Business Development Manager

3 weeks ago

Mississauga, Canada BASF Canada Inc. Full time

**Create Your Own Chemistry: What We Offer You**:
**At BASF**, we create chemistry through the power of connected minds. By balancing economic success with environmental protection and social responsibility, we are building a more sustainable future through chemistry. As the world’s leading chemical company, we help our customers in nearly every industry meet the current and future needs of society through science and innovation.

We provide a fulfilling work environment with a strong emphasis on the physical and psychological safety of our employees and the communities we operate in. We are always working to form the best team with an emphasis on diversity, equity and inclusion and through lifelong learning and development.

At BASF, we constantly strive to become an even better workplace. As a result of our commitment to our employees, BASF has earned various awards, including being recognized by Mediacorp as a Top Employer in Canada and the GTA in 2023, and for many consecutive years prior. We are also thrilled that, for the first time ever in 2023, we have been further recognized by Mediacorp as one of Canada’s Top Employers for Diversity, as well as for Young People.

We invite you to join our best team on our journey to create solutions for a sustainable future

**Business Development Manager (89291)**

**Working Model: 100% Remote**

**Location: Southwestern, Ontario**

**Where the Chemistry Happens**:
As a Business Development Manager, you will act as consultant for our larger, strategic customers. You will primarily support customers in value added activities including but not limited to: development of SOP’s, consultation on business process improvement, analysis of body shop metrics for areas of improvement with suggestions and action plans to support, identify and deliver training needs to customers on value added tools (reporting etc.), train front office on job costing effectively to help increase profits, train shops operational opportunities (5S,estimatics, scheduling, blueprinting etc.). Your main goal is to help their customers business improve. This may be any aspect of business training, key performance indicator tracking, or process improvements.

**Formula for Success: You Will**:

- Identify and build relationship with top strategic customers in your area by aligning with account reps and distribution partners.
- Track business KPI’s and review with customers to help improve business metrics. Use Reporting Portal for consistent measuring.
- Establish service level agreements with all new BDM customers we will regularly support along with any existing accounts where an SLA is appropriate. Use SLA template within Salesforce.
- Work with customers on identifying ways to improve business processes. Getting more cars through their business by improving their efficiencies. Utilize APS/ARS modules, Refinity Business Training.
- Train shop and front office on job costing inside of SmarTrak/Refinity along with management system integration.
- Consistently communicate and work with regional team (Regional Business Manager, Sales Reps, Tech Reps) as needed to ensure customer’s needs are being met and everyone is on the same page.
- Utilize Growth Insights Tool/Opportunity Optimizer with customers looking at new OE certification programs, wanting market data for their business, or to target new business markets for them to move into.
- Aid Sales Reps in closing new deals with strategic customers by helping to sell BASF and our value-added solutions.
- Plan market visit activities proactively to control and limit T&E expenses.

**Ingredients for Success: What We Look for in You**:

- Bachelor's degree.
- Experience in business project management within the automotive collision or automotive refinish paint industry is required.
- Strong customer focus.
- Background in positioning business solutions for commercial success.
- Self-starter approach.
- Excellent interpersonal and problem-solving skills.

**Create Your Own Chemistry: What We Offer You**:
The total rewards that you receive as a BASF employee go way beyond a paycheck. From competitive health and insurance plans to robust retirement benefits that include company-matching contributions, to making sure you never stop learning, we believe investing in you is investing in our success. Working for a large, global organization, you’ll have a chance to grow professionally and personally, expand your network and build a rewarding and dynamic career. We also provide engaging learning and development opportunities to help you make the most of your talents and your role.

**Privacy Statement**:

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