International HR Business Partner

2 weeks ago

Toronto, Canada Oyster HR Full time

**✨ One platform, a whole world of opportunity**:
Right now, the best jobs are limited to people in a handful of the world's wealthiest cities, yet brilliant people are _everywhere_. Driven to overturn the status quo and distribute opportunities equally around the world, Oyster launched its global employment platform to help companies hire, pay, and care for talent anywhere.

When it comes to global employment, we walk the walk. We're proof that companies don't need an office to create a highly-engaged culture. Since the company's inception in January 2020, Oyster has:

- Created a fully-distributed, vibrant team of 500+ employees across 60+ countries
- Established a diverse leadership team and an employee base that's 60% female
- Achieved one of the highest employee engagement scores in its class

**Raised $150 million in Series C funding at a valuation of over $1 billion**

Our momentum speaks to the power of global employment—and we're just getting started If you want to change the world with Oyster _and_ be empowered to work remotely while doing so, we'd love for you to apply

**‍ The Role**:
**Location**:While this position is posted in a specific location, all of Oyster's positions are fully remote and you can work from home. Forever. The person in this role needs to be located within UTC -04:00 to - 08:00.

You will be joining our fast growing People Services team as an International HRBP, supporting our team members and customers across your allocated countries across the Americas. Your pragmatic approach to HR topics combined with your extensive country HR experience will help guide our internal Oyster teams to best support our team members and customers. With your customer focused outlook and your ability to solve even the most complex HR matter, you will make our customers wish that they had our HR for all their matters, even beyond distributed workers

**What you'll do**:
**Country HR information and knowledge**
- Draft country specific information on a wide range of HR topics in our team format.
- Answer questions (in the form of tickets) on HR topics which are unable to be resolved by our first line teams.
- Provide internal Oyster teams with training (or other methods of increasing their knowledge) on HR topics as needs arise.
- Look for opportunities to proactively improve country specific HR information.
- Attend customer calls from time to time when there are questions on country specific HR information.
- Work with other teams (e.g. Customer Support, Sales, Product, Legal) to problem solve country specific issues with your HR knowledge.

**Complex employee relations (ER) matters**
- Deal with the full breadth of complex ER matters which arise from time to time (performance, behaviors, potential terminations, investigations etc.) in allocated countries.
- Where applicable manage relationships with work councils.

**Projects**
- Contribute to People Services and cross team projects as we work towards our Mission to enable companies to hire anyone, anywhere

**What we're looking for**:

- 6+ years generalist Canadian HR experience.
- You have provided HR support across multiple countries.
- You have dealt with the most tricky HR situations before including PIPs, investigations and terminations in Canada and/or USA.
- You have an understanding of local cultural norms in North America in relation to HR and employment.
- You are a clear communicator who can simply explain complex topics both verbally and in written form.
- You are confident in your HR knowledge and will provide options and recommendations on courses of action when we are facing problems we need to solve.
- You are experienced and confident presenting to a wide range of stakeholders.
- You are excited to build and challenge the status quo.
- You are Customer, Team Member and Employee focused in everything you do
- [BONUS] You have additional language skills in French.
- [BONUS] You have worked in a fast growing start up company before.

**You'll also need...**:

- A reliable home internet connection (or be able to get one)
- Fluent English language skills

**How we work together at Oyster**:
Our values guide the work we do, the decisions we make, and the culture that makes us special. We elevate talent. We build trust. We thrive together.

Our mission is to create a more equal world—one global hire at a time. Everything we do ladders up to our mission—and that doesn't just mean building software. We develop programs, participate in workshops, and create dedicated teams to ensure we successfully support companies and knowledge workers in this new world of work.

We embrace asynchronous communication and collaborative work—and we share how we work in the Oyster Public HQ —to help other global teams learn from our experiences.

**How YOU work**:
Different countries have different statutory benefits, different cultures have different norms, and different people have different needs In order to best support and e

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