Event and Marketing Coordinator Moose Jaw Events

2 weeks ago

Moose Jaw, Canada Oak View Group Full time

Oak View Group:
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the
_way_ we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

- We treat each other fairly and with respect.
- We act with integrity.
- We have an entrepreneurial spirit.
- We give back to our global community.

Overview:
The
**Events and Marketing Coordinator** will act as a liaison between the venue, its staff, contractors, and clients to ensure all details required for the successful preparation, execution, and reporting for Meeting Room, Banquet and Conference space rentals and that they are managed in compliance within the terms of the contract, guidelines, and policies. Additionally, the Events and Marketing Coordinator will assist both the Events Manager and Director of Marketing and Business Development with digital display, media campaigns, as well as contract deliverables and execution. The Events and Marketing Coordinator is accountable for providing a safe and enjoyable environment for clients, guests, and staff.

This role will pay a wage of $23.08 to $27.03.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, sick days, and 11 holidays).

**Responsibilities**:

- Work with building clients and represent the facility to potential facility users; respond to inquiries regarding facility use and send out food and beverage materials; assist facility users in finalizing booking arrangements contracts as well as collection of deposits and prepare billing settlements
- Prepare event license agreements, addenda and related correspondence; review documents for completeness and accuracy; assist in following up with facility users regarding deposits, insurance and other related license agreement requirements
- Update facility user contact and account information, blocking event space and other event booking information in the computerized event booking and management system
- Create and maintain event files; distribute and reconcile all event folders and respective checklists for the department
- Generate revenue leveraging Meeting, Banquet and Conference space through prospecting the community and various associations, while connecting with past clients for future and return rentals
- Assist Events Manager as requested with Live Event planning and execution - including but not limited to create floor plans, room sets, wayfinding and/or digital signage, etc.
- Assist the Event Manager with briefings with staff providing necessary information on rentals.
- Assist Director of Marketing and Business Development as requested with online marketing content and advertising campaigns as well as updating internal/external graphic design.
- Assist the Director of Marketing and Business Development in the facilitation of contract advertising Events and deliverables
- Respond to all customer inquiries within 24 hours
- Use creativity to identify new marketing and promotion opportunities
- Establish and maintain effective working relationships with clients, co-workers, part-time staff, contractors, guests/public.
- Communicate to all staff the weekly building schedule of events
- Provide excellent customer service assistance to internal and external clients
- Address customer complaints and appropriately deal with critical feedback
- Complete all duties with a customer service focus through teamwork & dedication to OVG’s principles
- Work seamlessly with all in-house departments to ensure consistency, accuracy, and optimal financial opportunities are met throughout the set-up, the duration of, and the tear-down of all events
- Ensure optimal positive perception of venue within the community and within professional organizations to encourage business partnerships
- Other duties and responsibilities as assigned

Qualifications:

- Experience in a convention center, sports facility, performing arts facility or other multi-purpose public assembly facility
- Self-motivated with excellent interpersonal and communications skills
- Demonstrates the ability to function in a fast-paced high-pressure environment
- Ability to work independently and as part of a team
- Strong verbal and written communication skills in the English language required
- Detail oriented and organized working style with effective time management skills
- Ability and willingness to work a flexible schedule, i

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