Lead Installer

3 weeks ago

Richmond, Canada White Raven Brands Full time

**Festilight Decor Inc.** is seeking a motivated and experienced **Lead Installer** with a strong focus on customer service and team leadership. This role is essential in driving the production of high-quality light installations, managing our installation team, and ensuring exceptional customer experiences. If you are a dynamic leader with a passion for creating stunning displays and operational excellence, we want you on our team.

**Responsibilities**:

- ** Customer Experience**: Produce high-quality light installations and ensure memorable interactions with clients.
- **Quality and Budget**: Complete installations to our high standards and stay within budget.
- **Communication**: Address customer needs and concerns promptly.
- **Marketing and Reviews**: Promote services at job sites and encourage online reviews.
- **Site Management**: Keep job sites and company vehicles clean and organized; accurately enter data into Jobber.
- **Upselling and Estimates**: Upsell additional services and secure new estimates on every job.
- **Training**: Train new installers on all job aspects to maintain standards.
- **Efficiency Reporting**: Manage job site budgets and report on efficiency.
- **Equipment Use**: Utilize company equipment for installations.
- **Invoicing**: Complete invoicing and payment processing for each job.
- **Driving**: Safely drive company vehicles to and from job sites.
- **Planning**: Plan and manage job sites for smooth operations.

**Skills and Competencies**:

- Strong leadership and team management skills.
- Excellent communication and customer service skills.
- Ability to work outdoors in various weather conditions.
- Highly organized with attention to detail.
- Ability to upsell and close additional services.
- Proficient in basic data entry and computer skills.
- Reliable transportation required.

**Qualifications**:

- Clean driving record and ability to drive company branded vehicles.
- Experience working with Boom Lifts and Bucket Trucks is an asset, but not required.
- Valid Canadian Driver's License

**Why Work with Us?**

At FestiLight, we prioritize creating a supportive and fulfilling work environment where employees can thrive and grow both personally and professionally.

**Our Exciting Benefits and Perks**:

- Performance-Based Bonus and Commission
- Comprehensive Health Coverage
- Retirement Savings Plan (RRSP)
- Paid Time Off
- Professional Development Opportunities
- Supportive Work Culture
- Emphasis on Safety and Compliance
- Additional Company Perks

**Salary**: $50,000 - $68,000 ($50,000 - $60,000 base salary plus Performance based bonus and incentives)

**Work Location**: Richmond - In person

**Application deadline**: September 26, 2024

**Expected start date**: As soon as possible

By joining FestiLight Decor, you'll be part of a dynamic team committed to delivering exceptional customer experiences and making a positive impact in the industry. We look forward to welcoming you aboard and supporting you in your career journey.

Team Lead, Lead Installer, Installation Manager, Light Installation, Customer Service, Team Leader, Installation Supervisor, Outdoor Lighting, Field Operations, Project Manager, Installation Crew Leader, Lighting Specialist, Holiday Light Installer, Installation Technician

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