Dispatcher/customer Service Agent
1 week ago
**BLACKCOMB HELICOPTERS**
**Dispatch/Customer Service Agent**
**Job Location**: BHLP Whistler Base - 9960 Heliport Road
**Status**: Full-Time Permanent Position
**ABOUT US**
Blackcomb Helicopters is the Pacific Northwest’s leading helicopter Company. We are a full
- service helicopter company with bases in Vancouver, Squamish, Whistler, Pemberton, Sechelt, Lillooet, Terrace, and Elbow River.
**POSITION**
This position is based out of our Whistler location at the Municipal Heliport. As the first contact with our customers this position is eager to maintain and exceed customer satisfaction. Our Dispatch / Customer Service Agents are responsible for the check-in and processing of payments for all of our helicopter passengers, answering telephones and ensuring precise and professional communication in directing the call or completing the request, taking reservations for our helicopter tour bookings, company-wide flight following responsibilities, and assisting various managers in all areas that arise out of the day to day helicopter operations. This truly is a dynamic, busy position
Working with really cool people, you will strive your best to exceed customer and co-worker expectations. Previous aviation experience is an asset though not required. Please note that work demands may result in fluctuation of hours. It may be very hectic at times therefore, the ability to stay calm under stressful conditions is essential. You must also be a team player who is willing to jump in and help others perform additional duties outside your own.
**QUALIFICATIONS**:
- Minimum 2 years of office/administration experience;
- Exemplary customer service skills and a drive to exceed customer expectations;
- Excellent interpersonal skills and communication skills, both written and verbal;
- Ability to multi-task and shift focus quickly;
- Strong organization and time management skills;
- Energetic and warm personality;
- Firm knowledge of Microsoft Office and Word programs;
- Legally entitled to work in Canada.
- Experience in tourism and with booking platforms (Fareharbor) an asset.
- Experience in aviation an asset but not required.
This position reports to the Senior Dispatcher and Operations Manager and is a permanent full
- time position of 40 hours per week. BHLP offers an excellent benefits package including extended health and dental, disability, and RRSP.
**Salary**: $45,000.00 per year
**Benefits**:
- Company events
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
Schedule:
- 10 hour shift
-
Experienced Dispatch Agent
3 weeks ago
Whistler, Canada Whistler Blackcomb Full time**Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...
-
Customer Service Agent
4 weeks ago
Whistler, Canada Harbour Air Group Full timeNOW HIRING! CUSTOMER SERVICE AGENT, Whistler Do you enjoy working with a close team of supportive professionals? Do you want to commit to an organization with an outstanding record for safety and reliability? Are you searching for an employer who provides amazing perks and works hard to provide a work-life balance for their employees? If so, look no...
-
Guest Service Agent
2 weeks ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Services Agent! We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Services Agents are responsible for performing all front desk related functions, acting as the guests first and last point...
-
Bus Dispatcher
3 weeks ago
Whistler, Canada Whistler Connection Full timeEducation: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years **Work setting**: - Supervision - Dispatching - Relocation costs not covered by employer **Tasks**: - Recommend measures to improve work methods - Supervise workers and projects - Train or arrange for training - Dispatch bus drivers and monitor routes -...
-
Guest Service Agent
1 week ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Services Agent! We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Services Agents are responsible for performing all front desk related functions, acting as the guests first and last point...
-
Guest Services Agent
1 week ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Services Agent! We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Services Agents are responsible for performing all front desk related functions, acting as the guests first and last point...
-
Guest Service Agent
1 week ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the summer season. We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Service Agents are responsible for performing all front desk related functions, acting as...
-
Guest Service Agent
4 weeks ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Service Agent! Searching for the shoulder season and onto the summer season, **with housing beds available!!. (Shared room, single beds for staff only)** We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join...
-
Dispatcher / Social Media Coordinator
7 days ago
Whistler, Canada PWTransit Full time**Dispatcher / Social Media Coordinator** Do you enjoy outdoor adventure? Are you looking for a position with a work schedule that allows you to enjoy all that Whistler has to offer? PWTransit may have the opportunity for you! We are currently seeking Dispatcher / Social Media Coordinator for our Whistler Transit operation. Both permanent and seasonal roles...
-
Guest Services Agent
2 weeks ago
Whistler, Canada Pan Pacific Whistler Full time**Guest Services Agent (NOC 6525)** Pan Pacific Lodge Whistler, Whistler, BC One Whistler Village Partners DBA Pan Pacific Whistler Mountainside has been in operation since 1997 in Whistler, British Columbia. Pan Pacific Whistler Mountainside operates as a hotel under the branding of Pan Pacific Lodge Whistler. The property boasts the best address in...
-
Guest Service Agent
2 weeks ago
Whistler, Canada The Listel Hotel Full time**Guest Service Agent** **End of season bonus! Join us for 6 months full time and receive up to $1000 as an end of season bonus!** **Housing available** **Who are we? **We run a fun and dynamic operation and we’re infamous for our innovative approach to hospitality operations. We believe that harnessing our creative side, and unique ways of thinking,...
-
Overnight Service Express Agent
1 week ago
Whistler, Canada Westin Resort and Spa Whistler Full time**OVERVIEW**: The Overnight Service Express Agent is responsible to assist guest with check-ins and check-outs, to answer the telephones, respond to guest inquiries, provide In Room Dining options, and take In Room Dining orders. **MAJOR DUTIES & RESPONSIBILITIES**: - Provide prompt and efficient check in and out while adhering to Westin standards. -...
-
Service Express Agent
2 weeks ago
Whistler, Canada Westin Resort and Spa Whistler Full time**The Impact You’ll Make**: Our Quality Keepers know that the countless small details end up making a big impression on our customers. It is their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company. The Service Express Agent is responsible to assist guest with...
-
Lost Lake Lodge Guest Service Agent
2 weeks ago
Whistler, Canada WHISTLER PREMIER Full timeHello Whistler! Whistler Premier is now hiring for a Guest Services Agent! We have a strong team-based workplace culture here at Whistler Premier, and are looking for another enthusiastic and assertive individual to join us! Our Guest Services Agents are responsible for performing all front desk related functions, acting as the guests first and last point...
-
Front Desk Agent
1 week ago
Whistler, Canada Crystal Lodge Full timeThe Crystal Lodge in the heart of Whistler village is looking for a full-time Front Desk Agent to join our team! The Front Desk Agent is likely the first face-to-face interaction a guest has with the hotel and for this reason, they must be enthusiastic, out-going and friendly, and can deliver awesome Whistler experiences for each and every guest. The role...
-
Guest Service Agent
2 weeks ago
Whistler, Canada Vacasa Whistler Full time** NEW WAGE ** **$1000 SIGNING BONUS** Vacasa manages three front desk locations in Whistler and we are looking for passionate, energetic Guest Service Agents to join our incredible team and enjoy our modern company culture. We value our employees. Vacasa's forward-thinking approach and industry-leading technology help set us apart as the largest...
-
Guest Service Agent
6 days ago
Whistler, Canada Vacasa Whistler Full time**$1000 SIGNING BONUS** Vacasa manages three front desk locations in Whistler and we are looking for passionate, energetic Guest Service Agents to join our incredible team and enjoy our modern company culture. We value our employees. Vacasa's forward-thinking approach and industry-leading technology help set us apart as the largest full-service vacation...
-
Service Express Agent
6 days ago
Whistler, Canada Westin Resort and Spa Whistler Full time**Start Your**Journey With Us** **WESTIN** At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to assist them throughout their stay. We are looking for dynamic people who are excited to join our team of hospitality professionals. Are...
-
Dispatcher - The Adventure Group
3 weeks ago
Whistler, Canada Gibbons Whistler Full time**Take the lead as a Dispatcher at The Adventure Group, where you'll coordinate exciting adventures and help create memorable experiences for our guests!** **About Gibbons**: **Core Purpose** Making People Happy **Vision** To be the most trusted and recommended brand by our team, our guests, and the communities we serve. Our goal is to create a great...
-
Guest Service Agent
2 weeks ago
Whistler, Canada Vacasa Whistler Full time**$1000 SIGNING BONUS** Vacasa manages three front desk locations in Whistler and we are looking for passionate, energetic Guest Service Agents to join our incredible team and enjoy our modern company culture. We value our employees. Vacasa's forward-thinking approach and industry-leading technology help set us apart as the largest full-service vacation...