Dispatcher, 911

6 days ago

Calgary, Canada Calgary Exhibition and Stampede Full time

**Work setting**:

- Urban area

**Tasks**:

- Maintain work records and logs
- Perform general office duties
- Provide customer service
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Operate radio equipment
- Receive requests for emergency assistance or service

**Computer and technology knowledge**:

- Dispatch management service software
- Monitoring and tracking software
- Word processing software
- Database software
- Electronic mail
- Spreadsheet
- Internet
- MS Windows

**Service experience**:

- 911 Emergency Services
- Alarm system
- Security

**Security and safety**:

- Criminal record check

**Transportation/travel information**:

- Valid driver's licence

**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Repetitive tasks
- Work under pressure

**Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player

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