![Emerson](https://media.trabajo.org/img/noimg.jpg)
Customer Service Associate
3 days ago
The Customer Service Associate is an integral part of the Lifecycle Services service model; working nearly every aspect of a customer request. As a Customer Service Associate you are directly responsible for executing customer parts orders, assisting with workforce planning and service delivery schedules and supporting quality assurance processes. With general direction, you will act as the primary liaison between customers, Premier Service Providers, Regional Machining Center site management and Final Control product engineers as needed.
**IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE**:
- Responsible for parts order execution and entry including price review, delivery, release and work scope/planning activities.
- Works closely with operations team on scheduling of work and ensuring material sourcing plans support customer promise dates.
- Transacts basic buying and planning responsibilities using AXIOM and Oracle systems.
- Enters purchase orders handles transactional discussions to/with suppliers.
- Understands MSDS guidelines and practices and applies them to customer orders and requests as executed.
- May assist with repair quoting and order entry as needed and under the direction of the internal fulfillment specialist or RMC site leadership.
- Ensures all processes from quote, purchase and final documentation are accurately captured for future reference. Requires a full understanding of the Quality Management System and processes.
- Ability to facilitate technical question and answers between customers, valve technicians, Emerson engineering resources and other collaborators.
- Completes import and export compliance administrative paperwork.
- Ability to follow procedures and guidelines on distribution of intellectual property.
- May perform basic inventory transactions, including physical inventory processing, as instructed.
**WHO YOU ARE**:You focus on priorities and set stretch goals. You balance planning with actions. You keep in touch with customers and build customer relationships. You solicit both input and discussion and create a plan and outline for various audiences
**FOR THIS ROLE, YOU WILL NEED**:
- High School diploma and 2+ year of previous industry-related experience **OR**:
- Associate’s or Bachelor’s Degree in Supply Chain Management, Inventory Control or a related field **with **a combination of previous service work experience.
- **Ability to work in Canada without sponsorship now or in the future**
**PREFERRED QUALIFICATIONS THAT SET YOU APART**:
- Demonstrated ability to quickly learn proprietary systems.
- Understanding or work experience with Fisher and Final Control product preferred.
- Strong communication skills both oral and written.
- Ability to meet deadlines.
- Ability to prioritize competing demands.
- Strong attention to detail and problem-solving skills.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for the position.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Requirements are representative of the minimum levels of knowledge/skills/abilities and education/experience to perform this job successfully.
**OUR OFFER TO YOU**:
**Flexible Work Schedule - Remote Work Option**:
This role has the flexibility of a remote work option up to three days a week. Our teams work together to ensure our chosen work schedules enable our creativity and efficiency as we serve the needs of our customers.
We recognize the importance of employee wellbeing and know that to do your best you must have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage. Employee Assistance Program, Defined Contribution Pension Plan (DCPP), tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspire innovation and brings the best solutions to our customers.
The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.
Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face a
-
Customer Service Associate
4 weeks ago
Hamilton, Canada Value Village Full time**Job Title: Customer Service Associate** **Who we are**: - Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. _ **Summary & Positions**: At Savers / Value Village our Customer Service Associates create an awesome experience for our...
-
Customer Service Associate
5 days ago
Hamilton, Canada Emerson Full timeThe Customer Service Associate is an integral part of the Lifecycle Services service model; working nearly every aspect of a customer request. As a Customer Service Associate, you are directly responsible for executing customer parts orders, assisting with workforce planning and service delivery schedules and supporting quality assurance processes. With...
-
Customer Service Associate
1 week ago
Hamilton, Ontario, Canada Emerson Full timeThe Customer Service Associate is an integral part of the Lifecycle Services service model; working nearly every aspect of a customer request. As a Customer Service Associate, you are directly responsible for executing customer parts orders, assisting with workforce planning and service delivery schedules and supporting quality assurance processes. With...
-
Customer Service Associate
1 month ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
1 month ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
1 month ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
4 weeks ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
4 weeks ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
4 weeks ago
Hamilton, Canada Savers Full timeDescription Position at Value Village Job Title: Customer Service Associate Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply...
-
Customer Service Associate
1 week ago
Hamilton, Ontario, Canada Thrive Group Full timeSTARTING BONUS For joining the Thrive Group team you can earn an additional $500St. Peter's Residence at Chedoke is a not for profit 221 bed long-term care residence that features high quality living in a home like environment. "Privacy, dignity and caring" is the philosophy we live by. If you are an individual who values Teamwork, Honesty, Respect,...
-
Customer Service Associate
3 weeks ago
Hamilton, Canada RONA+ Full time**Please note that we have an open house job fair on National Hiring Day at all RONA and RONA+ locations Saturday March 23rd from 9am to 4pm. Meet us at the event for your interview!** By joining the RONA family, you’ll enjoy many benefits, such as: - An inclusive and safe working environment - Promotion of work-life balance - Exclusive employee...
-
Cashier / Customer Service Associate
2 months ago
Hamilton, Canada Athabasca Outdoor Products Ltd. Full time**Job Overview**: Join our dynamic motorsports store team, where we're passionate about providing top-notch service and products to our customers. We specialize in all things motorsports, catering to enthusiasts and professionals alike. As a Cashier / Customer Service Associate, you will be responsible for providing exceptional customer service and...
-
Cashier / Customer Service Associate
1 week ago
Hamilton, Ontario, Canada Athabasca Outdoor Products Ltd. Full timeJob Overview:Join our dynamic motorsports store team, where we're passionate about providing top-notch service and products to our customers. We specialize in all things motorsports, catering to enthusiasts and professionals alike. As a Cashier / Customer Service Associate, you will be responsible for providing exceptional customer service and completing...
-
Customer Service Associate, Pro Services
2 weeks ago
Hamilton, Canada RONA+ Full timeCustomer Service Associate, Pro Services (Full Time) Language English Français (CA) Apply Now This position is for a Pro Services Customer Service Associate (a role that supports the Pro Service Sales Specialist team). By joining the RONA family, you’ll enjoy many benefits, such as: An inclusive and safe working environment Promotion...
-
Csr - Customer Service Representative
3 weeks ago
Hamilton, Canada Beswick Tree Service Full timeHere at Beswick Tree Service, we like to say that we are more than just a tree care company - we are a customer service business that provides our customers with **comfort**, **peace of mind** and a **stress-free experience**. We are not some fly by night tree care company - Beswick has been in business for over 70 years. We owe a lot of our success to our...
-
Csr - Customer Service Representative
4 weeks ago
Hamilton, Canada Beswick Tree Service Full timeHere at Beswick Tree Service, we like to say that we are more than just a tree care company - we are a customer service business that provides our customers with **comfort**, **peace of mind** and a **stress-free experience**. We are not some fly by night tree care company - Beswick has been in business for over 70 years. We owe a lot of our success to our...
-
Customer Service
3 weeks ago
Hamilton, Canada The UPS Store Full timeThe UPS Store located inside Walmart located at 510 Centennial Parkway N, Hamilton is looking to hire a **full-time** Customer Service/Front Desk Associate. **Ready to Sponsor applicant.** The individual must be responsible to handle front desk duties which include photocopying, faxing, shipping, printing. Requirements for this position are: Must have...
-
Customer Service
3 weeks ago
Hamilton, Canada Driven Brands Full timeCompany:Driven Brands We invite you to join us at Driven Brands! Headquartered in Charlotte, NC, Driven Brands (NASDAQ: DRVN) is the largest automotive services company in North America, providing a range of consumer and commercial automotive needs, including paint, collision, glass, vehicle repair, oil change, maintenance and car wash. With over 4,500...
-
Customer Care Associate
2 weeks ago
Hamilton, Canada Precise Parklink Full time**Company Description**: As Canada’s parking and mobility industry leader, Precise ParkLink is a nation-wide managed services and technology firm with more than 800 employees across Canada, a head office in Toronto, and 18 supporting offices across the country. Precise ParkLink manages thousands of parking lots on behalf of hundreds of property owners....
-
Customer Care Associate
2 weeks ago
Hamilton, Canada Precise ParkLink Inc. Full time**Company Description**: As Canada's parking industry leader for 30 years, our expertise in providing full-service parking solutions has evolved into urban mobility intelligence. We now innovate and support solutions required for all modes of transportation including public transit, parking, and electric car charging stations. **Job Summary**: The Customer...