Social Media Officer Until May 23, 2025

3 weeks ago

Ottawa, Canada National Gallery of Canada Full time

**Careers**:
**Social Media Officer until May 23, 2025**:

- Position Title: Social Media Officer until May 23, 2025- Competition #: 24-OC-81- Posting Date: April 24, 2024- Closing Date: May 15, 2024- Department: Communications- Working Hours: Full time (37.5 hours per week, overtime as required)- Employment Tenure: Determinate- Classification: Band 7- Salary $70,620 - $83,050/Year- Number of Positions: 1- Language Requirements: English CCC/French CCC (reading, writing, oral)- Affiliation: P.S.A.C.**Job Summary**:
**Location: On-site, National Gallery of Canada, 380, Sussex Drive, Ottawa

Under the supervision of the Director of Communications, the Social Media Officer is responsible for planning, developing, implementing and evaluating an active and compelling social presence for the National Gallery of Canada, its exhibitions and its programs.

**Requirements**:

- Post-secondary education in a field relevant to the duties of the position such as communications, journalism, marketing, museum studies or digital technologies or an equivalent combination of education and significant amount of relevant experience.

Working experience- 3-5 years’ experience with social media platforms and their respective participants (Facebook, Instagram, YouTube, X, LinkedIn), notably planning, creating and sharing content and leading community engagement;
- 2-3 years’ experience using social media management tools (scheduling, monitoring, engaging and analyzing), such as Sprout Social;
- 3-5 years’ experience working knowledge and production skills with rich digital content such as videos, GIFs, infographics, Instagram Stories, podcasting and live streaming (ex. Instagram Live);
- 3-5 years’ working experience of Microsoft Office Suite, social media analytics on various platforms ;
- 2-3 years’ experience in Public Relations, Marketing or Community Management;
- 2-3 years’ experience with video and image editing (ex. Photoshop);
- 2-3 years’ experience blogging about the visual arts, museums and the cultural sector is an asset;
- 2-3 years’ experience in administrative, procurement, budgeting and copyright coordination are all assets;
Skills and Abilities- Advanced reading, writing and communicating skills in both official languages (English and French);
- Excellent interpersonal and communications skills;
- Ability to comfortably navigate social media platforms from a desktop computer and a number of mobile devices (i.e. iPhone, Android, Tablets, etc.) to engage target audiences;
- Ability to think strategically to create proactive monthly social editorial calendars that help achieve institutional objectives;
- Ability to write concise, accurate and compelling copy for a variety of audiences on a range of social media platforms in both official languages (English and French);
- Ability to interpret analytical data and create comprehensive analytic reports;
- In-depth knowledge and understanding of current social media landscape, trends, tools;
- Self-starter with some project management skills, including schedule development, tracking, task prioritization and an ability to meet tight deadlines;
- Ability to negotiate the requests and needs of different internal stakeholders while firmly advocating for the Gallery’s audiences;
- Ability to navigate, with the support of your Communications colleagues, unpredictable situations like comments and questions from the public and queries from Parliament;
- Ability to keep track of many small details without losing sight of the big picture;
- Demonstrated knowledge of Canadian visual art, including our permanent collection, in order to develop innovative ways of sharing information and achieving public interaction with it.

**Condition of Employment**:

- Must meet the bilingual requirement to be invited to the interview process.
- Reliability Status - this factor is not used at the pre-selection stage.

**Additional Information**:

- Temporary assignment with the possibility of an extension or becoming indeterminate;
- The Gallery is committed to developing inclusive, barrier-free selection processes and work environment. Alternative selection tool methods and/or reasonable accommodation are available upon request.

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