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Ministry Account Advisor

4 months ago

St Catharines, Canada The Great Commission Foundation Full time

**About us**

The Great Commission Foundation (GCF) is a Christ-centered organization committed to fulfilling the Great Commission by supporting ministries and initiatives that spread the gospel message globally. Our team is comprised of skilled administrative and accounting personnel dedicated to using their talents and expertise to enable ministry minded people to fulfill the Great Commission.

The Ministry Account Advisor provides first-line customer service to GCF’s Agents. Agents of GCF fulfill our charitable mandates through ministry work either nationally or internationally. The Great Commission Foundation's Charitable mandates include: advancement of the Christian faith, relief of poverty, and advancement of education.

**Main Responsibilities & Activities**:

- Follow-up and correspondence with Agents including, but not limited to payroll & benefits, expense claims & advance clearings, CRA compliance requirements, account & donation inquiries, various report requests.
- Assist Agents with GCF’s event tools for planning and execution of their project’s promotional events.
- Monitor activity of projects through various means including, but not limited to, website monitoring, quarterly reports, newsletters.
- Monitor and share social media content to promote Agent projects.
- Provide communication to Partnering Organizations and/or Agent Advisory Teams.
- Act as liaison between Agents and GCF support teams including IT/software, accounting, or donations.
- Provide guidance for Agents.

**Knowledge, Skills & Abilities**:

- Post-Secondary education preferred.
- Minimum five years customer service experience.
- Proven administrative skills and experience, minimum five years.
- Excellent communication skills both verbal and written.
- Ability to work independently and collaboratively.
- Excellent problem solving, critical thinking, and conflict resolution skills.

Pay: $21.00-$24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- St. Catharines, ON L2R 4R5: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Would you feel comfortable praying with Christian missionaries?

**Experience**:

- Customer service: 5 years (required)
- Administrative: 5 years (required)

**Language**:

- English (required)

Work Location: In person

Application deadline: 2024-04-18