Project Control Officer

2 weeks ago

Halifax, Canada Smile DH Full time

This is a remote position and can be located anywhere in Canada.

AS THE WORLD MOVES TO FHIR, THERE ARE PLENTY OF REASONS TO SMILE.

Smarter decisions, fewer barriers, and better incentives are just the beginning. Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform.

We reduce barriers between information and care for those who deliver or consume health services and products and whose roles or care are hindered by fractured, inaccessible or complex information systems.

Let’s make a difference

BE PART OF THE TEAM WORKING TOWARDS #BETTERGLOBALHEALTH

This position provides support to our delivery services department in day to day operations of managing and monitoring projects as per department guidelines ensuring the alignment of department goals with business analysis best practices, principles, and high-quality standards.

**Responsibilities**:

- Assist Project Managers in coordinating, planning, communicating, and executing the delivery of core project components.
- Coordinates and facilitates project meetings, reviews status and escalates issues for corrective action.
- Ensure completion of administrative tasks such as project operations support, deliverable management, communication support and project/service management tooling support.
- Triage project issues and work with internal departments to address /mitigate/ resolve the issues
- Articulates and prioritizes issues and risks and recommends mitigation strategies for decision makers.
- Develop and maintain issue logs and project repositories of documents, prepare documents for various recurring meetings including minutes, issue logs, etc.
- Coordinate with multiple internal/external partners. Establish effective collaboration with other teams and ensure good communication.
- Monitor, track and coordinate project plans and provide reporting and input to ensure targets are met.
- Provides direct support in relation to reporting, planning, and contracting issues to internal partners.
- Provide timely and accurate project updates to internal/external partners.
- Assist PMO in implementing standards, practices, templates in the organization, managing document repositories, compliance audits and training.
- Accountable for ensuring that all working hours are accurately reported on a daily or weekly basis.

**Requirements**:

- 3+ years of experience working with internal clients and business units within an IT environment.
- Experience working with JIRA, Confluence or similar tools.
- Demonstrated ability to work well with various groups of internal and external clients within business units while demonstrating customer service.
- Understanding of project management concepts along with budgeting, forecasting, SOW and resourcing
- Should be able to multitask and be a quick learner.
- Excellent communications skills and can manage client expectations.
- Ability to handle client relationships to manage expectations, provides updates as required, identifies potential conflicts between project and functional areas.
- Work independently and in a team environment under the direction of the PMO and the relevant IT and business partners as appropriate.

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