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2 months ago

St Catharines, Canada Martindale Place Full time

**Martindale Place** is a unique Senior’s Community where Christian values are lived and excellent housing is provided. It’s a safe and friendly environment, which allows seniors to sustain their independent life-style without the worries and costs of maintaining a home. Our campus is growing and we are looking for people to join our team who are passionate about providing exceptional service to seniors.

**Overview**:
Servers are accountable to the Head Server and Head Chef and assists with all aspects of the dining experience for the residents of Martindale Place, striving to regularly exceed the expectations of the residents and supporting the Culinary department with the daily operations of the Dining Room.

**Major Responsibilities**:

- Promote and execute hospitality services that regularly exceeds expectations;
- Promote a high level of customer service in all aspects of the residents dining experience;
- Provide creative ways to make mealtimes unique and memorable;
- Strive to surprise and delight our residents
- Consult with chef/sous chef regularly for continued food and service improvements;
- Accommodate residents who may have health related restrictions;
- Maintain a high level of cleanliness and quality.
- Ensure tables are ready for residents and guests to arrive
- Be aware of special requests, inclusive of dietary restrictions, allergies and food intolerances.
- Anticipate residents service needs by actively listening and responding positively to residents’ questions, concerns and requests in an effort to resolve issues, delight and build trust.

***Qualifications**:

- Genuine enjoyment and heart for serving seniors;
- 2 or more years dining experience in the hospitality industry;
- Strong attention to detail and quality;
- Food Handlers permits;
- As an experienced professional, you will demonstrate the ability to show initiative, innovation, the ability to work independently and possess excellent communication skills;
- You are a team player with developing leadership, team building skills and well-developed customer service skills.
- Current (within 6 months) original and acceptable Criminal Record Check, including Vulnerable Sector Screen

Martindale Place accommodates the needs of job applicants throughout the recruitment and selection process in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.
- Thank you for your interest. Only those selected for an interview will be contacted_