Productivity Lead

6 months ago

Mississauga, Canada Linde plc Full time

**Productivity Lead - Business Process Improvement (Full-Time) - Brampton, ON or Mississauga, ON**
- 24000379

Linde is a leading global industrial gases and engineering company with 2022 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

**Productivity Lead - Business Process Improvement (Full-Time) - Brampton, ON or Mississauga, ON**

**Primary Purpose**
The Productivity lead will partner with the productivity team and senior management within the Packaged Gas (PKG) business to ensure the strategic implementation of continuous improvement and other productivity improvement initiatives required to drive overall business efficiency and operating profit. The productivity lead within PKG business will ensure the strategic implementation of new and optimized processes and established business KPI’s to drive improved sales optimization, customer experience and business efficiency.

**Key Accountabilities/ Responsibilities**

**Productivity Focal Point for PKG Business**:

- Lead strategic productivity initiatives and projects as necessary and help operational/ functional lead to execute projects.
- Understand strategic direction of business unit and implements action plans to meet the needs of the business and key stakeholders; drives bottom-line focus with productivity teams.
- Drive process mapping of current Order to Cash (OTC) processes such as customer acquisition, customer setup, order desk, billing, cash collection etc. & identify opportunities for optimization.
- Working closely with sales director - develop sales process mapping and KPI’s for sales optimization and labour utilization within Inside (branch) and outside sales teams.
- Create customer sales analytics to give visibility into customer, market, and product trends.
- Implement Lean Six Sigma (LSS) methodology in ordering & customer service processes, maximize replication opportunities with business leads, and implement best practices
- Facilitate idea generation through collaborative efforts (e.g., brainstorming, lean events, process mapping and stakeholder engagement).
- Understanding and validating claimed productivity savings and impact working with the business unit financial controller.
- Involved in tool development such as customer segmentation, branch analysis from concept initiation through commercialization & be expected to work closely with the business to lead the project execution.
- Develop relevant and insightful KPI’s for continuous monitoring and improvement across various PKG business areas.
- Collaborate with other members of Linde Digital in the sharing of opportunities and best practices.

**Productivity Management**:

- Manage productivity pipeline & track it for accurate projection of savings.
- Engage with business leads to improve upon productivity performance relative to the other Linde business units & regions.
- Prepare and provide monthly progress towards Annual Business Plan (ABP) productivity targets and identify any actions to eliminate gaps in progress versus ABP productivity targets.

**Required Qualifications/ Experience**:

- Bachelor’s degree required (Engineering Preferred).
- A dynamic individual with 3 to 5+ years of experience in Six Sigma, Lean methodologies & process mapping.
- Proven track record in implementation of process improvement projects will be considered as an asset.

**Competencies**:

- Strong in analytical thinking to diagnose problems and develop effective solutions to address the issue.
- Strong ability in data analysis including sourcing data, assessing data quality, and dealing with gaps in data completeness to draw the accurate insights from the data.
- Excel and digital capabilities to drive initiatives and to bring insight faster (e.g., Power BI).
- Results driven with the ability to be a self-starter, have a strong work ethic, and function independently with mínimal supervision.
- Linde has an extensive background check process which may include but is not limited to, a criminal background review, reference checks, employment and education verification._
- Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran st

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