![RAMS INDUSTRIES](https://media.trabajo.org/img/noimg.jpg)
Csr (Customer Service Representative)
3 weeks ago
**Customer Service and Marketing Representative**
Established in 2019, RAMS Industries is a growing company with focus on the woodworking and furniture industry. With a mission to make furniture better, we specialize in the distribution of Edgebanding and related products.
We are part of the furniture making process with an emphasis on being a reliable partner to our customers. We love what we do because we convert customer requirements into new products or services to increase longevity of furniture or improve existing customer processes. Our Benjamin Moore Edgebanding line is an example of our innovative product offering that eliminates the time-consuming part for our customers to paint cabinet edges.
**Responsibilities and Duties**
**Customer Service and Shipping/Receiving**
- Enters orders into Quickbooks
- Uses RAMS and vendor inventory systems to assess stock availability
- Uses quotes and pricing tables to provide accurate pricing information to customers
- Receives incoming products, enters receipt into Quickbooks, and moves products into the correct warehouse location
- Picks and packs customer shipments including courier shipments
**Marketing**
- Assembles sample chains for promotional purposes
- Mailing samples and other promotional materials to customers
- Assists in maintains RAMS online shopping cart
**Others**
- Other assignments on request
**Location and Hours**
- The job location is 211 Smith Street in Arthur, Ontario
- The work hours are Monday to Friday, 8:30am - 5:00 pm
**Qualifications and Skills**
- Friendly and courteous personality
- Can-do attitude
- Works independently
- Eagerness to learn
- 2+ years of Customer Service experience
- Knowledge of Quickbooks would be considered an asset
- Strong organizational and good communication skills
- Proficient English skills
- Able to lift up to 60 lbs
**Salary and Benefits**
- Hourly rate is $21.50 per hour and will be assessed annually
- $750 annually for continuous educational programs
- Growth opportunities
- Bonus program based on personal and company performance
**Job Types**: Full-time, Permanent
**Salary**: $21.50 per hour
**Benefits**:
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Arthur, ON N0G 1A0: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service (preferred)
Work Location: In person
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