Technical Account Manager

2 months ago

Vancouver, Canada Orica Full time

**Date**:28 Oct 2024

**Location**: Vancouver, British Columbia, CA, V5Y 1K8

**Company**:Orica

**About Orica**

**3vGeomatics **is proud to be part of Orica Digital Solutions, under the product category as Geosolutions, a global leader in geotechnical, geospatial and structural monitoring.- Geosolutions brings together six of the world's leading monitoring brands — GroundProbe, RST Instruments, Measurand, 3vGeomatics, Syscom Instruments and NavStar.- We provide everything from sensors to services—a complete, end-to-end portfolio of solutions for our customers across the mining and civil infrastructure sectors. As part of Orica Digital Solutions, the group is backed by a team with known expertise and global reach, grounded in Orica's 150 years of experience.

**About The Role - GeoTechnical Monitoring Account Coordinator**
- 3vGeomatics is looking for a GeoTechnical Monitoring Account Coordinator with two years of experience to own a growing number of B2B InSAR projects, manage client relationships and support any client-facing aspect of the services we provide. This person will work closely with technical staff and report to the Principal Account Manager.**What you will be doing**
- Manage and a set of commercial InSAR projects in terms of budget, deliverables, accounts receivable, technical education, expectations and project plan maintenance.
- Develop and nurture client relationships, ideally through to contract renewal and/or upgrades.
- Support Business Development Managers as needed.
- Streamline projects and seek to make efficiencies whenever prudent.
- Understand InSAR principles and be able to answer most client questions related to the technology and products, serving as the first point of contact for managed clients.

**What you will bring**
- Adaptable in fluid situations, working individually or with a team
- Outward going, positive and skilled in client management.
- Takes the initiative to solve problems independently and with technical team
- Excellent verbal, written and visual communication skills
- Able to embrace, understand and communicate high-technology products.
- Excellent organization skills and an ability to keep track of several interlinked issues at once
- Fluent in the English and Portuguese are required

**Role dimensions**
- Full Time Salaried position
- Non-Commission position focused on accounts in South America
- Position located in the Vancouver: 3 days in office/2 days remote
- Travel outside of Canada may be required once a year

**Your qualifications**
- Project Management Professional (PMP) certification is an asset
- Knowledge of remotely sensed data is an asset
- Mining and large-scale construction industry experience is an asset

**How you shape and influence others**
- Demonstrates courage, resilience and flexibility
- Strong reputation for integrity, ethics, personal values and solid character
- Solid interpersonal & communication skills
- Self-aware and open to feedback
- Work effectively across teams
- Able to work independently with only targeted supervision
- Productive without compromising quality
- Highly reliable and motivated to excel

**What we offer**
- As part of a truly global company, you will have the ability to grow and learn in a diverse, collaborative culture. We foster relationships and learning through connected global and local teams, promote flexible and diverse career paths and support the development of your knowledge and skills.- You will be paid a competitive salary, learn from talented individuals across multiple disciplines and be able to thrive in a safe workplace within a collaborative culture. Ignite your career at a place where your distinct potential can find its home.**Compensation**
- Full Time Salary Position
- Salary Range: $72,500 - $82,000 CAD
- (Salary to be determined by the applicant’s experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)**Employee Benefits**
- Company events
- Extended health care
- Dental care
- Vision care
- Disability insurance
- Employee assistance program
- Life insurance
- On-site parking
- Paid time off

**We respect and value all**
- Orica promotes and fosters a culture of inclusion and Equal Opportunity Employment everywhere we operate. We treat our people and applicants with fairness, dignity, and respect, getting the best of everyone’s contributions. All qualified applicants will receive consideration for employment without regard to race, religion, sexual orientation, gender perception or identity, nationality, age, military or veteran, marital or disability status.

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