Lab Service Technician

6 months ago

Cambridge, Canada Clarion Medical Technologies Inc. Full time

As a Service Technician, you will play a crucial role in ensuring the smooth operation and customer satisfaction of our technical products or services. You will be responsible for performing technical inspections, repairs, upgrades, providing technical assistance, troubleshooting, and resolving customer issues through various communication channels. This role requires a strong technical background, excellent problem-solving skills, and the ability to communicate complex technical information in a clear and understandable manner.

**Responsibilities**:

- Technical Support:

- Electro-mechanical and optical equipment repair, testing and calibration.
- Perform technical inspection and modification of new equipment to meet CSA standards.
- Troubleshoot hardware and software issues and provide accurate technical solutions.

**Customer Support**:

- Diagnose and identify technical issues reported by customers and work towards timely resolution.
- Respond to customer inquiries and issues related to technical products or services promptly and professionally.
- Guide customers through step-by-step solutions and troubleshooting procedures.
- Document and track all customer interactions, including the details of the issue and the resolution provided.

**Product Knowledge**:

- Stay up-to-date with the latest features and updates of the products or services to provide accurate information to customers.
- Develop and maintain a comprehensive understanding of the technical aspects of the company's offerings.

**Collaboration**:

- Collaborate with other departments to communicate customer feedback and contribute to product improvement.
- Provide input to the engineering team based on recurring technical issues.

**Training and Documentation**:

- Develop and update documentation and troubleshooting guide to assist teams in troubleshooting common issues.
- Conduct training sessions for the technical team on using, maintaining and repairing the products.

**Customer Satisfaction**:

- Ensure a high level of customer satisfaction through effective communication, empathy, and a commitment to resolving issues in a timely manner.
- Seek and act on customer feedback to continually improve the quality of service.
- Electronic/Electrical Technician/Technologist or equivalent.
- 2 - 5 years experience in technical service industry.
- Excellent communication skills, both verbal and written.
- Strong problem-solving and analytical skills.
- Ability to work independently and collaboratively in a team environment.
- Customer-focused with a commitment to delivering exceptional service.
- French language skills would be an asset

  • Lab Technician

    6 months ago

    Cambridge, Canada Cambridge Butterfly Conservatory Full time

    **SUMMARY** Cambridge Butterfly Conservatory is a unique and high profile tourist attraction. We provide customer-service-focused education that promotes the appreciation of butterflies and other invertebrates and highlights the important role these animals play in our ecosystem. We value our positive work culture, prioritize a work-life balance, and...

  • Lab Technician

    7 months ago

    Cambridge, Canada PPG Paints Full time

    As a Lab Technicia**n**, you are a crucial part of our operations, ensuring that a quality product is available to our customers when they need them! Are you passionate about the field of Chemistry and have a willingness to join the chemical process industry? This could be the role for you! **Willing to work afternoon !** **Lab Tech Key...

  • Lab Technician

    2 days ago

    Cambridge, Canada Bétonel Dulux Groupe PPG Full time

    As a Lab Technicia**n**, you are a crucial part of our operations, ensuring that a quality product is available to our customers when they need them! Are you passionate about the field of Chemistry and have a willingness to join the chemical process industry? This could be the role for you! **Lab Tech Key Responsibilities** - Titrate, maintain and be...

  • Lab Technician

    10 hours ago

    Cambridge, Canada Bétonel Dulux Groupe PPG Full time

    As a Lab Technicia**n**, you are a crucial part of our operations, ensuring that a quality product is available to our customers when they need them! Are you passionate about the field of Chemistry and have a willingness to join the chemical process industry? This could be the role for you! **Lab Tech Key Responsibilities** - Titrate, maintain and be...

  • Lab Technician- Afternoon Shift

    7 months ago

    Cambridge, Canada PPG Industries Full time

    **PPG Canada is hiring a Lab Technician with an Opportunity to Build Your Career** Pay Rate: $25.00 As a Lab Technicia**n**, you are a crucial part of our operations, ensuring that a quality product is available to our customers when they need them! Are you passionate about the field of Chemistry and have a willingness to join the chemical process...

  • Lab Patient Technician

    11 hours ago

    Cambridge, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Lab Patient Technician

    11 hours ago

    Cambridge, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Lab Patient Technician

    7 months ago

    Cambridge, Canada LifeLabs Full time

    LifeLabs is the largest community diagnostics laboratory in Canada, serving the healthcare needs of Canadians for over 50 years. Our team members are truly centred around our customers, and we know that behind every lab requisition, sample being tested, or investment in technology is an individual and their family counting on us. Consistently named one of...

  • Lab Patient Technician

    7 months ago

    Cambridge, Canada LifeLabs Full time

    Improve lives. Love your job. Grow your career. Do you want to help improve patients’ healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years’ experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor and prevent disease in patients. LifeLabs...

  • Lab Technician- Afternoon Shift

    6 months ago

    Cambridge, Canada PPG Industries Full time

    **PPG Canada is hiring a Production Worker with an Opportunity to Build Your Career** Pay Rate: $25.00 As a Lab Technicia**n**, you are a crucial part of our operations, ensuring that a quality product is available to our customers when they need them! Are you passionate about the field of Chemistry and have a willingness to join the chemical process...

  • Embroidery Technician

    2 months ago

    Cambridge, Canada Psychopath Lab Inc. Full time

    **About Psychopath Lab**: At Psychopath Lab, we blend traditional craftsmanship with modern design to create uniquely embroidered têxtiles. Known for our quality and innovative approach, we cater to a range of commercial projects with our specialized embroidery services. **Responsibilities**: - Set up machinery and materials for embroidery runs. - Monitor...

  • Lab Patient Technician

    7 months ago

    Cambridge, Canada LifeLabs Full time

    **Improve lives. Love your job. Grow your career.** Do you want to help improve patients’ healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years’ experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor, and prevent disease in...

  • Egg Lab Technician

    1 month ago

    Cambridge, Canada Hendrix Genetics Full time

    As an Egg Lab Technician you will be completing: - Weighing, grading, deforming and breaking of eggs - Data entry and record keeping - Lifting stacks of eggs and pales of broken eggs into storage areas (40 - 50 lbs non repetitively) - Following all Biosecurity protocols **Your Profile** - 1-2 years of experience in a high attention to detail role...

  • Lab Patient Technician

    7 months ago

    Cambridge, Canada LifeLabs Full time

    **Improve lives. Love your job. Grow your career.** Do you want to help improve patients’ healthcare outcomes? Now you can. LifeLabs Medical Laboratory Services is a proud Canadian company with over 50 years’ experience. We provide laboratory testing services that help healthcare providers diagnose, treat, monitor, and prevent disease in...

  • Laboratory Technician

    7 months ago

    Cambridge, Canada WSP Full time

    **The Opportunity**: Our team is growing, and as a result we're adding a **Laboratory Technician **to join our group. As part of the **Construction Services, Materials Engineering and Laboratory Group **team in **Cambridge **, you'll be responsible for driving forward our ambitious plans to enhance our service offering in the province through your work with...

  • QA Lab Supervisor

    6 months ago

    Cambridge, Canada CGT Canada Full time

    **Description**: As a member of the Quality and Operations team, the QA Lab Supervisor is responsible to ensure that all lab testing is completed in accordance with internal and external requirements (this shall include but not limited to scheduling, reporting and fiscal management). **Key Responsibilities**: - Supervise Quality and R&D laboratory...

  • Technical Service Lab Technician

    4 months ago

    Cambridge, Canada Fuchs Lubricants Full time

    MOVING YOUR WORLD by focusing on your success: FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow. We stand behind our core values: trust, creating value, respect, reliability, and integrity. Ours is a culture that fosters creativi-ty and empowerment, values work/life balance, and gives you the...

  • Laboratory Technician

    4 months ago

    Cambridge, Canada Gallant Custom Laboratories Full time

    Gallant Custom Laboratories Inc. is a Ceva Animal Health company. At Gallant we are an Autogenous Veterinary Biologics manufacturing facility licensed with the Canadian Food and Inspection Agency (CFIA) At Ceva, we believe in preserving the vital bond between humans and animals. We strive to find innovative solutions that improve animal health and...

  • Collection Technician

    7 months ago

    Cambridge, Canada DriverCheck Inc. Full time

    **Position**: Collection Technician **Hours**: Based on Business Needs **Type**: Casual **Location**: Kitchener Clinic **DriverCheck is growing!** Are you a creative genius? Are you a passionate, dedicated, smart, self-aware and detail focused individual? Then we need you on our team! We are seeking a Collection Technician become an important member of...

  • Service Technician, Residential

    3 months ago

    Cambridge, Canada Service Experts Canada Full time

    Overview: **Residential HVAC Service Technician** **Reports To**:General Manager and/or Operations Manager **Status**: Full-time, Regular **Category**: Service **Location Name**: Boehmers Home Services **Location Address**: Kitchener, ON **Posting #**: 2024-29851 **Posting Date**: 8/29/2024 **Closing Date**: 11/29/2024 **Join the team of experts and...