Systems Analyst

2 weeks ago

Greater Sudbury, Canada Health Sciences North Full time

**Systems Analyst - Server & Storage Infrastructure**:
Competition #

7000

Job Title

Systems Analyst - Server & Storage Infrastructure

Department

IT Security and Infrastructure

Status

Permanent

Work Type

Full-time

Affiliation

Non Union

Shift Assignment

As assigned

Bilingualism Required

No

Police Check Requirement

N/A

Site

Sudbury Outpatient Centre
- Non Union Non Management

Salary Information

Application Closing Date

December 11, 2024

**KEY FUNCTION**:
Deliver innovative, reliable and secure information technology services to support the computing and telecommunications systems, including the Health Care Information System (HCIS), used by HSN and by other partner hospitals.

**REPORTING**:
Under the general direction of the Manager, IT Infrastructure.

**DUTIES**:

- Coordinate and participate in the successful selection, analysis, design, planning, risk assessment, implementation, training, maintenance, support, and upgrade of the Information Technology (IT) systems by using best practice project methods.
- In collaboration with IT services (e.g. eHealth Ontario), respond to incidents related to IT service interruptions at the local, regional and provincial level.
- Act as a consultant to assist regional contacts with advanced level active directory and IT services design.
- Develop methods to monitor for issues that may impact patient care and identify and implement opportunities for efficiencies.
- Document and monitor events, logs, and backups, and manage all server and network related support issues.
- Work collaboratively with technology vendors to research, recommend and implement successful technical solutions and investigate new technologies as required.
- Coordinate support from other IT teams, HSN programs, vendors or hospital partners as required.
- Develop strategies and follow government body and organizational policies to ensure data is private, confidential, and protected.
- Research, develop and implement procedures and technologies to protect the security of hospital information systems and information assets.
- Provide hospital wide, on-call coverage for problems and serious issues after hours and on weekends according to scheduled rotation.
- Manage third party contracts (e.g. negotiations, RFP’s, renewals, and generation of purchasing documentation).
- Design, develop, implement and test technology resiliency solutions and contingency plans.
- Participate in the maintenance, support, and improvement of medical systems.
- Maintain an advanced level of understanding of server, network and workstation technologies, the HCIS and its relationship to other information systems, HCIS integration systems and regional network design.
- Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
- Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
- Educate and promote health, safety and wellness in the work place.
- Represent the department or program on (including chairing) regional committees and meetings to advance technology standards within the North Eastern Ontario Network (NEON) and across other hospital partnerships.
- Perform other duties as required.

**QUALIFICATIONS**

**EDUCATION AND TRAINING**:

- Minimum of a three (3) year Diploma in a Computer Science field, from an accredited college.
- Microsoft MCP Certifications or equivalent advanced level certification is required.
- Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

**EXPERIENCE**:

- Minimum of five (5) years’ experience working in an IT department within a health care environment or similar large-scale IT environment.

**KNOWLEDGE/SKILLS/ABILITIES**:

- Demonstrated Linux / RedHat experience.
- Demonstrated knowledge of networking, enterprise storage, server virtualization technologies, and Windows operating systems.
- Demonstrated proficiency and advanced knowledge of the following enterprise technologies: Active Directory (including Azure AD and MFA) and DNS design, architecture, deployment; Group Policy management and monitoring; Windows Server 2012 (or greater) deployment and management; DHCP Management; File Systems security design and deployment; Enterprise Storage, Backup and business continuance systems; and Networking Management including LAN, WAN, WLAN systems.
- Ability to prioritize multiple projects in a complex working environment using Project Management Principles.
- Demonstrated knowledge of BMC Remedy software and IT Infrastructure Library (ITIL) methodology.
- Demonstrate the ability to research and develop new service offerings to support or drive new business opportunities.
- Demonstrated experience writing design and technical documents, including Visio drawings, process documents, and briefing notes.
- Demonstrated ability to maintain appropriate IT security and control

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