Guest Service Agent/relief Night Auditor

2 weeks ago


Calgary, Canada Clique Hotels & Resorts Calgary Full time

We are seeking a skilled and experienced Hotel Guest Service Agent to join our team at a top-rated hotel in Calgary, NE. The Guest Service Agent will report directly to the Guest Services Manager and will be responsible for providing exceptional customer service to our guests.

**Responsibilities**:
Verbal and written communication ability in the English language required

Greet guests and check them in and out of the hotel in a timely and efficient manner

Respond to guest inquiries, requests, and complaints in a professional and courteous manner

Provide information about hotel amenities, services, and local attractions to guests

Process reservations and cancellations, and manage room inventory

Manage cash and credit transactions accurately and securely

Work closely with housekeeping, maintenance, and other departments to ensure guest satisfaction

Maintain accurate and up-to-date records of guest interactions and transactions

Resolve any issues that arise during the guest's stay, including but not limited to billing disputes, room changes, and maintenance requests

Follow hotel procedures for emergency situations and maintain a safe and secure environment for guests and employees.

We are looking for a motivated and reliable individual who is passionate about providing exceptional customer service and creating a memorable guest experience. If you meet the above requirements and are interested in joining our team, please submit your resume and cover letter for consideration.

**Salary**: $17.00-$18.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Night shift
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus

Ability to commute/relocate:

- Calgary, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: One location



  • Calgary, Canada Days Inn Calgary NW Full time

    A hotel night audit is a crucial position responsible for overseeing the financial and administrative activities of a hotel during the overnight hours. The primary role of a night auditor is to reconcile and balance the hotel's daily transactions and prepare accurate financial reports for management. Here is a general job description for a hotel night audit...

  • Night Auditor

    4 weeks ago


    Calgary, Canada Hilton Full time

    A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. **What will I be doing?** As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor...

  • Hotel Night Auditor

    4 weeks ago


    Calgary, Canada Super 8 Calgary Airport Full time

    Super 8 is looking for Hotel Night Auditor. Duties include: - Auditing, balancing, and verifying daily revenue documentation - Managing the hotel’s inventory of reservations, room assignments, and vacancies - Greeting guests, checking them into rooms, assisting with check-outs, and providing guests with important information - Answering phones,...

  • Night Auditor

    4 weeks ago


    Calgary, Canada Executive residency by Best western Full time

    Experienced Night auditor hiring asap. Good communication skills. experience in bookkeeping an asset **Job Types**: Full-time, Part-time, Permanent, Seasonal Part-time hours: 40 per week **Salary**: From $17.00 per hour Schedule: - 8 hour shift - Evening shift - Monday to Friday - Morning shift - Weekend availability **Experience**: - NIGHT AUDITOR:...

  • Guest Service Agent

    4 days ago


    Calgary, Canada Lakeview Okotoks Inn & Suites Full time

    Job Description: **Definition**: Under the supervision of the Front Office Manager or in their absence, the Front Desk Agent is responsible to register all arrivals and departures, process transactions, take reservations, take care of guests needs and process various administrative tasks. **Duties**: - Greeting guests, registering arrivals and departures...

  • Guest Service Agent

    4 weeks ago


    Calgary, Canada Pomeroy Lodging LP Full time

    **_Guest Service Agent_** Starting Rate of Pay: $18/hour **THIS JOB IS LOCATED IN KANANASKIS, AB. SUBSIDIZED STAFF HOUSING IS AVAILABLE.** **Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks,...


  • Calgary, Canada Executive Residency by Best Western Full time

    Job description **Guest Service Representative** Responsible for guest registration, front desk, and store procedures while delivering great guest service. **SPECIFIC DUTIES** - Provide superior guest service over the telephone and in person, by being enthusiastic, attentive, friendly and helpful. - Greet all guests with a positive attitude and a...


  • Calgary, Canada Vivo for Healthier Generations Society Full time

    **Organization Overview**: Vivo means ‘live’ and embraces and celebrates diversity, community and the common thread that unites us all - life. Vivo is a charity on a mission to inspire a wholistic mindset for healthy living. Our Centre for Community Wellbeing and our Innovation Collaboratory are platforms where individuals and communities ignite change...

  • guest service agent

    2 weeks ago


    Calgary, Canada 1393189 ALBERTA LTD Full time

    Education: Secondary (high) school graduation certificateExperience: Will trainTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete...

  • guest service agent

    3 weeks ago


    Calgary, Canada 1393189 ALBERTA LTD Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete...

  • hotel night auditor

    3 weeks ago


    Calgary, Canada Holiday Inn & Suites Calgary South - Conference Ctr Full time

    Education: Secondary (high) school graduation certificateExperience: Experience an assetWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the...

  • hotel night auditor

    3 weeks ago


    Calgary, Canada Holiday Inn & Suites Calgary South - Conference Ctr Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingHotel, motel, resortTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess...

  • QSCP Auditor

    3 weeks ago


    Calgary, Canada Alberta Boilers Safety Association Full time

    QSCP Auditor (Safety Codes Officer) - Calgary Full-time Regular Calgary, Calgary, AB, CA 7 days ago Requisition ID: 1066 Quality System Certification Program Auditor (Safety Codes Officer) – Calgary Region ABSA is seeking potential candidates to join a technical team of Auditors at our Calgary location. ABSA seeks individuals who are...

  • QSCP Auditor

    3 weeks ago


    Calgary, Canada Alberta Boilers Safety Association Full time

    QSCP Auditor (Safety Codes Officer) - Calgary Full-time Regular Calgary, Calgary, AB, CA 7 days ago Requisition ID: 1066 Quality System Certification Program Auditor (Safety Codes Officer) – Calgary Region ABSA is seeking potential candidates to join a technical team of Auditors at our Calgary location. ABSA seeks individuals who are...

  • QSCP Auditor

    4 weeks ago


    Calgary, Canada Alberta Boilers Safety Association Full time

    QSCP Auditor (Safety Codes Officer) - Calgary Full-time Regular Calgary, Calgary, AB, CA 7 days ago Requisition ID: 1066 Quality System Certification Program Auditor (Safety Codes Officer) – Calgary Region ABSA is seeking potential candidates to join a technical team of Auditors at our Calgary location. ABSA seeks individuals who are...


  • Calgary, Canada Holiday Inn & Suites Calgary Airport North Full time

    SCOPE AND GENERAL PURPOSE Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet brand high standards of quality. MAIN DUTIES - Must be responsible and available if front desk colleagues needs help. - Demonstrate a positive and proactive attitude and be committed to providing...

  • Guest Service Expert

    2 hours ago


    Calgary, Alberta, Canada Delta Hotels Full time

    Job Number Job Category Food and Beverage & CulinaryLocation Delta Hotels Calgary Downtown, 209 Fourth Avenue SE, Calgary, Alberta, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill....

  • Deputy City Auditor

    4 weeks ago


    Calgary, Canada City of Calgary Full time

    If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer...


  • Calgary, Canada Walmart Canada Corp Full time

    Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.What you'll do...Ensure excellent patient experience, locate merchandise on the sales floor.Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.Accept...


  • Calgary, Canada Walmart Canada Corp Full time

    Position Summary...The Relief Pharmacist assists the Pharmacy Manager and the Staff Pharmacist in all aspects of Pharmacy Operations.What you'll do...Ensure excellent patient experience, locate merchandise on the sales floor.Establish and develop a strong working relationship with Professional Services District Managers and other stakeholders.Accept...