Thirsty Lion Front of House Surpervisor
1 week ago
The Front of House Supervisor is responsible for supporting the General Manager in many of the daily duties of our operations, and provides professional leadership and direction to all team members.
**We are looking for applicants that excel in showing the following values**:
Respect
Service
Passionate
Teamwork
Reliable
Enthusiasm
Adaptable
Growth Mindset
Sense of Urgency
Purpose
Prior Restaurant and Management experience is greatly preferred.
**Duties of a Front of House Supervisor include**:
**Employee Relations**
Assist in scheduling and conducting regular employee performance reviews
Organize, support and inspire staff
Respond to staff needs professionally and respectfully
Develop and build team relationships
**Administrative Duties**
Develop all schedules and provide to GM for approval
Provide appropriate and timely information to staff regarding promotional products and events
Must be available to work holidays, weekends and evenings and to be on call and willing to answer your phone at all hours when problems arise
**Guest Services**
Regularly monitor quality assurance as it relates to food, services and facilities
Develop a professional, friendly relationship with internal and external customers and suppliers
Diffuse situations with unhappy customers
Maintain a clean and efficient appearance in lounge and restaurant
**Business Development**
Establish annual goals for your role
Maintain awareness of current trends, with an eye to being a leader in hospitality services
Actively develops a business network by participating in industry associations
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Evening shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus pay
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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