Starbucks Department Manager

5 months ago

Halifax, Canada Atlantic Superstore Full time

All referred applicants must first be submitted through Workday by a current Loblaw Colleague._

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued - as we shape the future of Canadian retail, together. Our unique position as one of the country’s largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®.

At Atlantic Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

**Department Manager - Starbucks**

**Department Manager Starbucks (permanent full time) - This Management position is located at the South Halifax - Barrington Street Superstore #369**

In this role, you will be responsible for the day to day operations of the Starbucks location located inside the Barrington Street Superstore #369.

As part of our Management Team, you will be a mentor and leader, developing your team through succession planning initiatives, supporting Starbucks initiatives, aligned with Loblaws Care, Ownership, Respect, and Excellence (CORE) Values.

Part of your responsibility as a Starbucks Department Manager may include weekly rotational responsibilities/ participation as part of our Manager on Duty rotation.

**No Previous Starbucks, Retail, Food Service or Management Experience?**

**What You’ll Do**:

- To direct and supervise all Starbucks barista’s staff to secure efficient in stock position and provide outstanding customer service
- Ensure productivity within all areas of Starbucks is efficient, exceeding our customers expectations with every Starbucks order the team creates
- To respond immediately to any customer inquiries, requests and complaints, ensuring courteous professional customer relations at all times
- To maximize sales and gross profit, ensuring sales’ goals and budgets are met
- To hire all part-time staff and train new employees to become outstanding Starbucks Baristas.
- To support and schedule all colleagues ensuring compliance with our scheduling practices and the control of wage costs
- To interpret and administer Starbucks Standards including Loblaw Company policy and ensure compliance with the Employee Guidelines.
- Responsible for maintaining the condition of all Starbucks counters, production areas and merchandising stations.
- To ensure the safety and sanitation and overall conditions of the Starbucks sales floor, customer seating area, and back shop area.

**What You’ll Need**:

- Flexibility to work a variety of hours which include days, evenings, and weekends
- Ability to work in a fast-paced customer service first environment
- Accept responsibility for department metrics, leadership and colleague engagement.
- Three to five years’ experience in Starbucks, the food service/ retail service industry considered beneficial
- Prior management experience considered beneficial
- Grade 12 Diploma (GED or equivalent)

We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales and customer satisfaction.

If you want to join a fast-paced winning team and believe you can have an immediate impact, then we want to hear from you

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars - Environment, Sourcing and Community - and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values - Care, Ownership, Respect and Excellence - guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits - these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

**Please Note**:

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