Billing Analyst

3 weeks ago


Montréal, Canada MaintainX Full time

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 7,500+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.

**What you'll do**:

- Create and issue invoices to customers as services are sold by the sales team
- Liaise with sales and revenue operations team to ensure customers are billed efficiently and correctly, including but not limited to: assisting sales team with supplier set-up, completing vendor intake and registration questionnaires, verbal confirmation via telephone when necessary
- Ensure all customer accounts are in adherence with the company collection policy
- Post customer payments by recording cash, checks, and credit card transactions
- Verify the validity of account discrepancies by obtaining and investigating information from sales, customer support departments, and customers
- Verify the validity of account discrepancies by obtaining and investigating information from sales, customer support departments, and customers
- Work with other departments to solve accounts receivable issues
- Proactively suggest process improvements that add value to the billing and collections process
- Assist with other accounting duties/projects as required

**About you**:

- High degree of accuracy and attention to detail
- Exemplary interpersonal skills and exceptional verbal and written communication skills
- Excellent time management and organizational skills
- Well organized and able to handle multiple tasks quickly and accurately
- Experience with vendor supplier networks (SAP Ariba, Oracle etc.) not necessary but considered an asset
- High energy, flexible and has a willingness to take initiative
- 1+ years of professional experience in billing or collections

**Bonus if you**:

- Working knowledge of Excel
- Experience with QuickBooks, Maxio/SaaSOptics & Salesforce

**What’s in it for you**:

- Competitive salary and meaningful equity opportunities.
- Healthcare, dental, and vision coverage.
- 401(k) / RRSP program.
- Take what you need PTO.
- A Work Culture where:

- You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist
- We believe in meritocracy, where ideas and effort are publicly celebrated

**About us**:
Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.


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