C2d Sales Representative

5 days ago

Halifax, Canada KAR Global Full time

The Customer 2 Dealer (C2D) Sales Rep will develop & grow our C2D portfolio in NS, NB, & PEI. This will include contacting prospective C2D sellers to offer ADESA's auction & remarketing services.
- The C2D role will perform various administrative and operational functions including relationship management, implementation and development of customer service strategy and collaboration with colleagues across KAR Global.
- This is a permanent, full time position based out of the ADESA Halifax office in Enfield, NS. Regular hours of work are 8:30am - 5pm Monday through Friday.

The specific duties and responsibilities will vary by auction, but may include the following:
- Aids in the growth and support of current customer base and acts as a liaison for public/local fleet consignment and auction personnel-
- Understands automobiles by studying characteristics, capabilities, and features; comparing competitive models; inspecting automobiles.-
- Develops buyers by maintaining rapport with customers; meeting prospects at community activities; greeting drop-ins; responding to inquiries; recommending sales campaigns and promotions.-
- Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.-
- Closes sales by overcoming objections; asking for sales; negotiating price; completing sales; explaining provisions; explaining and offering value added services; collects payment.-
- Securing sales and qualifying buyers for purchase-
- Establishing and maintaining a follow-up system with customers to encourage increased business referrals.-
- Carefully reviewing sales data and statistics to plan more effectively for the future with the aim of boosting sales and enhancing brand image.-
- Following leads from word of mouth or actively looking on websites for customer base-
- Communicate with all departments to ensure proper marketing of sale inventory to maximize vehicle exposure-
- Monitors all on ground public inventory and provide recommendations for reconditioning, logistics, and auction services.-
- Maintains high levels of customer satisfaction by resolving customer complaints, providing service beyond expectations and helping to ensure smooth auction operations-
- In depth understanding the needs of our individual customers and effectively offers value added advice and services-
- Strong understanding of all aspects of ADESA with the ability to educate customers on the best ways to utilize our systems and servicesExperience/Requirements:
- Understanding of methods for promoting and selling ancillary products and services.-
- Prior experience in sales or in the automotive industry is an asset-
- 2 Years of administrative & customer service experience preferred-
- Possessing basic knowledge and understanding of vehicle pricing, depreciation, governing automobile guide, equity and values is an asset.-
- As you may be required to drive as part of their duties, access to a reliable vehicle & valid drivers license required.

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