Project Coordinator
2 weeks ago
CompTrak is a fast-growing enterprise software company transforming how organizations manage compensation. Implemented globally across all major industries, CompTrak helps companies maximize organizational performance, employee engagement and support digital transformation initiatives to provide outstanding employee experiences. CompTrak was recently recognized as one of Canada’s Top Growing Companies.
In supporting our tremendous growth, we are looking to hire an experienced **Project Coordinator **to lead the successful implementation and onboarding of new clients.
The Project Coordinator is responsible for coordinating the implementation of the CompTrak SaaS solution, including client engagement, defining, and prioritizing implementation roadmaps, internal team management, and ensuring on-time delivery.
**Description of work**:
- Delivery Focused
- Coordinate the delivery of multiple projects and act as a point of contact throughout the implementation process; escalate needs, issues, concerns as appropriate with the project team
- Define and maintain the implementation plan with inputs from all stakeholders
- Manage the work effort, scope, resources, budget and change management of projects assigned
- Maintain accurate project status; provide real time updates as needed to clients and CompTrak senior leadership; proactively identify and mitigate project risks
- Coordinate activities like team planning, stand-ups and retrospectives
- Anticipate bottlenecks and escalate issues when required to ensure on-time delivery
- Co-facilitate requirements workshops alongside the project SME’s and client team to define the solution
- Product focused (working to support an implementation consultant):
- Investigate, analyze, and work with consultants to develop solutions for clients’ challenges
- Collaborate with implementation consultants and technical support staff to reduce recurring issues
- Collaborate and bring forward ideas and insights in terms of product and process improvements
- Facilitate post implementation reviews with clients to receive feedback and insights about the product and their experience working with CompTrak
**Requirements**:
- Required
- self-motivated and independent
- Highly developed interpersonal, presentation and communication skills (verbal and written)
- 3+ years experience coordinating projects in software development / IT services
- 2+ years’ experience in a consulting or professional services company in a client-facing position
- Prior external client facing experience working virtually and within a fast-paced technology SaaS company
- Ability to manage multiple projects & customers at the same time and manage competing priorities to ensure customer commitments are met.
- Excellent organization, communication, and collaboration skills
- Ability to facilitate customer and internal workshops
- Excellent customer relationship and business acumen
- Preferred
- Compensation experience
- Located in GTA and willing to work from office
- Up to date with the best project management methodologies
- Highly analytical mindset, with an ability to see both the big picture and the details
**Why join our Team?**
- CompTrak is a fast-growing organization with opportunities around every corner. It’s the perfect place for someone looking to quickly advance their career, expand their horizons, and play an instrumental role in enhancing our product and processes
- We’ve worked hard to build a team of collaborative, brilliant people. We love working together to help each other succeed, and are committed to maintaining an open, motivating culture as we grow
- We pay competitive salaries and have flexible vacation time
**Salary**: $60,000.00-$90,000.00 per year
Additional pay:
- Bonus pay
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
COVID-19 considerations:
must be double vaccinated and follow provincial guidelines
Application question(s):
- Can verbally demonstrate evidence for a proven self starter, agile and creative problem solver
**Experience**:
- Project coordination: 3 years (required)
- product implementation: 2 years (preferred)
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