Clerical Supervisor, Bc Cancer, Victoria Bc

4 days ago

Victoria, Canada PHSA Full time

**Clerical Supervisor,**

**BC Cancer,**

**Victoria BC**

Are you a highly organized person with strong administrative skills? The Clerical Supervisor is directly responsible for ensuring the efficient and effective functioning of clerical support services in various clinical areas within BC Cancer.

**What you’ll do
- Coordinate, oversee and organize the workflow of designated staff in various areas by establishing priorities in order to meet the needs and requirements of the work areas, resolving day-to-day problems and evaluating processes.
- Prepare staffing rotations based on factors such as staff/workload, collective agreements and budget. Supervise assigned staff by performing such duties as scheduling, developing and coordinating work assignments, In collaboration with manager receives and actions all leave requests, monitors attendance, performance and provides ongoing feedback and performance reviews.
- In collaboration the manager, assist with the recruitment of staff by reviewing resumes, interviewing applicants and making recommendation for hiring.
- Orientate staff by developing orientation tools and schedules, providing training for staff, explaining routines and procedures, providing ongoing guidance and monitoring of activities.
- Participate in the development and ongoing maintenance of resources such as policy and procedure documentation.
- Participate in continuous quality improvement activities. Investigates unusual occurrences and makes and implements recommendations regarding quality improvement as appropriate.
- Liaise with other key leaders both internal and external to the organization to ensure timely and effective communication, problem solving and process improvement.
- Participate on regional and provincial committees as requested to represent clerical support staff concerns and perspectives. This includes information sharing and providing input on clerical processes to support quality improvement and decision making.
- Assist in development of scheduling and booking procedures with others in various clinical areas to ensure consistency and efficient and effective use of physical and human resources.
- Assist with budget process by providing input and recommendations on budgetary needs related to staffing, equipment or other resources to the appropriate program manager.
- As required, perform a variety of daily clinic support functions that are specific to clerical staff
- Perform other related duties as assigned.

**What you bring**
- Grade 12, graduation from a recognized secretarial program including a recognized course in medical transcription and five years’ recent related experience including one year in a supervisory capacity or an equivalent combination of education, training and experience.
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Ability to supervise.
- Ability to organize work.
- Ability to operate related equipment

**What’s in it for you**

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too - offering health, wellness, development programs to support you - at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations - offering vast opportunities for growth and development.
- Access to more than 2,000 in-house training programs.
- Enjoy a comprehensive benefits package, including municipal pension plan.
- 12 annual statutory holidays with generous vacation entitlement and accruement.
- Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

**Job type **Regular Full-Time

**Wage **$31.09 per hour
***

**Location **Victoria BC

**Hours of work **Rotating 0730-1530, 0800-1600, 0830-1630, 0900-1700

**Reference number **133345

**What we do**

BC Cancer bccancer.bc.ca provides comprehensive cancer control for the people of British Columbia. BC Cancer is part of the Provincial Health Services Authority (PHSA).

(PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people - Be compassionate - Dare to innovate - Cultivate partnerships - Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations

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