Client Service Representative

5 months ago

Gloucester, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you’ll be on-site full-time._

How you'll succeed
- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.
- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.

Who you are
- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.
- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.
- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Gloucester Centre

Employment Type

Regular

Weekly Hours

22.5

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Services, Interpersonal Communication, Standards Compliance, Transaction Services

  • Client Service Representative

    5 months ago

    Gloucester, Canada The Fitness Lab Full time

    Key Responsibilities: - Delivers an exceptional client experience - Manages calendars, schedules and day-to-day deliverables - Monitors and coordinates responses to messages received in The Fitness Lab’s general communications inbox and other community inquiries/comments/feedback - Maintains contact information of The Fitness Lab’s stakeholders and...

  • Customer Service Representative

    5 months ago

    Gloucester, Canada Bemac Collision Group Full time

    The Bemac Collision Group has an immediate opportunity for a Customer Service Representative to join their team in a well-established, progressively growing group of companies. Reporting directly to the Shop Manager, The Customer Service Representative r is responsible for securing revenue by verifying and posting receipts; resolving discrepancies. **Job...

  • Customer Service Representative

    5 months ago

    Gloucester, Canada Bemac Collision Group Full time

    The Bemac Collision Group has an immediate opportunity for a Customer Service Representative to join their team in a well-established, progressively growing group of companies. Reporting directly to the Shop Manager, The Customer Service Representative r is responsible for securing revenue by verifying and posting receipts; resolving discrepancies. **Job...

  • Customer Service and Sales Representative

    5 months ago

    Gloucester, Canada Robertson Rent-All Full time

    **Build your Career at Robertson Rent-All** We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as a **Customer Service and Sales Representative **at our **Findlay Creek **branch. **Why Work with Us? Perks!** - Competitive salary - Boots/Shoe Allowance + Safety wear - Safety-minded organization -...

  • Customer Service and Sales Representative

    5 months ago

    Gloucester, Canada Robertson Rent-All Full time

    **Build your Career at Robertson Rent-All** We are looking for a _**customer-oriented**_, _**motivated**_ individual to join our professional team as a **Customer Service and Sales Representative **at our **Findlay Creek **branch. **Why Work with Us? Perks!** - Competitive salary - Boots/Shoe Allowance + Safety wear - Safety-minded organization -...

  • Sales Representative

    5 months ago

    Gloucester, Canada Comfort King Windows&Doors Full time

    Comfort King Windows and Doors is a Fenplast subsidiary specialized in exterior windows and doors sale and installation. Our company distributes the products of the Fenplast brand, a leader in the PVC products industry. Established in 1976, Comfort King Windows and Doors built its reputation by consistently providing unbeatable service and top quality...

  • Csr - Customer Service Representative

    2 weeks ago

    Gloucester, Canada Canadian Tire Gas Plus Full time

    **IMPORTANT** **READ CAREFULLY AND ANSWER ALL QUESTIONS** **Job Summary** Please read entire ad carefully. Looking for mature responsible customer service representative. Must be able to work independently. Position requires stocking, cleaning, light shoveling ,sweeping ,standing ,heavy lifting and excellent customer service skills. Must be...

  • Customer Service Representative

    4 months ago

    Gloucester, Canada Enterprise Holdings Full time

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a...

  • Customer Service Representative

    5 months ago

    Gloucester, Canada BG Distribution Full time

    BG Distribution is one of the fastest growing companies in Canada (we even made it on a top 500 growing companies list!) and we’re looking for some talent to help us keep that momentum going. We need someone to join our Ottawa team as a customer service sales representative. You don’t know anything about door hardware? No problem! We’re looking for...

  • Engineered Sales Representative

    5 months ago

    Gloucester, Canada Power Precast Solutions Full time

    _**Are you are looking for a dynamic company with opportunity for growth and development? Does your background include experience in either precast concrete or construction or a strong B to B sales background? Do you “own” the results of your work and do everything in your power to make sure your clients are satisfied with the results? If so, we may have...

  • Sales Development Representative

    1 month ago

    Gloucester, Canada net2phone Canada Full time

    The Sales Development Representative generates qualified and engaged leads for net2phone Canada. Researching, prospecting and qualifying contacts for our sales team. Our Marketing & Sales teams at net2phone Canada have one of the most effective technology stacks to help us identify and attract the right customers to our brand. When you come on board, you...

  • Csr - Customer Service Representative

    5 months ago

    Gloucester, Canada 1-800 Radiator & AC Full time

    1-800 Radiator & A/C (a Driven Brands company) is seeking a qualified **Customer Service Representative **to join our growing team. Ø Knowledge/experience in Automotive is an asset Ø Excellent communication skills, both verbal and written Ø Strong computer skills with proficiency in Windows, Outlook, Word, Excel Ø Friendly and enthusiastic...

  • Inside Sales Representative

    5 months ago

    Gloucester, Canada BG Distribution Full time

    BG Distribution is one of the fastest growing companies in Canada and our Winnipeg branch is looking for an inside sales representative to help us keep that momentum going. We’re looking for someone who knows door hardware, who can offer an amazing customer experience, and who is open to learning and growing with us! If you’re still reading, then it...

  • Gateway Warehouse Worker

    5 months ago

    Gloucester, Canada UNITED PARCEL SERVICE Full time

    **Primary Job Posting Location**: Gloucester, Ontario Canada Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill +...

  • Manager, Management Consulting Service

    5 months ago

    Gloucester, Canada CedarHill Immigration Consulting Inc. Full time

    Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years - Experience: 5 years or more - Business administration, management and operations, other **Work setting**: - Consulting firm **Tasks**: - Assign, co-ordinate and review projects and programs - Hire, train, direct and motivate staff - Market...

  • Technical Sales Representative-material Handling

    5 months ago

    Gloucester, Canada Wajax Full time

    **The Opportunity** Accountable/responsible for growing industry revenues within Top industry account portfolios and drive the acquisition of new large accounts ($60K - $500K). Lead the sales strategy and plan, including customer target accounts, prospecting, sales lead follow-up and maintaining a strong relationship with existing customers. Retain and grow...

  • Administrator/ Client Experience Specialist

    5 months ago

    Gloucester, Canada Vitality Physiotherapy and Wellness Centre Full time

    Admin/ Client Experience Specialist Join a team that has fun every day, adds to your career skills, and helps us deliver an awesome client experience. - If you want to find work in one of the best cities in Canada's capital full of amazing community members this is the place for you! Work with a team trained to be some of the best admin/client experience...

  • Customer Service Representative-calling Qsr and

    2 months ago

    Gloucester, Canada ServiceOntario-Beaconhill Full time

    Responsibilities: - Provide exceptional customer service to clients of ServiceOntario - Answer customer inquiries and resolve issues in a timely and professional manner - Maintain customer records and update account information as needed - Perform data entry tasks to update customer information in the system Qualifications: - High school diploma or...

  • Administrator/ Client Experience Specialist

    5 months ago

    Gloucester, Canada Vitality Physiotherapy and Wellness Centre Full time

    Admin/ Client Experience Specialist Join a team that has fun every day, adds to your career skills, and helps us deliver an awesome client experience. - If you want to find work in one of the best cities in Canada's capital full of amazing community members this is the place for you! Work with a team trained to be some of the best admin/client experience...

  • St. Laurent Full-time Customer Service

    5 months ago

    Gloucester, Canada Global Pet Foods Full time

    Hiring Full-time Guest Service Representatives focused on building the customer service experience and achieving positive store reputation, guest acquisition, and guest retention! Guest Service Representatives must be team players who will work to create a culture of positivity and growth. Previous and current personal experience with pets is an asset but...