Service Writer

3 months ago


Calgary, Canada Alamo Industries Ltd. Full time

Alamo Industries Ltd. is a company that specializes in the service and repair of marine, oil and gas, on-road and off-road turbochargers. We have been in business for over 40 years and our daily mission is the _**Relentless Pursuit of Excellence**_. We are a small, tight-knit group of people who are proud to be working in an elite industry. Alamo values long-term employee relationships and we offer competitive wages, in-house training, a comprehensive benefit package and paid vacation. There are also opportunities for advancement within the company.

We are currently seeking an Inside Sales professional on a **full-time, permanent basis**. Our hours of work are 8:00 AM to 4:30 PM, Monday to Friday. The wage range is $25.00 to $32.00 per hour. The starting wage offered will depend upon your experience and/or education.

Your duties:
will include day-to-day customer service and sales, including telephone and walk-in clients. Scheduling, setting up, tracking and completion of customer jobs, invoicing and payment processing. You will work closely with the Shop Managers to set job priorities for your customers on a daily basis and be an active participant in our Sales and Marketing Program. Alamo offers 24-hour emergency service, so some on-call work will be required; using a company cell phone, you will receive and manage emergency after-hours calls on a rotating schedule.

Your qualifications:
Alamo will provide you with extensive training in our policies and procedures; however, you will have an enthusiasm for sales and must have some mechanical background, i.e., marine or diesel repair, industrial trades, or as a Parts Person. You are able to interact with customers in a professional, enthusiastic manner, accomplish goals with mínimal direct supervision. You also display meticulous attention to detail and are able to think critically and creatively to solve problems. Additionally, your computer skills are an intermediate or higher level, familiar with Word and Excel, and willing to learn new software. Finally, you are able to lift and carry 50 lbs. and have a valid driver’s license with a clean abstract.

Please provide us with information regarding education that you have completed or are currently enrolled in, and/or include any relevant experience. Also, we look forward to receiving your work references, so we can confirm your excellent organizational and communication skills, history of punctuality and reliability, ability to meet deadlines and handle multiple projects.

Alamo thanks you for your interest and **we will contact you** if we need more information or to schedule an interview. No telephone calls please.

Work Remotely
- No

**Job Types**: Full-time, Permanent

Pay: $25.00-$32.00 per hour

Expected hours: 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Dental care
- Extended health care
- Paid time off

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Application question(s):

- What is your mechanical background, i.e. marine/diesel repair, industrial trades or Parts Person?
- Are you able to lift and carry 50 lbs?

**Experience**:

- Microsoft Word and Excel: 1 year (preferred)

Work Location: In person


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