Sales Consultant
2 days ago
**Drive for Excellence**
Since 2015 **AutoPlanet **has strived on innovation as Ontario’s largest indoor pre-owned dealership. With over 1000 vehicles, we aim at being progressive and dynamic in everything we do. We are committed to putting our team and guests first which is why we have achieved a high guest satisfaction rating and a relaxed buying experience.
Part of the Performance Auto Group, a leading automotive group, we are committed to integrity, believe in employee empowerment, passionate about innovating, care about a great guest experience and giving back.
**About you.**
You will join a team dedicated to working cohesively together. At AutoPlanet Durham, our Sales Consultants are paid a salary and volume incentive bonus which allows us to offer a unique car buying experience. You are committed to helping us provide a hassle free, honest and transparent environment for our guests and team. With a team that has countless success stories of career mobility, expect that you will be on the right path to growing and acquiring new skills.
**Here’s what you’ll deliver**:
- Utilize systems and procedures, deliver exceptional customer service on all interactions, give all customers consideration and respect, understand their needs, and consistently meet or exceed customer expectations.
- Learn and maintain solid product knowledge on manufacturer-specific vehicles and manufacturer-specific rebate, finance and incentive programs.
- Project a positive attitude for the benefit of our customers and fellow employees.
- Ensure that all work performed is thorough, accurate, and completed in a timely fashion.
- Work effectively without supervision.
- Attend factory-sponsored and dealer-specified training classes as scheduled by management.
- Answer Customer Service phone calls relating to car sale inquiries.
- Ensure customer car quotes are competitive and reasonable.
- Keep customers updated by phone as to the progress of their vehicle’s delivery.
- Inform customers when vehicles are ready to be picked up.
- Keep abreast of new equipment, features and tools available and recommend purchases.
- Account for all documents; ensure that none are missing.
- Follow up with the factory and distributors regarding late vehicle deliveries.
- Comply with strict regulations and requirements of the Ontario Motor Vehicle Industry Council (OMVIC).
- Ability to work in adherence to company safety standards at all times.
- Comply with all company policies, standards and procedures.
- Other duties as required by management.
**You champion success with these accomplishments**:
- High School Diploma or GED is required.
- Automotive Sales Experience preferred.
- OMVIC Certification is required.
- Dealer CRM system experience is required.
- Must have valid Class ‘G’ Ontario driver's license and clean driver's abstract.
- Strong computer skills.
- Able to effectively communicate both verbally and in writing.
- Strong time management and organizational skills.
- Proven ability to deliver exceptional customer service.
- Excellent problem-solving and organizational skills.
- Ability and willingness to be flexible under changing conditions.
- Ability to be creative and persuasive in negotiating.
- Ability to exhibit professionalism with a positive attitude under pressure.
- Well-spoken, friendly and articulate.
- Ability to maintain a high degree of confidentiality.Must be willing to be flexible with work schedules.
**What’s in it for you?**
- Excellent management support and guidance
- Opportunities through our Internal career mobility program
- Access to health, dental and vision insurance
- Car Allowance
- Disability, critical illness and life insurance for the unexpected
- Our Employee Assistance Plan (EAP) for you and your family's wellness
- Discount on vehicles, service and parts for you and your family
- Discounts to retailers and service providers across the country
- Free and engaging employee events
- Did we mention we love giving back to our communities?
**This compensation range will be based on knowledge, experience and salary plus bonus earnings**
**Job Type**: Full Time
**Salary**: $33,500 - $150,000 (annual salary increases)
Performance Auto Group is a leading automotive company in Southern Ontario with over 1800 employees, 23 brands and 32 locations in Brampton, Brantford, Bolton, Grimsby, Mississauga, Oakville, Orangeville, St. Catharines and Toronto. Performance Auto Group also includes AutoPlanet Brampton, Ontario's largest indoor used car showroom.
- Performance Auto Group is an Equal Opportunity Employer. In keeping with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, accommodations are available for all parts of the recruitment and selection process. Applicants may request any accommodation needs required._
No Phone Calls please. We thank all applicants, however only those contacted for an interview will be considered.
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