Experienced Dispatch Agent

3 months ago

Whistler, Canada Whistler Blackcomb Full time

**Create Your Experience of a Lifetime**

Come work and play in the mountains Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

**Job Benefits**
- Ski/Mountain Perks Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program

Full Time roles are eligible for the above, plus:

- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans

**Job Summary**:
The Experienced Dispatch Agent serves as the communication base and control center for all winter operations departments as well as Ski Patrol.

**Job Specifications**:

- Housing: May Be Available
- Expected Pay Range: $21.00 - $26.56 / hour
- Shift & Schedule Availability: Full Time
- Skill Level: _Intermediate_

**Responsibilities**:

- To continually strive to exceed our Guest's expectations and to create memories for guests and staff as the best mountain experience again and again.
- To coordinate Patrol operations involving dispatching Patrollers to accidents, organizing medical evacuations and other emergency scenarios.
- Delegate appropriate personnel and resources to situations such as: ski lift breakdowns, avalanches and emergency injury scenarios.
- Maintain daily Patrol Dispatch for all daily operations including: Injuries, ski run trail checks, and avalanche control and accident investigation.
- Ensures transport of Guests and or Staff off the slopes of Whistler or Blackcomb mountains.
- Maintain Dispatch Office and supplies.
- Assist Patrol with Sweep.
- Other duties as assigned

**Job Requirements**:

- Working knowledge of Whistler and Blackcomb Mountain layouts and operation a definite asset.
- Familiar with emergency procedures in regards to such activities as avalanche control, medical emergencies and ski lift breakdowns.
- Ability to work in a fast paced environment.
- Ability to work under pressure, carrying out multi-tasking duties and remaining calm and alert at all times.
- Recognize priorities when under pressure and understand the sense of urgency required for different emergency situations.
- Working knowledge of computer (Microsoft Word/Excel).
- Excellent interpersonal skills and team play.
- Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law._
- Requisition ID 504441_
- Reference Date: 08/22/2024_
- Job Code Function: customString7_

  • Experienced Dispatch Agent

    4 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Unlock Your Potential in a Dynamic Winter EnvironmentVail Resorts is seeking an experienced and skilled Experienced Dispatch Agent to join our team. As a key member of our winter operations department, you will be responsible for coordinating patrol operations, dispatching patrollers to accidents, and ensuring the safe transportation of guests and staff.Key...

  • Experienced Dispatch Agent

    4 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Experience the Thrill of Winter OperationsVail Resorts is seeking an experienced and skilled individual to join our team as a Dispatch Agent. This role is responsible for coordinating winter operations, including dispatching ski patrol teams, managing emergency scenarios, and ensuring the smooth operation of our resorts.Key Responsibilities:Dispatch ski...

  • Experienced Dispatch Agent

    4 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Experienced Dispatch Agent serves as the communication base and control center for all winter operations departments as well as Ski Patrol.Key Responsibilities:Coordinate Patrol operations involving dispatching Patrollers to accidents, organizing medical evacuations and other emergency scenarios.Delegate appropriate personnel and resources to...

  • Experienced Dispatch Agent

    3 months ago

    Whistler, Canada Vail Resorts Full time

    Job Summary: The Experienced Dispatch Agent serves as the communication base and control center for all winter operations departments as well as Ski Patrol. Job Specifications: Housing: May Be Available Expected Pay Range: $21.00 - $26.56 / hour Shift & Schedule Availability: Full Time Skill Level: Intermediate Job Responsibilities: ...

  • Experienced Dispatch Agent

    4 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Dispatch Agent serves as the communication base and control center for all winter operations departments as well as Ski Patrol. This role is responsible for coordinating Patrol operations, dispatching Patrollers to accidents, and organizing medical evacuations and other emergency scenarios.Key Responsibilities:Coordinate daily Patrol Dispatch...

  • Experienced Dispatch Agent

    3 months ago

    Whistler, Canada Vail Resorts Full time

     Create Your Experience of a Lifetime!Come work and play in the mountains!  Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.With 40+ resorts across 3 continents,...

  • Experienced Dispatch Coordinator

    4 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Ski Patrol Communication Specialist serves as the primary point of contact for all winter operations departments, ensuring seamless communication and coordination throughout the mountain.Key Responsibilities:Coordinate Patrol operations, including dispatching Patrollers to accidents and emergency scenarios.Delegate personnel and resources to...

  • Experienced Dispatch Coordinator

    4 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Ski Patrol Communication Specialist serves as the central hub for all winter operations departments, ensuring seamless communication and coordination.Key Responsibilities:Coordinate Patrol operations, including dispatching Patrollers to accidents and emergencies.Delegate personnel and resources to situations such as ski lift breakdowns and...

  • Experienced Dispatch Team Member

    3 weeks ago

    Whistler, British Columbia, Canada Vail Resorts Full time

    Job Summary:The Winter Emergency Response Specialist serves as the communication hub and control center for all mountain operations departments as well as Ski Patrol, facilitating seamless coordination and effective crisis management.Key Responsibilities:Coordinate Patrol operations, dispatching personnel to emergency scenarios and ensuring timely medical...

  • Core Agent

    1 month ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service and luxurious amenities. Our team members are the driving force behind our success, and we are committed to providing a world-class employee experience that fosters growth, development, and a sense of community.About the...

  • Core Agent

    5 months ago

    Whistler, Canada Four Seasons Hotels and Resorts Full time

    About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...

  • Experienced Product Sales

    2 weeks ago

    Whistler, Canada Whistler Blackcomb Full time

    **Create Your Experience of a Lifetime!** Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3...

  • Shuttle Driver

    5 months ago

    Whistler, Canada TAG Adventure Tours Ltd Full time

    **Shuttle Driver - Class 2** - requires Class 2 unrestricted license **Summary**: The Adventure Group’s (TAG) mission is to create spectacular experiences for people that lead to moments of personal growth. Providing a high level of guest service, professionalism and safety, the Village Shuttle Driver is integral in ensuring our guests are transported...

  • Customer Service Ambassador

    6 days ago

    Whistler, British Columbia, Canada Four Seasons Hotels and Resorts Full time

    At Four Seasons Hotels and Resorts, we pride ourselves on delivering exceptional guest experiences. As a Full-Time Seasonal Core Agent, you will play a pivotal role in ensuring that our guests feel valued and cared for.About the Role:The Core Agent is responsible for managing the central telephone and chat system within the hotel, handling In Room Dining...

  • Transportation Coordinator

    4 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About the Role:The Village Shuttle Driver is a key member of our team at Gibbons, responsible for providing exceptional guest service and ensuring the safe transportation of our guests between the village and our Cougar Mountain base.Responsibilities:Pre-inspect the bus before departure to ensure it is in good working condition.Shuttle guests to and from the...

  • Shuttle Operations Coordinator

    6 days ago

    Whistler, British Columbia, Canada Gibbons Full time

    About GibbonsGibbons is a Canadian company that prides itself on providing exceptional work experiences, guest experiences, and community experiences. Our mission is to create spectacular experiences for people that lead to moments of personal growth.The Role: Village Shuttle DriverAs a Village Shuttle Driver, you will play a vital role in ensuring the...

  • Experienced Product Sales

    2 weeks ago

    Whistler, Canada Vail Resorts Full time

    Job Summary: Service is the foundation of everything we stand for at Vail Resorts and our Product Sales team is no exception in creating this experience of a lifetime. Through facilitating the sale of tickets to our many resort services such as lift passes, lessons, childcare, and more, our friendly agents shine as the key to epic adventures for our...

  • Transportation Coordinator

    4 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About the Role:The Village Shuttle Driver is a key member of our team at Gibbons, responsible for providing exceptional guest service and ensuring the safe transportation of our guests between the village and our Cougar Mountain base.Responsibilities:Pre-inspect the bus before departure to ensure it is in good working condition.Shuttle guests to and from the...

  • Water Supply Coordinator

    1 week ago

    Whistler, British Columbia, Canada Whistler Personnel Full time

    We are seeking a skilled Water Supply Coordinator to join our team at Whistler Personnel. As a key member of our operations staff, you will be responsible for coordinating the dispatch of plumbers and ensuring the smooth operation of our water supply services.ResponsibilitiesCoordinating the dispatch of plumbers to resolve water supply issuesEnsuring timely...

  • Transportation Specialist

    4 weeks ago

    Whistler, British Columbia, Canada Gibbons Full time

    About the Role:The Village Shuttle Driver is a key member of our team at Gibbons, responsible for providing exceptional guest service and ensuring the safe transportation of our guests between the village and our Cougar Mountain base.Responsibilities:Pre-inspect the bus before departure to ensure it is in good working condition.Shuttle guests to and from the...