is achieved.
- Maintain professional and technical knowledge.

**Preferences given to those with**:

- Steel industry experience
- Manufacturing experience and knowledge
- Experience utilizing Salesforce (or other CRM)
- 2+ years experience in Project Management, Sales and/or CADD
- 3D modelling experience and/or training
- Self-motivated, results oriented individual.
- Enthusiastic, with a can-do, service focus.
- Friendly, approachable, accommodating, and resourceful.
- Team player with the ability to work closely with others within the organization.
- Proficient in MS Word, Excel and Outlook.
- Excellent oral communication skills a must.

Hi-Tec Profiles values diversity, integrity, transparency and ambition. We welcome all qualified applicants from entry-level to seasoned veterans. The successful applicant(s) will be chosen based on suitability, qualifications, and management discretion.

Must be able to legally work in Canada.

Remuneration is dependent on experience, includes performance incentives and will be above market rates for comparable qualifications and qualities. Comprehensive benefits package including dental, health, prescription and paramedical; short and long-term disability, life insurance and profit-sharing in the form of a DPSP / RRSP program (eligible to enroll in benefits following three-month probationary period).

We would love to meet all applicants; however, time only allows us to contact and interview the most suitable ones.

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- Vision care

Schedule:

- 8 hour shift

Supplemental pay types:

- Bonus pay

**Experience**:

- CADD: 1 year (preferred)

Work Location: One location

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