Tenant Services Dispatcher

2 weeks ago

Toronto, Canada Angus Consulting Management Limited Full time

ACML’s Tenant Services team is growing Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you

**WHO ARE WE?**

With over 50 years of experience throughout North America, Angus Consulting Management Limited (“ACML”) is one of Canada’s most trusted facility operations management companies. We have extensive knowledge managing critical environments including data centers, healthcare facilities, commercial facilities, central utility plants and Public Private Partnership projects.

**WHO ARE WE LOOKING FOR?**

ACML is actively seeking a **Tenant Services Dispatcher **located in **Toronto, ON** whose main responsibilities will include, but are not limited to, the following:

- Enters information into Computerized Maintenance Management System (CMMS) including demand work requisitions; emergency work requisitions; completed work orders; preventive maintenance data; meter readings; parts usage data; etc.
- Dispatches work requests to internal staff/external service providers; relays appropriate information; tracks service requests; ensures work requests are closed in a timely manner and in accordance with performance-based service agreement; reports problems to supervisor.
- Completes record of work performed; utilizes checklists and prepares basic reports. Maintains follow-up system for inquires, complaints, problem resolution, etc.
- Giving consideration to work request specifications, determines appropriate staffing level for dispatch and liaises with inventory/stores personnel re: necessary supplies.
- Develops/maintains working relationship with building operations staff and external service providers to understand/facilitate delivery of tenant service to meet performance-based service agreement.
- Applies standard operating practices and established processes/procedures for corrective action.
- Identifies unusual incidents/problem areas and reports to manager.
- Performs administrative functions to facilitate efficient workflow.
- Responds to basic information needs of tenants, contractors and external service providers.
- Demonstrates a learning focus necessary to execute work (i.e., an awareness of current skill/knowledge and an acceptance of continuous learning).
- As directed and in collaboration with manager, creates and implements individual goals and personal development plans.
- Work requires some exposure to more intense situations when interacting with building operations staff, external suppliers, etc.
- Participates in weekly facility deficiency assessment tours
- Participates in and support other duties as assigned.

**WHAT WILL YOU BRING?**
- 1-3 years recent/related work experience in property, project, and/or facilities management.
- Successful completion of Grade 12 or equivalent.
- Experience working in Google Workspace and Maximo software is an asset
- Knowledge of facility operations/maintenance an asset; general knowledge of building systems and related codes/legislation an asset.
- General knowledge of health & safety legislation, codes, etc. an asset.
- Proficient computer skills (such as Microsoft Office suite) including strong data entry skills.
- Proven problem-solving skills.
- Strong customer service orientation/skills; hospitality industry experience an asset.
- Ability to work independently and collaboratively within a team.
- Good interpersonal skills.
- Effective written and verbal (including telephone) communication skills; listens actively and objectively.
- Strong organizational/follow-up skills with attention to detail and ability to multi-task and set priorities under tight timelines.

**WHY SHOULD YOU APPLY?**

We work hard to find the right people and provide opportunities for them to flourish.

**Accessibility**

ACML is committed to providing an accessible work environment. Upon request during the recruitment process, ACML will accommodate applicants with disabilities.

For more information on our Accessibility Program please refer to our Accessibility Policy

ntTGLq2RlC

  • Tenant Services Specialist

    4 weeks ago

    Toronto, Canada Angus Consulting Management Limited Full time

    ACML’s Client Services team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience...

  • Manager, Tenant Services

    1 week ago

    Toronto, Canada Brookfield Properties Full time

    Location Exchange Tower - 130 King Street West Business At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and...

  • Manager, Tenant Services

    4 weeks ago

    Toronto, Canada Brookfield Properties Full time

    Location Brookfield Place - 181 Bay Street Business At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play...

  • Tenant Services Coordinator

    7 days ago

    Toronto, Canada Triovest Realty Advisors Full time

    Join Triovest, one of the largest privately-owned Canadian commercial real estate companies, as a **Tenant Services Coordinator** at our 595 Bay Street, Toronto location. As a Tenant Services Coordinator for a mix office and retail complex located in downtown Toronto, you will be the primary contact to our clients and tenants within the property. You will...

  • Tenant Services Coordinator

    4 weeks ago

    Toronto, Canada MADISON HOMES HOLDINGS Full time

    **Title**:Tenant Services Coordinator **Department**:Commercial **Reports to**: Vice President of Leasing & Hospitality and Director of Property Services **Our History**: The Madison Group is a widely diversified real estate and land development company with extensive experience in building master - planned communities, low-rise and high-rise residential...

  • Dispatcher

    7 days ago

    Toronto, Canada FIZZ CONCEPT SERVICES INC Full time

    **About us** We are professional, agile, innovative, and our goal is to To be one of the best Transportation company providing excellent services to clients. Our work environment includes: - Growth opportunities - Work-from-home days Ready to dispatch personnel and equipment in a timely and efficient manner, as well as providing customer service and...

  • National Alarm Dispatcher

    2 days ago

    Toronto, Canada GardaWorld Full time

    **Alarm Dispatcher, National Operations Centre** **Reports to: Duty Manager, National Operations Centre** **Purpose of Position** This position exists to ensure service calls/ requests from the clients are processed and directed to the appropriate branch for service. The requests are to be processed in a timely manner to ensure a high quality of service is...

  • Coordinator, Tenant Relations

    4 weeks ago

    Toronto, Canada RioCan Full time

    **Who We Are** - RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. We are proud to be recognized as one of Canada's Greenest Employers and a...

  • Coordinator, Tenant Relations

    4 weeks ago

    Toronto, Canada RioCan Full time

    **Who We Are** RioCan is one of Canada's largest Real Estate Investment Trusts (REIT). We own, manage and develop retail-focused, increasingly mixed-use properties in Canada's major markets. We pioneered the REIT concept almost 30 years ago and have transformed Canadian real estate. We are proud to be recognized as one of Canada's Greenest Employers and a...

  • National Alarm Dispatcher

    1 day ago

    Toronto, Canada GardaWorld Full time

    Alarm Dispatcher, National Operations CentreReports to: Duty Manager, National Operations CentrePurpose of Position This position exists to ensure service calls/ requests from the clients are processed and directed to the appropriate branch for service. The requests are to be processed in a timely manner to ensure a high quality of service is provided and...

  • Tenant and Community Services Program Coordinator

    1 week ago

    Toronto, Canada Toronto Community Housing Full time

    Job #: **7581** - Division: **Operations** - Vacancy Type: **Full-time Temporary** - Affiliation: **Non-Union: Management & Exempt** - Contract Length: **Approximately 4 months** - Grade: **04** - # of Vacancies: **13** - Salary/Hourly: **51,379.46 - 77,064.01** - Work Details (Days/hours): **36.25 hours per week, occasional evening and weekend work** -...

  • dispatcher, trucks

    2 weeks ago

    Toronto, Canada TOPNOTCH DISPOSAL SERVICES INC Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksEnsure accuracy of completed time sheets, payroll and other summariesEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsAdvise vehicle operators of traffic and other problemsAssist with maintenance of...

  • Dispatcher

    3 days ago

    Toronto, Canada Altis Recruitment Full time

    Our client is seeking a dispatcher, as a Dispatch Coordinator, you will play a critical role in ensuring the smooth and efficient operations. You will be responsible for coordinating the scheduling and dispatching of our services while maintaining a high level of customer satisfaction. Roles and Responsibilities Swiftly respond to client inquiries and...

  • Dispatcher

    4 days ago

    Toronto, Canada Altis Recruitment Full time

    Our client is seeking a dispatcher, as a Dispatch Coordinator, you will play a critical role in ensuring the smooth and efficient operations. You will be responsible for coordinating the scheduling and dispatching of our services while maintaining a high level of customer satisfaction. Roles and Responsibilities Swiftly respond to client inquiries and...

  • dispatcher, trucks

    2 weeks ago

    Toronto, Canada TOPNOTCH DISPOSAL SERVICES INC Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksEnsure accuracy of completed time sheets, payroll and other summariesEnsure proper functioning of equipmentMaintain work records and logsMonitor personnel workloads and locationsAdvise vehicle operators of traffic and other problemsAssist with maintenance of communications...

  • Dispatcher

    3 days ago

    Toronto, Canada Altis Recruitment Full time

    Our client is seeking a dispatcher, as a Dispatch Coordinator, you will play a critical role in ensuring the smooth and efficient operations. You will be responsible for coordinating the scheduling and dispatching of our services while maintaining a high level of customer satisfaction.Roles and Responsibilities Swiftly respond to client inquiries and arrange...

  • Protection Services Dispatcher

    3 days ago

    Toronto, Canada Michael Garron Hospital Full time

    Overview Our diverse staff is our most valued resource. Compassion, Integrity, Courage and Accountability are the values that set Michael Garron Hospital apart. Education  - High School Diploma required. - Community College Law Enforcement and Security Diploma preferred.  - Current Standard First Aid and CPR certificates must be provided. -...

  • Dispatcher

    4 weeks ago

    Toronto, Ontario, Canada GoFor Full time

    Salary: General Summary:Reporting to the Team Lead, Dispatch, the Dispatcher will be responsible for effectively and efficiently dispatching inbound delivery requests to our drivers in order to meet or exceed the customer SLA. Dispatchers will proactively and effectively communicate to customers and drivers while an order is in progress to be completed....

  • Dispatcher

    4 weeks ago

    Toronto, Canada GoFor Full time

    Salary: General Summary:Reporting to the Team Lead, Dispatch, the Dispatcher will be responsible for effectively and efficiently dispatching inbound delivery requests to our drivers in order to meet or exceed the customer SLA. Dispatchers will proactively and effectively communicate to customers and drivers while an order is in progress to be completed....

  • Dispatcher

    3 weeks ago

    Toronto, Canada Ontario Redimix - A CRH Company Full time

    Job ID: 494081  Work Type: Full Time Permanent  Ontario Redimix, A CRH Company is currently hiring a Dispatcher to join  their growing team! Who we are Recognized as one of Greater Toronto's Top 100 Employers, Ontario Redimix has been a trusted supplier, providing the materials, expert advice and value-added services to build roads, highways,...