Application & Infrastructure Analyst I

2 weeks ago

Edmonton, Canada City of Edmonton Full time

**Job Number**:51163**

The Technology Service Branch requires a self-motivated individual to ensure the efficient operation, maintenance, and administration of the Edmonton Police Service’s physical and virtual infrastructure. Roles and responsibilities include:

- Management and administration of S3 Object storage for backups and enterprise digital content.
- Azure AD, Microsoft 365, and Azure administration and troubleshooting.
- Monitor and maintain Veeam backup technologies.
- Management and administration of multi-factor and identity and access management services.
- Carrying out daily maintenance and administration of Azure AD, Active Directory, Microsoft Exchange server, vSphere 7.x, vSphere 8.x, Storage Area Networks, and PKI services.
- Working with VMware ESXi server and vCenter as well as performing physical and virtual server builds and images.
- Receiving, prioritizing, documenting, and actively resolving complex and varied infrastructure support requests through the use of diagnostic and help request tracking tools and by providing personal hands-on desktop level help.
- Monitoring logs and network traffic for unusual or suspicious activity and implementing resolutions.
- Managing virus, intrusion, and infrastructure related policy violations.
- Performing other related duties as required.

**Qualifications**:

- Degree in a related discipline and one (1) year of relevant experience OR post secondary diploma in a related discipline and two (2) years relevant experience OR one (1) year related certificate and four (4) years relevant experience.
- Experience with supported Windows server operating systems, Active Directory, Azure AD, Microsoft 365, S3 and Object storage, Exchange 2016 and Blackberry Enterprise Server, VMware ESXi server 7.x, VMware ESXi server 8.x, HPE storage area networks, and HPE server hardware.
- Experience with scripting languages like PowerShell.
- Experience with MFA, SSO and identity management standards like SAML and OAuth.
- Able to rapidly acquire in-depth knowledge of unfamiliar systems through research and self-learning.
- Exceptional written and oral communication skills.
- Strong interpersonal, customer service, teamwork, problem-solving and troubleshooting abilities.
- Highly self-motivated with the proven ability to work independently to effectively prioritize and execute tasks in a mission critical high-pressure environment.
- Able to perform the physical requirements of the job, including lifting up to 35 kilograms.
- Valid Class 5 driver’s license required.

**Hours of Work**:
**Salary Range**:
21M, Salary Grade: 044, $46.14 - $58.15 (Hourly), $3,115.10 - $3,925.50 (Biweekly), $81,303.00 - $102,454.57 (Annually).
The rates quoted are in accordance with a collective agreement between the Union and the City of Edmonton.

**General**:

- The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
- Applicants may be tested.
- Please note the option to work remotely is not available at this time.
- As part of your pre-hire screening you will be required to complete an Enhanced Security Clearance. Should you accept employment with the Edmonton Police Service you acknowledge and agree to participate in future Enhanced Security Re-Clearances at scheduled intervals or in any other circumstances, exigent or otherwise, as required by Human Resources Division.

HR Technician: CS

**Classification Title**: Application & Infrastructure Analyst I

**Posting Date**: Dec 3, 2024

**Closing Date**: Dec 10, 2024 11:59:00 (MST)

**Number of Openings (up to)**: 1 - Permanent Full-time

**Union**: CSU 52

**Department**: Edmonton Police Service

**Work Location(s)**: Police Headquarters, 9620 - 103A Ave Edmonton T5H 0H7

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