Customer Information Service Representative

4 months ago

Moose Jaw, Canada FirstTecPro Full time

Education:

- Expérience:
**Education**:

- Secondary (high) school graduation certificate
- or equivalent experience
**Tasks**:

- Gather, research and prepare communications material
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Sell merchandise
- Maintain and manage digital database
- Answer clients' inquiries and provide information
**Computer and technology knowledge**:

- MS Office
- MS Project
- Quick Books
- Spreadsheet
**Security and safety**:

- Basic security clearance
- Bondable
- Criminal record check
**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Reliability
- Team player
- Judgement
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently a student?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
**Experience**:

- 7 months to less than 1 year
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 to 40 hours per week

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