Customer Care Rep

1 month ago


Burnaby, Canada Keen on Green Disposal & Recycling Full time

**Customer Care Rep - Work from Home -**

**Does this sound like you?**
- You enjoy finding solutions to people’s problems
- You are a genuine, trustworthy, energetic person that will contribute to our work environment in a positive way.
- You are passionate and enthusiastic about providing outstanding customer service.
- Your friends joke about how organized you are, you are ‘the planner’ in your group of friends/family.
- You have customer service or administrative experience.
- You have a positive, friendly and hardworking demeanor.
- You can multitask and manage time efficiently.
- You crave new challenges and the desire to grow in a dynamic organization.

**About Us**

We are a well-established junk removal company striving to help our clients regain their space back and to reduce our carbon footprint. We have built a reputable business by providing a top-notch service, positive can-do attitude and finding a home for unwanted household materials.

**Should you accept the challenge, this role will involve**:
Our clients love dealing with Keen on Green because of our quick and accurate responses, and our helpful, friendly demeanor. You will be the first experience our customers have with our organization.

You will focus on supporting other management and field staff roles by overseeing our systems and keeping everything orderly so that everyone can perform their day to day role effectively. You and the Operations Manager will be in charge of, and take care of, most areas of the business.

**Some of your day-to-day tasks will include**:

- Managing contracts and accounts in our CRM system
- Handle customer complaints, provide appropriate solutions and alternatives as quickly as possible.
- Dispatching jobs to the field team
- Accounts Receivables: Invoicing, collecting checks/depositing at bank, collecting receivables from past due clients.
- Estimating: Transforming measurements into estimates, preparing them for review/submission by owner. Following up with clients on estimates.
- Technical assistance: Maintaining tablets for crews, training staff, problem solving tech issues.
- Company Events: Planning and executing regular company events within budget.
- Administration: Equipment tracking, sales leads documenting.

**Applicants must have/be**:

- Minimum of 2 Years Post-Secondary Education (College or University)
- Excellent English skills, both written and verbal
- Able to type **60 wpm** and over
- Always looking for ways to improve yourself as well as the company as a whole.
- Exceptional Time management skills and Organizational Skills
- Past Customer Service Experience
- Comfortable working in a Construction/Trades Environment
- Familiar roads in Vancouver

Assets but not required:

- Administrative Experience
- Sales Skills
- Scheduling or Dispatching Experience
- Experience working in the trades/service industry

**Compensation and Benefits**:

- $45,000/year (dependent on experience)
- Monthly Commision
- 2 Weeks Paid Vacation
- Health benefits
- Company Laptop
- Ability to Work from Home
- Team Building Events and Opportunities
- Development Opportunities
- Performance Bonus

**This is posting is for a Full Time Position. Hours will be from 8:30-5:00pm, Monday through Friday. Employee will alternate between working in the office (when required) and working from home.**

If you like what you are reading and feel it’s a good fit, we welcome you to apply

Take a look at the link below to see what we are all about:
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 30-40 per week

**Salary**: $42,500.00-$47,500.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care
- Work from home

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 3 years (preferred)

Work Location: Hybrid remote in Burnaby, BC


  • Customer Service Rep

    3 weeks ago


    Burnaby, Canada Ignite Consulting Group Ltd. Full time

    Customer Service Representative Ignite Consulting Group is a leading sales and direct marketing company. We specialize in face-to-face customer acquisitions, leadership and coaching, with a major focus on cable and the telecom industry, representing one of Canada’s most well-known telecom brands. We are looking for driven, entrepreneurial-minded, and...

  • Customer Service Rep

    2 weeks ago


    Burnaby, Canada Ignite Consulting Group Ltd. Full time

    Customer Service Representative Ignite Consulting Group is a leading sales and direct marketing company. We specialize in face-to-face customer acquisitions, leadership and coaching, with a major focus on cable and the telecom industry, representing one of Canada’s most well-known telecom brands. We are looking for driven, entrepreneurial-minded, and...


  • Burnaby, Canada Churchkhela Full time

    Job posting for Farmer’s Market Sales Rep Churchkhela is a company that sells churchkhela, which is tasty Georgian street food! We are looking for a seasonal Full-time Farmer's Market Sales Representative. **About the role**: **Requirements.** - Strong interpersonal and communication skills - Customer service experience dealing with customers in a...

  • Sales Rep

    1 month ago


    Burnaby, Canada Ignite Consulting Group Ltd. Full time

    **Sales Representative** - Ignite Consulting Group Ltd. Ignite Consulting Group Ltd. is a leading sales and direct marketing company. We specialize in face-to-face customer acquisitions, leadership and coaching, with a major focus on cable and the telecom industry, representing one of Canada’s most well known telecom brands. We are looking for driven,...

  • Sales Rep

    2 months ago


    Burnaby, Canada Ignite Consulting Group Ltd. Full time

    **Sales Representative** - Ignite Consulting Group Ltd. Ignite Consulting Group Ltd. is a leading sales and direct marketing company. We specialize in face-to-face customer acquisitions, leadership and coaching, with a major focus on cable and the telecom industry, representing one of Canada’s most well known telecom brands. We are looking for driven,...


  • Burnaby, Canada Sunbelt Rentals of Canada Full time

    Sunbelt Rentals - the fastest growing rental business in Canada - is seeking a Dispatcher/Customer Service Rep - You! The Dispatcher/Customer Service Rep is responsible for supporting telephone and walk-in customers with rentals of industrial power generation equipment. This position is considered the Company’s front line of contact with the customer,...

  • Clk 12r

    1 week ago


    Burnaby, Canada BC Public Service Full time

    Posting Title- CLK 12R - Customer Service Rep- Position Classification- Clerk R12- Union- GEU- Work Options- On-Site- Location- Burnaby, BC V3J 1N3 CA - Multiple Locations, BC CA (Primary) - Surrey, BC V4P 1M5 CA - Vancouver, BC V6B 0N8 CA- Salary Range- $52,803.18 - $59,607.79 annually- Close Date- 4/25/2023- Job Type- Regular Full Time- Temporary End Date-...

  • Inside Sales Rep

    16 hours ago


    Burnaby, Canada METRO Testing + Engineering Full time

    **The Opportunity** As an Inside Sales Rep, you will do more than just generating new leads. You will also be part of the BD team to prepare quotes and proposals to bid on projects. If your idea of selling is providing exceptional customer service, we would like to talk to you. **Who we are**: Metro Testing + Engineering has over 30 years of experience...

  • Inside Sales Rep

    3 weeks ago


    Burnaby, Canada 0050 United Rentals of Canada, Inc. Full time

    If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling...


  • Burnaby, Canada BRIERE PRODUCTION GROUP Full time

    Briere Production Group is a Premier Audio, Lighting, Video and Transportation Company offering the latest technology in audio, lighting, video, LED and mobile staging for concerts, tours, festivals, corporate events, sales and installations. We are expanding our Account Rep team, as a result we are looking for independent, experienced industry...

  • Outside Sales Rep

    6 days ago


    Burnaby, Canada Arrow Electronics, Inc. Full time

    **Position**: Outside Sales Rep - Technology Sales The Outside Sales Rep - Technology Sales (aka Account Development Representative) will drive sales growth through new customer acquisition and rebuilding of underpenetrated relationships with Arrow customers. This role is focused both on building and maintaining influential customer and supplier business...

  • Inside Sales Rep

    3 weeks ago


    Burnaby, Canada United Rentals, Inc. Full time

    **_Great company. Great people. Great opportunities._** As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the customer, quoting, selling and fulfilling orders for our equipment and services based on their needs. **This is a full time, permanent...

  • Inside Sales Rep

    3 weeks ago


    Burnaby, Canada United Rentals Full time

    Great company. Great people. Great opportunities.If you’d like the chance to make your mark with the world’s largest equipment rental provider, come build your future with United Rentals! As an Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our branch, with responsibility for recommending solutions to the...


  • Burnaby, Canada Kito Canada Inc Full time

    **Job Description - Customer Service Representative** **Reports to**:Customer Service Supervisor **Responsibilities**: - Accurately and efficiently process and prioritize customer orders. - Provide accurate quotes in a timely manner. - Achieve quality service by assessing and responding to customer needs, using sound judgment and flexibility when...


  • Burnaby, Canada Xynyth Manufacturing Corporation Full time

    **Regional Sales Coordinator**: The Sales Coordinator plays an important role in helping the company to achieve its goals for continued growth and leadership by developing Opportunities and assisting the sales rep in the further development of a given geographical market for our ice melting products. **Educational Requirements**: - Some post secondary...


  • Burnaby, Canada Xynyth Manufacturing Corporation Full time

    **Regional Sales Coordinator**: The Sales Coordinator plays an important role in helping the company to achieve its goals for continued growth and leadership by developing Opportunities and assisting the sales rep in the further development of a given geographical market for our ice melting products. **Educational Requirements**: - Some post secondary...


  • Burnaby, Canada Scentuals Natural & Organic Skin Care Full time

    **Roles & Responsibilities**: - Represent our company’s products and services, starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs - Meet weekly, monthly, and annual sales quotas through the successful implementation of sales and marketing strategies and tactics - Generate...


  • Burnaby, Canada Xynyth Manufacturing Corporation Full time

    **Company Profile**: **Position Profile**: **Regional Sales Coordinator**: The Sales Coordinator plays an important role in helping the company to achieve its goals for continued growth and leadership by developing Opportunities and assisting the sales rep in the further development of a given geographical market for our ice melting products. **Educational...


  • Burnaby, Canada Inform Brokerage Inc. Full time

    **Order Desk / Customer Service Representative** **Company**:Inform Brokerage Inc. **Location**: Burnaby, BC **Employment Type**: Full time **Hours**: 8:00 am - 4:30 pm, Monday to Friday (Excluding stat holidays) **Language**:English **Salary**: $35,000-$42,000 depending on experience **Start Date of Employment**:As soon as possible We are looking...

  • Marketing Admin

    1 day ago


    Burnaby, Canada Xynyth Manufacturing Corporation Full time

    **Position Profile**: **Marketing Admin / Support Person**: The Marketing Admin / Support Person plays an important role in helping the company to achieve its goals for continued growth and leadership by supporting the current Regional Sales Executives in our head office in the marketing and product sales development of a given geographical market for our...