Organizational Change Lead

2 weeks ago

Halifax, Canada Province of Nova Scotia Full time

**Department**:Service Nova Scotia and Internal Services

**Location**:HALIFAX

**Type of Employment**:Permanent

**Union Status**:NSGEU - NSPG

**Closing Date**:14-Aug-23 (Applications are accepted until 11:59 PM Atlantic Time)

**About Us**:
The Department of Cyber Security and Digital Solutions* (CSDS), as part of the Government of Nova Scotia, puts people first. CSDS is large, diverse, and passionate about making a difference in peoples’ lives. We believe in user-centered iterative digital service design, and practice Internet-era ways of working. Working at CSDS means you will be a part of a team of caring, compassionate, and highly skilled people whose work makes a difference through designing, continuously improving and delivering the programs and services that people need.

**_At CSDS, we don't just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging_**

The people who use government programs and services come from all walks of life. It is important that CSDS reflects the people that we serve - so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.
- _Formerly known as the Nova Scotia Digital Service (NSDS) group, a part of the previous named Department of Service Nova Scotia and Internal Services._

**About Our Opportunity**:
Do you want to make a difference? Do you like to make a big impact? Do you want to be a part in transforming the way we serve our citizens and bring a WOW digital experience to our citizens and employees in government and health? If the answer is, “Yes” then we have the opportunities what will challenge and excite you.

We are looking to strengthen our rapidly growing team with the addition of an Organizational Change Lead. This position is part of the Digital Collaboration team that enables and accelerates modern workplace productivity and collaboration adoption, promotes awareness and usage of digital collaboration and productivity apps and provides end-to-end support, through the delivery of modern digital experience across:

- Individual productivity
- Team productivity
- Community enablement
- Organizational productivity

Reporting to the Manager of Digital Collaboration, with a high degree of independent judgement and initiative, the Organizational Change Lead plays a lead role in providing advanced specialized Change Management expertise and leadership to design, plan, and support the people side of change on technology projects across the Provincial Government, Nova Scotia Health (NSH) and IWK, as well as to the citizens of Nova Scotia.

The position applies Organizational Change Management processes combined with industry and business knowledge, best practices, measurements and tools to analyze organizational change issues, and drives solutions that transforms clients’ business to align with the Modern Collaboration Architecture.

The position works extensively with on a variety of high-profile projects and programs involving digital transformation, organizational change, service/operational process development, and/or large-scale deployment of technology, to help clients realize benefits from technology implementation.

**Primary Accountabilities**:
The Organizational Change Lead is responsible for:

- Utilizes change management processes and tools to design a strategy that supports adoption of the change and the successful implementation of business transformation, and to clarify business transformation vision and scope, case for change and program governance model.
- Identifies and engages internal and external stakeholders; Plans, develops, facilitates and leads workshops with internal and external stakeholders.
- Conducts Change Impact and Readiness assessments to identify key changes or readiness gaps that will impact the organization; Develops and executes change management activities to support the transition.
- Develops concepts and the overall communication strategy and plans to include creating and delivery of communications, messages and supporting materials.
- Trains and coaches stakeholders and management to support the implementation of technology solutions.
- Defines, measures and tracks change success metrics, user adoption tracking and management, and value realization.
- Working collaboratively across government and with various stakeholders and sectors to build collaborative relationships and innovate;
- Prioritizes and plans changes in the agile and internet-era ways of working, working with team to promote and adopt productive and collaborative solutions and platform service across the government and the clients.

**Qualifications and Experience**:
As an experienced Organizational Change Lead, you must have a relevant degree and at least six (6) years of relevant and progressive experience. You can demonstrate with evidence your ex

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