Specialist, Destinations

5 months ago

Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

SCOPE
This team will be responsible for the logístical and service oversight of all destinations offered by Air Canada Vacations. They key function of this role is to be present at destination during regular and irregular operation.

RESPONSIBILITIES
- Train and coach local ground handler’s staff
- Monitor Service standards in all ACV destinations.
- Work closely with the Destination Coordinators to ensure high level of Customer Satisfaction
- Responsible for destination branding and ensuring compliance with corporate guidelines.
- Identify marketing and branding opportunities and work with various departments to implement.
- Responsible for the health and safety of all our passengers across various touchpoints such as resorts, transportation, and excursions.
- Build and maintain strong working relationships with suppliers.
- Build and maintain strong relationships with internal ACV departments
- Update and maintain the Destination Services Manual
- Manage the ordering, shipping, and inventory of destination supplies.
- Crisis Management - at destination. May require absence from home and overnight stays to ensure proper resolution of the matter.
- Negotiate with hotels to increase brand presence.
- Manage multiple projects and perform other duties as required.
- Position involves frequent travel to the various destinations serviced by Air Canada Vacations

KNOWLEDGE & SKILLS REQUIRED
- Diploma in tourism or equivalent experience
- 2-years minimum of experience with a tour operator
- Must demonstrate accuracy, initiative, judgement and act in a confidential manner.
- Ability to communicate effectively - written and verbal.
- Ability to create reports
- Analytical
- Experience in destination services/operations
- Computer knowledge: Excel, Word, Report Manager
- Knowledge of English, French and Spanish is an asset
- Ability to travel at least twice a month

  • Specialist, Destinations

    6 months ago

    Montréal, Canada Vacances Air Canada Air Canada Vacations Full time

    SCOPE This team will be responsible for the logístical and service oversight of all destinations offered by Air Canada Vacations. They key function of this role is to be present at destination during regular and irregular operation. RESPONSIBITIES - Train and coach local ground handler’s staff - Monitor Service standards in all ACV destinations. - Work...

  • Customer Service Specialist

    6 months ago

    Montréal, Canada Le Marché du Store Full time

    Blinds To Go/le Marché du Store is the leading destination for window treatments with showrooms in Quebec, Ontario and the US. We are currently looking for Customer Service Specialists who are ready to take on new challenges in our Call Centre, located in Rosemont. **Are you looking for** - a great atmosphere with a team invested in your success? - a...

  • Industrial Projects Specialist

    5 months ago

    Montréal, Canada DHL Full time

    As an **IP Specialist** in the Industrial Projects team, you will coordinate, and control all activities associated with the shipping and logistics across all areas of supply chain management. Your passion for people and your ability to interact effectively are essential as you'll have daily interactions with project teams, other internal and external...

  • Marketing Specialist

    6 months ago

    Montréal, Canada Voyages Lambis Full time

    We are seeking a skilled and experienced Remote Marketing Specialist to join our travel company's marketing team. As a key member, you will be responsible for developing and implementing effective online marketing strategies to promote our travel services, attract new customers, and enhance brand awareness. This position offers the flexibility to work...

  • Marketing Specialist, Production

    2 months ago

    Montréal, QC, Canada Vacances Air Canada Air Canada Vacations Full time

    Air Canada Vacations is hiring a Marketing Specialist, Production. **RESPONSIBILITES**: Lead the development of all digital and traditional brochures promoting various product lines from a strategic, planning and creative standpoint Lead and contribute to the planning of brochures from start to finish, including preparing briefs, developing production...

  • System Architecture Specialist

    5 months ago

    Montréal, Canada CAE Full time

    **Role and Responsibilities** If you’ve taken a plane to any destination in the world, chances are, your pilot was trained by CAE. With its strong customer focus, the Digital Accelerator team is dedicated to elevating the training experience to make pilots the best they can be. **Here are few reasons why folks love working at CAE!** - Meaningful work...

  • Spécialiste Du Ramassage Des Commandes en Ligne

    6 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for an Online Order Pick-up Specialist, which we call a Product Fulfillment Specialist at Best Buy. As an Online Order Pick-up Specialist, you will provide a quick and easy online order pick-up experience. No experience required, we will equip you with the skills and...

  • Marchandiseur(Euse) Principal(E)

    6 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Senior Merchandiser, which we call a Senior Product Process Specialist at Best Buy. As a Senior Merchandiser, you will keep our store looking great. We will equip you with the skills and knowledge to confidently assist our customers. Join us and grow your career...

  • Associé(E) Principal(E) Aux Ventes

    5 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Senior Sales Associate, which we call a Senior Advisor at Best Buy. As a Senior Sales Associate, you will be the face of Best Buy for everyone who visits our stores. We will equip you with the skills and knowledge to confidently assist our customers. Join us and...

  • Customer Service Specialist

    6 months ago

    Montréal, Canada SITA Switzerland Sarl Full time

    Overview: As a **Customer Service Specialist**, you will be responsible for managing SITA FOR AIRCRAFT customers’ satisfaction. You will be in charge of performing the customer service and relationship management activities for SITA FOR AIRCRAFT products and services in the Americas region (addressing airlines, Air Navigation Service Providers, OEM and...

  • Technical Partner Specialist

    4 weeks ago

    Montréal, QC, Canada Insight Enterprises Full time

    **Requisition Number**:98832** **Technical Partner Specialist** **Location**:This is a hybrid opportunity. **Insight **at a Glance** - 14,000+ engaged teammates globally - #20 on Fortune’s World's Best Workplaces list - $9.2 billion in revenue - Received 35+ industry and partner awards in the past year - $1.4M+ total charitable contributions in 2023 by...

  • Marchandiseur/marchandiseuse (Temps Partiel)

    5 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Merchandiser, which we call a Product Process Specialist at Best Buy. As a Merchandiser, you will keep our store looking great. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and grow your career...

  • Marchandiseur/marchandiseuse (Temps Plein)

    6 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Merchandiser, which we call a Product Process Specialist at Best Buy. As a Merchandiser, you will keep our store looking great. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and grow your career...

  • Marchandiseur/marchandiseuse (Temps Partiel)

    6 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Merchandiser, which we call a Product Process Specialist at Best Buy. As a Merchandiser, you will keep our store looking great. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and grow your career...

  • Marchandiseur/marchandiseuse (Temps Plein)

    6 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Merchandiser, which we call a Product Process Specialist at Best Buy. As a Merchandiser, you will keep our store looking great. No experience required, we will equip you with the skills and knowledge to confidently assist our customers. Join us and grow your career...

  • Customer Service and Sales Support

    6 months ago

    Montréal, Canada Le Marché du Store Full time

    Blinds To Go/le Marché du Store is the leading destination for window treatments with showrooms in Quebec, Ontario and the US. We are currently looking for Customer Service Specialists who are ready to take on new challenges in our Call Centre, located in Rosemont. **Are you looking for** - a great atmosphere with a team invested in your success? - a...

  • Représentant(E) Du Service à La Clientèle

    5 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Représentant(E) Du Service à La Clientèle

    6 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Représentant(E) Du Service à La Clientèle

    6 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...

  • Représentant(E) Du Service à La Clientèle

    6 months ago

    Montréal, Canada Best Buy Full time

    Are you passionate about working with people and technology? We are hiring immediately for a Customer Service Representative (Cashier), which we call an Omni-Channel Specialist at Best Buy. As a Customer Service Representative (Cashier), you will process our customers’ purchases, returns, trade-ins and more. No experience required, we will equip you with...