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Solution Consultant

4 weeks ago

Alberta, Canada J.S. Held Full time

SOLUTION CONSULTANT

**The Company**

**Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?**

J.S. Held is a global consulting firm providing technical, scientific, and financial expertise across all assets and value at risk. Our professionals serve as trusted advisors to organizations facing high-stakes events demanding urgent attention, staunch integrity, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations**. **We have over 100 locations worldwide. We are highly committed to all members of our community, both employees and clients. Our organization focuses on promoting a sense of community and inspiring our people to achieve results that exceed goals.

The Team and Job Summary

The Solution Consultant provides strategic and technical consulting services to clients focused on Environmental, Health, Safety, and Quality (EHSQ) Information Systems. As the senior member of the technical team on client projects, the Solution Consultant is the trusted client advisor and is accountable for the overall delivery of a quality software solution to meet client requirements and expectations. Specifically, they are responsible for leading design sessions to gather client requirements, designing a technical solution to meet those requirements, and oversight of the system configuration and implementation.

Job Responsibilities

**Project Delivery**
- Act as the primary technical contact on delivery projects.
- Facilitate and lead design sessions to gather client requirements.
- Identify and design EHSQ solutions to solve client challenges or opportunities.
- Prepare design and as-built documentation to communicate the solution to both the Frostbyte technical team and the client.
- Work closely with the Project Manager to deliver a quality solution to the client following the Frostbyte Project Delivery Methodology
- Oversee the Application Specialists to complete the configuration of the solution design.
- Complete functional testing of the configuration to ensure a quality deliverable to the client.
- Provide system administration training to clients.
- Deploy the solution to the production environment.
- Assume additional project roles, such as a Business Analyst/Trainer on a needs basis.

**Sales Support**
- Work with the Sales team to provide technical solution details during the sales process.
- Provide input to create estimates for upcoming sales opportunities.
- Work with existing clients to explore additional ways to expand their product use.
- Attend conferences to support sales teams in lead generation.

**Subject Matter Expertise**
- Keep technical knowledge up to date, both on the software platform and on related technical skills
- Understand industry best practices in enterprise information architecture models and integrations, capability models, process definitions, and enterprise operating models.

Required Qualifications

**Technical Knowledge**:

- Functional understanding of SaaS technology solutions
- Functional understanding of EHS, Risk and Sustainability Software

**Skills**:

- **Facilitation**:facilitate internal and client sessions throughout project
- **Leadership**:lead and mentor other technical project team members, work with Project Manager to manage client relations
- **Collaboration**:work effectively with client, project team members, other key stakeholders (including Sales and Strategic Partners) through effective communication and proficient presentation skills
- **Analytical Skills**:ability to gather client requirements and develop system solutions that meet those requirements.
- **Creative Thinking**:demonstrating flexibility and finding innovative new ways of approaching problems and delivering projects.
- **Customer-Service**:work to meet and exceed client expectations throughout projects.
- **Detail-Orientation**:ensure effective requirements gathering and comprehensive solution design.
- **Problem-Solving**:ability to define problems clearly, generate alternatives and make decisions that move the project forward

**Preferred Qualifications**
- Experience with HTML, JavaScript, CSS, jQuery client-side framework is an asset.
- Functional knowledge of UML notation (ERDs, Use Cases, Workflows, etc.), Restful APIs and JSON notation is an asset.

Physical and Mental Job Qualifications
- Prolonged periods sitting at a desk and working on a computer.
- Ability to travel as needed.

Some of the Benefits We Have Include

J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.
- Our flexible work environment allows employees to work remotely when needed
- Generous Annual Leave Policy
- Compr

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