Fitness Centre Attendant

2 weeks ago

Red Deer, Canada Red Deer Polytechnic Full time

**Please see Special Instructions for more details.**:
Training Sessions will occur in the end of June 2024.

**Posting Details**:
Position Information

**Position Title**
- Fitness Centre Attendant**Position Summary**
- The Fitness Centre Attendant supports the day-to-day operations of the Fitness Centre. They provide information to members and guests of the Fitness Centre and maintain a clean and safe environment for all users of the facility.
- The Fitness Centre Attendant supports the Coordinator Strength & Conditioning in program execution and delivery with clients. They provide excellent customer service to all patrons and guests of the Gary W. Harris Canada Games Centre (GWHCGC) and guide members with “How To” sessions as approved by the Coordinator.
- Fitness Centre Attendants with AFLCA Certification will teach fitness classes as requested by the Fitness Centre Operations Coordinator.**Position Responsibilities**

**Facility & Equipment Maintenance**:

- Opens and closes Fitness Centre as per posted operating hours, cleans equipment and returns equipment to designated areas.
- Assists with facility & equipment maintenance by advising their supervisor of any machines and or/equipment that require service.
- Advises the Manager of any needs related to equipment/cleaning supplies etc. for the Fitness Centre.
- The Fitness Centre Attendant is responsible for ensuring the day-to-day cleaning checklist is completed in the Fitness Centre. This will include mopping around the equipment, dusting, and other duties as required.
- The Fitness Centre Attendant supports the Strength and Conditioning Coordinator in program execution and delivery with clients.
- Assists with facility & equipment maintenance by advising the Lead Attendant of any machines and/or equipment that are out of service.

**Operations & Customer Service**:

- Monitors the safe and effective use of the Fitness Centre, running track, spin zone, squash courts, multipurpose room, movement studio and patio.
- Provides exceptional customer service both on the phone and in person.
- Ongoing understanding of the business of the Centre including a strong knowledge of facility layout, programs, facility bookings, public and special events schedules, and facility and website updates with the ability to communicate any of these to all members and guests of the Centre.
- Listen to client concerns with empathy and act appropriately with an empowered and customer experience driven response.
- Provides information on fees, hours of operation, classes and assists with general promotion of all services within the Centre.
- Uses technology and software systems to facilitate service and operations in the Centre including court bookings, youth orientations, classes, sales, individual program design, membership tracking, etc.
- Responsible for squash court bookings.
- Monitors cardio sign-up board in the Fitness Centre.
- Promotes facility activities and supports the delivery of events.
- Fitness Centre Attendants with AFLCA Certification will teach Fitness classes as requested by the Manager, Fitness & Wellness Services.
- Fitness Centre Attendants with an AFLCA Designation designs fitness programs for new members of the Centre.
- The Fitness Centre Attendants supports the Strength & Conditioning Coordinator in program execution and delivery with clients.
- Enforces rules and regulations of the Fitness Centre and the overall facility.
- During peak periods, Fitness Centre Attendants may be asked to support the delivery of service throughout the Centre.

**Health & Safety**:

- The Fitness Centre Attendant is responsible for the Health and Safety of the Fitness Centre and the overall facility.
- Demonstrates safe work practices by completing monthly work place inspections, participating in facility fire and emergency evacuation drills and ensuring safe work practices at the Centre as per Red Deer Polytechnics Emergency Response Plan.
- Will activate emergency procedures as needed or as directed by their supervisor.

**Required Qualifications**
- High school diploma or equivalent to about 12 years of schooling.
- Standard First Aid Level C Certification (CPR and AED)
- Customer Service background/above average oral communication skills.
- Technical knowledge and proficiency in Microsoft Office.
- Safety Awareness, willingness to increase safety knowledge.
- Ability to multi-task.

**Preferred Qualifications**
- Experience in health and wellness is preferred.
- AFLCA Certification is preferred.

**Salary or Hourly?**
- Hourly**Salary**
- $17.98 per hour**Benefits and Compensation Information**
- An additional 15% of the hourly rate in lieu of vacation, statutory holidays and benefits.**About Red Deer Polytechnic**
- Focused on advancing the economic and social priorities of Alberta, **Red Deer Polytechnic** **(RDP) provides more than 80 industry-relevant programs within a breadth of credentials to approximately 6,300 credit and apprenticeship students and 3,40

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