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Front Desk Administrator

5 months ago

Milton, Canada Birecruit Full time

An aesthetic clinic in Milton, Ontario is looking for a Front Desk administrator with exceptional customer service and strong administration skills to join their growing team. In the front desk role, you will be responsible for the reception area and will be the first point of contact with patients ensuring they are greeted warmly and are provided guidance during their time at the clinic.

Duties:

- Perform clerical work in doctor's office
- Organize and update medical records and patient files using electronic medical records software (Jane)
- Greeting patients and visitors
- Answering phones
- Scheduling appointments
- Collecting and processing payments
- Assist patients with their product inquiries, recommendations, and purchases
- Prepare examination rooms between patient
- Ordering supplies
- Completing and faxing referrals and requisitions as required
- Capturing video/picture content as needed throughout the work day.
- Daily cleaning of the clinic: dusting, stocking, setting up, vacuuming, mopping, etc.
- Requirements:

- Warm and welcoming demeanor
- Previous customer focused role and/or clinic experience
- preferably medspa or cosmetic dermatology office experience
- Proficiency in using electronic medical records (EMR) systems (Jane) (training provided)
- Strong administrative skills with attention to detail
- Excellent communication skills, both verbal and written
- Familiarity with medical spa & aesthetics terminology
- Ability to multitask and prioritize tasks effectively
- Knowledge of front desk operations and phone systems

**Job Type**:

- Part time, could let to full time (Tuesday 9:30am-5:30pm, Thursdays 9:30am-5:30pm,Saturdays 9:30am-3:30pm)