Claims Adjuster

5 months ago

Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

Company Description
**Who We Are**

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

**Job Description**:
**What You’ll Do**:
Reporting to the Manager, National Claims, you’ll be responsible for serving the members through the investigation and settlement of minor to moderate automobile claims. This includes establishing prompt relationships with insured members, detailed investigation of coverage, liability and quantum ensuring fiduciary, regulatory and contractual compliance, and adhering to organization service standards, operational targets and core competencies.

The core parts of your role will be to:

- Delivers a superior customer experience which includes responding to all general inquires, initiating and maintain contact with insured members, and assists with commodity claims overflow.
- Responsible for confirming coverage for incoming claims by reviewing and compiling facts, obtaining technical reports from various parties as required, completing contractual auto coverage analysis and assessing quantum, reviewing subrogation opportunities, negotiating and resolving automobile insurance claims of minor to moderate nature in a timely manner.
- Coordinates, directs and follows up on work activities performed by outside service providers to completion.
- Responsible to ensure all correspondence is completed in a time efficient/effective manner including the creation of Critical Path, Proof of Loss, waivers and reservation rights letters.
- Gathers information from insured members, civil authorities, police, witnesses and other insurers to complete a timely investigation of the motor vehicle accident.
- Maintains quality service and adheres to organizational standards to deal with all aspects of file handling including reserving, expense and loss control, questionable claims, and creating defined disposition plans for future handling leading to file closure.
- Assists and participates in all dispute forums related to policy coverage on behalf of key stakeholders. Provides support and assembles documentation on items in dispute along with resolution recommendations.
- Keeps claims information confidential to protect operations and insured members.
- Responsible for data integrity, issuance of payments to vendors, insureds and experts and to maintain well-organized claim file while ensuring accuracy of data input.
- Adheres to partner's guidelines, contracts, and insurance regulations to ensure legal and regulatory compliance.
- Actively participates in coaching and training sessions and collaborate with team members and management.
- Takes an active role in creating an environment of continuous improvement of work efficiencies and highlight value work.

**Qualifications**:
**Let’s Talk About You**:

- A post-secondary education and/or college diploma within related field.
- CIP designation or working towards designation.
- Provincial adjusters license as required; Ability to acquire same.
- 2+ years’ experience with a good understanding of the automobile policy.
- Excellent communication skills verbal and written to effectively work with internal and external stakeholders.
- Strong time management and organizational skills to manage competing priorities.
- Current Microsoft Office working knowledge.
- Ability to learn and adapt in a fast-pace environment including working with various computer programs, databases and software.
- Ability to work independently and as part of collaborative team environment.

Additional Information
**Some of the Perks We Offer**:
We offer best-in-class pension and benefits, total reward programs and comprehensive mental wellness supports to set you up for every success in and outside of work. Here are just some of the reasons you’ll love working here:

- Rewarding salary and bonuses that truly value your dedication
- Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day
- Defined benefit pension plan for a financially confident retirement
- 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario)
- Flexible work-from-home and hybrid options
- Unlock your potential with opportunities for advancement
- OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon indiv

  • Claims Adjuster

    6 months ago

    Waterloo, Canada Curo Claims Services Inc. Full time

    **Company Description** Who We Are** With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the...

  • Claims Adjuster – Automobile

    3 months ago

    Waterloo, Canada Curo Claims Services Inc. Full time

    Job DescriptionWhat You’ll Do:The Claims Adjuster - Automobile is responsible for serving the members through the investigation and settlement of minor to moderate automobile claims. This includes establishing prompt relationships with insured members, detailed investigation of coverage, liability and quantum ensuring fiduciary, regulatory and contractual...

  • Claims Adjuster

    3 months ago

    Waterloo, Canada Curo Claims Services Inc. Full time

    **Company Description** Who We Are** With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the...

  • Auto Claims Adjuster

    3 weeks ago

    Waterloo, Ontario, Canada Crawford & Company Full time

    Job SummaryWe are currently recruiting for a Auto Claims Adjuster to join our team as a contract position. The role would be a contract position typically 3-12 months in length with the possibility of the contract being extended or being offered a permanent position with the client in the end.ResponsibilitiesInvestigate, evaluate, negotiate and settle Auto...

  • Senior Bodily Injury Claims Investigator

    2 weeks ago

    Waterloo, Ontario, Canada Curo Claims Services Inc. Full time

    Job Description:The position of Senior Bodily Injury Claims Examiner is a critical role within Curo Claims Services Inc. that requires a high level of expertise and experience in handling complex property and casualty claims. The successful candidate will be responsible for investigating, quantifying, analyzing, adjusting, and settling claims in excess of...

  • Casualty Claims Adjuster

    6 months ago

    Waterloo, Canada Ontario Mutual Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to...

  • Claims Adjuster

    5 months ago

    Waterloo, Canada Ontario Teachers Insurance Plan (OTIP) Full time

    Company Description OTIP (Ontario Teachers Insurance Plan) is a member-focused, service-driven organization. We are committed to putting our people first by fostering a positive and inclusive work environment, providing a competitive total compensation package and investing in career development. Our **Curo Claims Services** team, part of the OTIP Group of...

  • Commercial Lines Claims Adjuster

    2 weeks ago

    Waterloo, Ontario, Canada Crawford & Company Full time

    Crawford & Company is seeking a highly skilled Commercial Lines Claims Adjuster to join our Workforce Advantage team in Ontario, Canada.Job SummaryThis contract position typically lasts between 3-12 months and offers the opportunity to work with various insurance company offices/sites remotely. As part of our roster, you will be contacted and placed on...

  • Senior Bodily Injury Claims Adjuster

    2 weeks ago

    Waterloo, Ontario, Canada OTIP RAEO Full time

    Key ResponsibilitiesThe Senior Bodily Injury Claims Adjuster is responsible for managing complex property and casualty claims, focusing on quality and customer service. This role involves investigating, quantifying, analyzing, adjusting, and settling claims in excess of $250,000.About the RoleThis senior-level position requires a deep understanding of the...

  • Property & Casualty Claims Examiner

    6 months ago

    Waterloo, Canada Curo Claims Services Inc. Full time

    **Company Description** Who We Are** With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us. At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the...

  • Claims Adjuster

    2 weeks ago

    Waterloo, Ontario, Canada Crawford & Company Full time

    We are recruiting for a Claims Adjuster to join our Workforce Advantage team in Ontario, Canada.The successful candidate will investigate, evaluate, negotiate and settle Accident Benefits claims by telephone and correspondence. The candidate should be able to work effectively with insureds, adjusters, clients, and more. Excellent customer service skills and...

  • Property Claims Adjuster

    2 weeks ago

    Waterloo, Ontario, Canada Crawford & Company Full time

    Contract Property Claims Adjuster Opportunity in OntarioCrawford & Company, a leading provider of claims management and outsourcing solutions, is seeking an experienced Property Claims Adjuster to join our team on a contract basis in Ontario.Estimated Salary: $60,000 - $80,000 per annumThe successful candidate will have the opportunity to work with our...

  • Claims Adjuster, Bodily Injury and Casualty Expert

    2 weeks ago

    Waterloo, Ontario, Canada Definity Full time

    Job OverviewThis role is a unique opportunity to leverage your skills in claims handling and bodily injury casualty litigation. As a Claims Adjuster, you will be accountable for investigating, negotiating, and settling senior third-party bodily injury and casualty claims.ResponsibilitiesManage a portfolio of Senior Bodily Injury, Casualty, and General...

  • Property Claims Adjuster

    2 weeks ago

    Waterloo, Canada Crawford & Company Full time

    Position Summary We are currently recruiting for Property Adjusters  to join our WorkForce Advantage team in Ontario . The successful candidate will investigate, evaluate, negotiate and settle Property claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients and more. The candidate...

  • Catastrophe Claims Specialist

    2 weeks ago

    Waterloo, Ontario, Canada Crawford & Company Full time

    About the RoleWe are seeking a highly skilled Catastrophe Claims Specialist to join our WorkForce Advantage team in Ontario. This contract position is an excellent opportunity for experienced adjusters to work on various claims, utilizing their technical skills and expertise to deliver exceptional results.Job DescriptionThe successful candidate will be...

  • Contract Claims Examiner

    2 weeks ago

    Waterloo, Ontario, Canada Crawford & Company Full time

    Job SummaryWe are seeking an experienced Contract Claims Examiner to join our Workforce Advantage team in Ontario, Canada.This contract position typically lasts 3-12 months and may be extended or lead to a permanent role with the client.About the RoleThe successful candidate will investigate, evaluate, negotiate, and settle Auto claims by phone and...

  • Claims Assistant

    5 months ago

    Waterloo, Canada Heartland Farm Mutual Inc. Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to...

  • Claims Student

    6 months ago

    Waterloo, Canada Heartland Farm Mutual Inc. Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to...

  • Claims Representative Ii

    6 months ago

    Waterloo, Canada Heartland Farm Mutual Inc. Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to...

  • Claims Representative I

    6 months ago

    Waterloo, Canada Heartland Farm Mutual Inc. Full time

    Located in Ontario and Nova Scotia, Heartland Mutual Insurance strives to be the Best Mutual. Our team of talented and dedicated professionals challenge the norm and strive to be extraordinary. It’s all about fulfilling our promise with a personal approach. With our team, you’ll bring this purpose to life every day by living our values, being open to...