Supply Officer

1 month ago

Brampton, Canada Solex Immigration Inc Full time

**Responsibilities**
- Drive company policies, guidelines and initiative by leading by example
- Ensuring existence of a supportive working environment to promote high job satisfaction and morale
- Communicating department and organizational objectives and goals to subordinates
- Coordinating team tasks and determining priorities
- Carrying out regular team meetings and appraisals, staff development and conflict management
- Provide training on processes and updates to direct reports and internal staff
- Provide support to Director of Sales for Perfect Welding and Solar Energy Business Units
- Attend expert meetings at Fronius International (parent company) and other subsidiaries
- Organizing a regular exchange of experience between the Expert National and Expert International

**Technical Tasks and Responsibilities**
- Performing tasks as outlined in the Customer Support Specialist
- Managing data in the ERP system such as:

- Preparation of sales and service quotations
- Customer order processing including coordination of shipments to customers and invoicing
- Handling of claims (Customer Order Processing and Purchase)
- Handling the purchasing process (from parent company as well as local suppliers)
- Service order processing including coordination of shipments and invoicing
- Primary point of contact for questions, logistics and correspondence with customers
- Managing inventory levels (ensure frequent/non-frequent stock is maintained)
- Return deliveries to parent company
- Managing and submitting product warranty claims to parent company at regular intervals as per laid down procedures
- Safety stock management (ensure warehouse stock is adequate for safety stock, frequent/non-frequent, returns, claims etc.)
- Managing different sales/ service queues and processing service cases in CRM
- Navigate through and analyse data in the reporting system CPM
- Other related duties as required.

**Requirements**:

- Post-secondary diploma/certificate in office or business administration with 5+ years management experience
- Must demonstrate strong leadership, critical thinking, effective problem solving, and decision making
- Support team, provide trainings, drive initiatives, play a critical role in motivating, discipline and resolve conflicts as required
- Ability to analyse, prioritize and problem solve to find viable, timely solutions and confidence in making informed decisions
- Experience with ERP systems (Baan preferred), CRM, Microsoft Office (Excel advance experience), SharePoint, CPM
- Ability to work in a fast-paced environment and have exceptional time management
- Well organized and detailed oriented with an ability to multitask
- Strong problem solving and organizational skills
- Able to drive tasks with team
- Excellent verbal and written communication skills; multi-lingual - English and French; (German an asset)
- Technical understanding and eagerness to learn
- Willingness to travel occasionally

**Job Types**: Full-time, Part-time, Permanent, Fixed term contract, Internship / Co-op
Contract length: 6 months
Part-time hours: 40 per week

**Salary**: From $17.50 per hour

**Benefits**:

- Flexible schedule
- Language training provided
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Commission pay

Ability to commute/relocate:

- Brampton, ON L6W 3W8: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- supply chain: 1 year (preferred)
- supply chain management: 1 year (preferred)

Work Location: In person

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