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Area Manager

1 month ago

Hamilton, Canada Families 1st Full time

Families 1st has been operating specialized, community homes in Ontario for many years for adult individuals with **complex special needs **who are often **dual diagnosed**. We create specialized, individual services that support the independence, inclusion, and dignity of the individuals we service and support.

We are searching for an experienced **Area Manager** to provide support and guidance to staff and clients at multiple programs. Travel between programs is required but most are within the greater Hamilton area.

No two days are exactly alike, but the general day-to-day responsibilities include:

- Day-to-day operational management of assigned programs; providing leadership, coaching, constructive feedback, direction and support to the staff teams
- Attend the programs to maintain a presence in the home to ensure company standards are being met
- Attend parent meetings, sessions with therapists, school conferences etc. as required
- Checking in on clients to ensure they are engaged in meaningful activities
- Directly manage Supervisors and plan for adequate and effective staffing at each residence
- Ongoing engagement with staff to allow for opportunities for open communication and feedback; invest in the overall well being of the staff teams
- Provide ongoing coaching and support to staff
- Oversee and ensure the timely and accurate documentation, daily reports, logbooks and data sheets, time sheets, payroll records, and attendance records
- Ensure programs are operating within the fiscal budget

We will review the resumes of all applicants and will be looking for a minimum of 5 years experience in the industry, ideally with 2+ years of supervisory experience. We will also consider the following qualifications:

- Completion of a relevant 2-year college program (SSW, DSW)
- Ability to plan, prioritize, organize, and direct staff in a positive manner
- Strong English verbal and written communication skills
- Ability to use discretion in a fast paced, residential treatment setting
- Sound crisis management skills
- Basic computer skills
- Knowledge of quality/compliance legislation
- Applicants must be fully vaccinated against COVID-19
- Completion or willingness to be trained in Safe Management techniques
- G-Class driver's license, valid insurance, and a reliable vehicle
- Valid First Aid Certificate and CPR level C
- Satisfactory vulnerable sector police records check and pre-employment medical screening (required prior to commencement of employment)

**Job Types**: Full-time, Permanent

**Salary**: $65,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- On call

**Experience**:

- Residential Care: 2 years (preferred)

Licence/Certification:

- Class G Licence (required)

Ability to Commute:

- Hamilton, ON (required)

Work Location: In person