Program Manager

3 days ago

Vancouver, Canada Strathcona Community Policing Centre Full time

**Title: Program Manager**

**Role Type**: Permanent Full Time - Salary
**Details**:5 days per week, Tuesday - Saturday
**Seniority Level**: Mid-Level

The Strathcona Community Policing Centre (SCPC) is looking for an entrepreneurial self starter who is passionate about community, working with people and who is interested in a unique experience working in our Strathcona office in the downtown east side of Vancouver. We are a small office and are looking for a dynamic individual who wants to make their mark and be a part of growing something special here.

**Location and Hours of work**:
You will work 36 hours per week and your general hours of work will be Tuesday, Wednesday, Thursday from 8:30am to 4:30pm and Friday and Saturday from 10:00am - 4:00pm. Occasional evening work during the week may be required from time to time.

**What You Will Do - A Day in the life**:
Your main duties will be to manage all aspects of our core programs and special events with support from the Executive Director and in collaboration with the Volunteer Coordinator. This will include, but is not limited to:

- Creation, development and implementation of new SCPC programs and initiatives
- Under guidance of the Executive Director; schedule program work, oversee program operations, coordinate the activities of programs and set priorities for managing the programs
- Continuously think of ways to improve all on our programs to increase effectiveness and increase volunteer participation
- Organising and leading volunteer and community outreach special events.
- Assist with general office management.
- Assist in the development and creation of training manuals, policies, and program guidelines
- Ensure implementation of SCPC policies and practices across all programs and events.
- Maintain records and statistics for all SCPC programs in partnership with the Volunteer Coordinator.
- Interacting with and helping walk in and phone clients and connecting them with services
- Assessing reports and data to help influence program creation

As a small team, we are a very collaborative and we all pitch in wherever needed from time to time. Some of your secondary responsibilities may include:

- General office administrative duties as required
- Assist Executive Director with miscellaneous tasks as required.
- Assist with Communications to Volunteers
- Support growth and development for SCPC Volunteers.

**Skills You Are Bringing to the Table**:
SCPC members come from a variety of “traditional” and non-traditional backgrounds and educations. Typically, we find that people are successful in this role when they have:

- People Skills:

- You are a good listener
- You are not shy and seek ways to make a connection with anyone
- You have empathy
- Strong and inclusive communication skills - You communicate with honesty and kindness, and create the space for others to do the same
- You are a creative thinker - You can find unique solutions for a variety of problems
- Ability to multi-task and prioritize many different responsibilities
- Possess an entrepreneurial spirit and show eagerness to take ownership of a project
- Strong Administrative skills and - Computer literacy, Proficient in Microsoft Office and Google Suite and Canva
- Ability to thrive in a changing environment with sometimes mínimal direct supervision
- Desire to be the best at what you do

**Nice to Haves**:

- Fluency in languages other than English.
- Formal education or equivalent experience in the criminal justice system in Canada and British Columbia.
- More advanced IT skills and knowledge is a bonus
- Knowledge of, or experience with Community Policing Centres
- Knowledge of social services available in Vancouver (housing, addiction, counselling, mental health).
- Formal training or experience in Project Management

**What This Role Offers for You**:

- Entrepreneurial opportunities - as a staff team of only three people (you would be the third), you will have the chance to make a real difference and help create, influence and drive our programs and activities
- Unique training opportunities from the Vancouver Police Department, and other community agencies
- Leadership opportunities - the chance to lead, train and mentor teams of volunteers
- Paid training opportunities up to $500 per year as agreed on with your supervisor
- The chance to connect with, and help a diverse range of people living and working in the downtown east side of Vancouver
- The chance to work in a team focused environment, where all opinions and contributions are encouraged and considered in the management of the Strathcona CPC
- We strive to produce a team friendly culture and environment that is often best described as, exciting, ever-changing, challenging but rewarding
- Some flexibility in your working hours
- Flexible Stat Holidays. Recognizing Strathcona’s wonderful diversity, we want you to tell us what days are meaningful and important to you and choose which days of the year you take a

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