Full Time Key Holder

5 months ago

Richmond, Canada Club Monaco Full time

Overview
The Keyholder contributes to the financial growth of the company by ensuring customer service and visual standards exceed expectations, operational integrity in how we operate, and development and promotability of our talent. He or she will be responsible to support the goals of the company and individual store. The Keyholder can also have a Division of Responsibility within the store, including product experience, operations, clienteling, or employee experience related.

**Responsibilities**:
Leadership Attributes
- Deliver continuous performance feedback and training to motivate & develop store team to meet current and future position requirements
- Foster a positive team environment by empowering members to participate and cooperate on store initiatives
- Provide department insight related to the customer experience and communicates information to district team and corporate office
- Innovative and entrepreneurial mindset to utilize all tools/support available within framework of business and develop creative approaches to drive topline results

Customer Experience
- Ensure all customer service standards are consistently executed and utilize company tools to better service the customer
- Motivate and coach store team to achieve personal and store sales goals
- Lead productive customer experience manager segments by facilitating an energized pace, positive service environment, and team development
- Monitor sales floor and zone coverage to drive sales and maintain customer focus
- Build repeat business by ensuring all client program tools and strategies around data capture, outreach, and follow up are consistently executed
- Ensure store teams receive customer service & product knowledge training to strengthen selling skills
- Demonstrate best in class customer service & lead by example on the sales floor
- Model and ensure dress code compliance
- Achieve personal SPH goals

People & Development
- Ensure management and service associates clearly understand and meet job expectations
- Schedule and facilitates training sessions where needed to develop individual and overall team skills and abilities
- Coach and mentor staff to achieve optimal results including succession planning for current and future positions.
- Execute on-boarding and training of new hires as needed

Visual Presentation/Store Maintenance
- Ensure store meets visual merchandising and maintenance standards
- To ensure brand Integrity is reflected to the customer through enhancements in presentation, product, and people
- Train and support store team in the planning and supervision of store flips and regular merchandising needs
- Ensure store works to merchandising/flip calendars
- Provide necessary feedback to the corporate office and field visual teams to drive the business through visual merchandising opportunities

Financial
- Achieve or exceed financial plans through effective planning and execution thereby contributing to the Company’s overall financial results
- Analytical and strategic management of sales and wage budgets to determine and launch actions to meet/ exceed goals
- Monitor sales and financial results, take appropriate action at store level, and communicates needs to store manager
- Ensure all store actions optimize sales, merchandise investment, wage investment and minimize stock shortage
- Ensure disciplined control of all store expenses

Inventory Management
- To contribute to company growth through inventory management and the achievement of appropriate gross margin return on investments
- Maximize inventory to achieve planned sales through actions focused on selling what we own today and communicating inventory needs
- Ensure operational integrity & asset protection compliance in day to day operations & practices

Skills and Requirements
- Retail experience including visual merchandising, clienteling, store operations, and employee experience
- Excellent interpersonal skills supporting a team environment
- Strong English communication skills - verbal and written / Multilingual is a plus
- Excellent time management/project skills
- Strong planning and organizational skills with a sense of priority for deadlines and attention to detail
- Ability to recognize and react to changing work demands
- Comfortable and confident in making effective autonomous (and group) decisions in a timely manner
- Goal oriented: ability to stay focused on creating winning results
- Dedicated to high levels of Customer Service and Sales Productivity
- Physical Demands:

- Hours/days of work can be varied due to the demands of the business
- Must be able to work shift standing and walking and able to lift approx 20 lbs.
- Must be able to pack, unpack and move stock when supporting in receiving / stocking store functions.

**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 32-40 per week

Pay: From $19.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Paid time off
- Store discount

Schedule:

- 8 hour

  • Key Holder

    4 weeks ago

    Richmond, British Columbia, Canada MAC Full time

    Unlock Your Potential as a Key Holder at MACAbout the RoleWe are seeking a dynamic and inspirational Key Holder to support our Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that our sales...

  • Key Holder

    4 weeks ago

    Richmond, British Columbia, Canada MAC Full time

    Unlock Your Potential as a Key Holder at MACAbout the RoleWe are seeking a dynamic and inspirational Key Holder to support our Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that our sales...

  • Key Holder

    1 month ago

    Richmond, British Columbia, Canada MAC Full time

    Unlock Your Potential as a Key Holder at MACAbout the RoleWe are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales...

  • Key Holder

    1 month ago

    Richmond, British Columbia, Canada MAC Full time

    Unlock Your Potential as a Key Holder at MACAbout the RoleWe are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales...

  • Key Holder

    4 weeks ago

    Richmond, British Columbia, Canada MAC Full time

    Unlock Your Potential as a Key Holder at MACAbout the RoleWe are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales...

  • Key Holder

    4 weeks ago

    Richmond, British Columbia, Canada MAC Full time

    Unlock Your Potential as a Key Holder at MACAbout the RoleWe are seeking a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. As a Key Holder, you will use your outstanding coaching and mentoring skills to lead by example, modeling the behaviors that the sales...

  • Key Holder

    2 weeks ago

    Richmond, Canada Jo Malone London Full time

    Key Holder - Jo Malone - Full Time - Richmond, BC Position Summary We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team...

  • Full Time-part Time Sales Associate/key Holder

    5 months ago

    Richmond, Canada Aldila Boutique Full time

    Job description Job description - Key Holder/Sales Associate _ **The Brand** Founded in 1986 Aldila is a boutique retailer and brand that is focused on providing exceptional experiences and unique, high quality clothing for our customers. Our people love to create connections with every person that walks through the door and provide personalized...

  • Key Holder

    5 months ago

    Richmond, Canada Fossil Group Full time

    **Who We Are** At Fossil Group, we dare to dream, disrupt, and deliver in a better way. Our goal is simple: bring innovation, style, and connectivity to an industry ripe for change. Fossil Group is on a mission to revamp the way fashion accessories are done. We are committed to creating great watches, jewelry, handbags, small leather goods, and wearables by...

  • Key Holder

    5 months ago

    Richmond, Canada Lindt & Sprüngli (Canada) Full time

    Are you looking for a part-time job? Do you have a passion for chocolate? We have the perfect job for you! Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. We are currently recruiting 1** Key Holder** to join our retail team** at McArthur Glen Airport location**.** **Open...

  • Key Holder

    2 weeks ago

    Richmond, Canada The Estée Lauder Companies Full time

    **Position Summary** We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...

  • Key Holder for Administrative Operations

    1 day ago

    Richmond, British Columbia, Canada HANAMI Full time

    Job SummaryHanami is seeking a highly organized and detail-oriented Key Holder for Administrative Operations to support the daily activities of our HR department.

  • Sales Lead/Key Holder

    3 weeks ago

    Richmond, British Columbia, Canada Cole Haan LLC Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Lead/Key Holder to join our team at Cole Haan LLC. As a Sales Lead/Key Holder, you will be responsible for supporting the Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives, with a focus on Operations, Brand, and...

  • Key Holder/sales Associate

    5 months ago

    Richmond, Canada Lids Sports Group Full time

    The Lids in Richmond Centre is looking for a Key Holder to join their team. Do you have a love for sports? Do you enjoy changing trends of fashion & sports apparel? Are you looking for a career with challenging project and meaningful work? LIDS Sports Group is a great combination to launch your career and immerse yourself in the world you already love. Many...

  • Key Holder

    5 months ago

    Richmond, Canada D. & A.'s Pet Food 'N More Ltd. Full time

    Pet Food' N More is locally owned & operated. Our stores are bright, attractive, and well merchandised. They create a space where you would want to spend time both as a customer or part of our team. Our team members are pet people who understand the needs and concerns of companion animals. Pet Food' N More has maintained three core values over the years: -...

  • Sales Lead/Key Holder

    2 months ago

    Richmond, British Columbia, Canada Cole Haan LLC Full time

    Cole Haan LLC is seeking a highly motivated and experienced Sales Lead/Key Holder to join our team. As a key member of our store operations team, you will play a critical role in supporting the Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives. Your focus will be on Operations, Brand, and...

  • Sales Lead/Key Holder

    2 months ago

    Richmond, British Columbia, Canada Cole Haan LLC Full time

    Cole Haan LLC is seeking a highly motivated and experienced Sales Lead/Key Holder to join our team. As a key member of our store operations team, you will play a critical role in supporting the Store Manager and Assistant Store Manager in the implementation of initiatives and achievement of goals and objectives. Your focus will be on Operations, Brand, and...

  • Key Holder

    2 months ago

    Richmond, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...

  • Key Holder

    3 weeks ago

    Richmond, Canada Bikini Village Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company with...

  • 3rd Key

    2 months ago

    Richmond, Canada The Estée Lauder Companies Full time

    **Position Summary** We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the sales team need to demonstrate in order to provide...